This article seems to be in conflict with a myriad of others were dividends or bonuses have been paid and the regulator even levelling fines. Whether through creative accounting, diverting or shifting operational costs upwards to the parent company Kemble, who perhaps then in turn mask these as profit based on "something".I didn't know this but 'shareholders have not received a dividend from the business since 2017'
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Nationalising Thames Water would not serve the public well
After shareholders row back on promised funding, what next for the troubled Thames Water?news.sky.com
I'm not convinced income from customers bills is insufficient to run and develop the company. I am convinced that the income has been mismanaged, misdirected and misappropriated in favour of the privatised entities. A cursory glance suggests UK water costs are an average in Europe with other countries being significantly higher. Then again, the unique water model for the UK may askew any true service comparison.