Online banking

LiE · 8 Sep 2009 at 19:04

I currently use RBS and HSBC online banking and find they vary a lot in terms of usability and features. How do you rate your banks online system?

RDM · 8 Sep 2009 at 19:10

Lloyds does what I need it to do so no real complaints.

meghatronic · 8 Sep 2009 at 19:12

I don't rate any of my banks highly to be honest (Barclays, Natwest, HSBC and Egg). HSBC seems to be a lot friendlier to things. E.g. payments, changing details, and so on.

Subterranean · 8 Sep 2009 at 19:19

Barclays has been great for me, but I'm not a business user or anything like that. Some people won't like the card reader they send you that you need to use everytime you log on, but I'm thankful of the extra security and its very easy to use.

SlyReaper · 8 Sep 2009 at 19:19

I have no complaints about online banking with Halifax.

Kol · 8 Sep 2009 at 19:22

Out of my main HSBC account and my old student Natwest - HSBC is much cleaner, simpler and straight forward.

-TNT- · 8 Sep 2009 at 19:24

Im with halifax, I like the whole online banking idea, but think the website/useability could be improved a lot

LiE · 8 Sep 2009 at 19:29

I've been managing my new credit card with barclaycard.co.uk and it's by far the best online system so far in terms of features and looks.

djmc0 · 8 Sep 2009 at 19:32

Abbey is pretty simple. Have a current account and a savings account tied in, all very simple.

Kennysevenfold · 8 Sep 2009 at 19:52

No complaints about the Bank Of Scotland here.

Simple, easy to use. Cant complain.

lemonkettaz · 8 Sep 2009 at 19:56

I want Barclays to be able to change address online...

It's not bad but the whole calculator thing anytime you do anything is a bit annoying.

LiE · 8 Sep 2009 at 20:01

lemonkettaz said:
I want Barclays to be able to change address online...

It's not bad but the whole calculator thing anytime you do anything is a bit annoying.

RBS has one but only requires it if you add a new payment source.

RandomTom · 8 Sep 2009 at 20:06

HSBC - Usability, Design and Ease are very high - 9/10
Halifax - A little bit over complicated but still usable - 7/10

Werewolf · 8 Sep 2009 at 20:07

The only problem I have with my banks online service (Barclays) is that it's been down a bit recently (needs a good meal out to cheer it up

).

The card reader can be a minor nuisance , but I would much rather the odd bit of irritation to the pain in the neck that fraudulent activity could cause me (with the reader they have to physically have the card and my pin to do much with the account).

The site itself is easy to use, and understand etc

lemonkettaz · 8 Sep 2009 at 21:13

I suppose the card reader is good at fraud prevention...

I'd be unhappy with a 3rd fraud attack on my account

I suppose i am from near Shildon

buckeejit · 8 Sep 2009 at 21:17

I lost HSBC, would rate it very high - I would have to say 9/10. Really couldn't imagine life without it, sad I know but it's true.

J1234 · 8 Sep 2009 at 21:19

Abbey is fine for me, does everything I want. Shame you have to wait 3 days for a bank transfer to clear though, most other banks are instant now.

N$X · 8 Sep 2009 at 21:41

i recently transferred my banking to first direct, however my previous bankers (halifax) were more user freindly.

bledd · 8 Sep 2009 at 21:44

i use lloydstsb

I wish you could export a year's worth of transactions, instead of being able to see just 3 days worth or whatever of transactions.

pingwing · 8 Sep 2009 at 21:45

Nationwide i rate highly! Same for RBS/Ulster bank, the main ones iv used.

Im still waiting on to see what abbey will be like.

Either way Barclays are SCUM!! Purely for having the cheek to tell me my surname is just invalid (its double barrelled with no hyphen) and then tried to charge me premium phone rates to get it sorted! I said no thank you and dont bank with them any more