- Joined
- 30 Jan 2014
- Posts
- 38
Thanks for the advice.
I checked the motherboard bios is up to date.
Its still under warranty so I wont go as far as re-sitting the CPU/cooler as its a professional company and this is the third time they have put it together.
If it crashes again I will remove the GPU as it was something I had planned on testing to determine if it was related to power draw or spike issues that I originally posted.
I also want to try Windows 10 however I havent yet as it only has three years before its end of life and I wanted to PC to last longer.
I personally think its a compatibility issue between the motherboard and RAM however the supplier have suggested they sell a lot of these systems and havent seen the issue in their other builds.
They have tried to suggest it may be related to my peripherals or my house however I wont accept that as the issue has been replicated at home, work, and they replicated in in their own office (they have actually replicated it twice during two seperate returns).
I wanted to try some troubleshooting myself as I like the spec of the PC.
However I believe I still have the option of returning it for a re-spec at which point I would swap it to a Ryzen DDR4 system.
I would rather not invest in DDR4 when DDR5 is available but stability is more important to me at this point.
Thanks again for all the advice.
I checked the motherboard bios is up to date.
Its still under warranty so I wont go as far as re-sitting the CPU/cooler as its a professional company and this is the third time they have put it together.
If it crashes again I will remove the GPU as it was something I had planned on testing to determine if it was related to power draw or spike issues that I originally posted.
I also want to try Windows 10 however I havent yet as it only has three years before its end of life and I wanted to PC to last longer.
I personally think its a compatibility issue between the motherboard and RAM however the supplier have suggested they sell a lot of these systems and havent seen the issue in their other builds.
They have tried to suggest it may be related to my peripherals or my house however I wont accept that as the issue has been replicated at home, work, and they replicated in in their own office (they have actually replicated it twice during two seperate returns).
I wanted to try some troubleshooting myself as I like the spec of the PC.
However I believe I still have the option of returning it for a re-spec at which point I would swap it to a Ryzen DDR4 system.
I would rather not invest in DDR4 when DDR5 is available but stability is more important to me at this point.
Thanks again for all the advice.