Associate
- Joined
- 29 May 2003
- Posts
- 2,038
- Location
- Cambridge
We've had a pair of Synology DS713+'s at work for a couple of years now - DS1 is the one we work on during the day, which then backs itself up to DS2 at 9pm every night.
They've been no trouble at all - until this Friday just gone. I was doing some admin on DS1 in DSM - emptying the recycle bins as it goes - logged off and suddenly my Mac gets kicked off the NAS. Booted up Synology Assistant and DS1 is listed as 'Not configured' - oddly my PC was still connected fine and could see the files/folders on the drive and other people on the network didn't seem to have a problem either.
A reboot of my Mac didn't solve the issue, so we decided to reboot both NAS's. DS2 booted up fine, but DS1 was basically dead. Status LED at the top was off, green LAN LEDs were flashing as normal and the blue LED at the bottom was flashing, which isn't normal.
Nothing we did got DS1 back on the network - it's basically been with a data-recovery company all weekend, to see if they can get back any of the files that were on it. We're assuming that this was some kind of freak failure, either of the HDDs or the actual enclosure itself, so we're intending to replace DS1 with another Synology, but combining it with some sort of cloud backup service.
They've been no trouble at all - until this Friday just gone. I was doing some admin on DS1 in DSM - emptying the recycle bins as it goes - logged off and suddenly my Mac gets kicked off the NAS. Booted up Synology Assistant and DS1 is listed as 'Not configured' - oddly my PC was still connected fine and could see the files/folders on the drive and other people on the network didn't seem to have a problem either.
A reboot of my Mac didn't solve the issue, so we decided to reboot both NAS's. DS2 booted up fine, but DS1 was basically dead. Status LED at the top was off, green LAN LEDs were flashing as normal and the blue LED at the bottom was flashing, which isn't normal.
Nothing we did got DS1 back on the network - it's basically been with a data-recovery company all weekend, to see if they can get back any of the files that were on it. We're assuming that this was some kind of freak failure, either of the HDDs or the actual enclosure itself, so we're intending to replace DS1 with another Synology, but combining it with some sort of cloud backup service.