ramthor's monster build
- Thread starter ramthor
- Start date
This baby arrived today:
Unfortunately some idiot from a specific smiley company that has their own delivery sub-company delivered my motherboard to somebody else. Funny thing is they also have a signature with my name, but obviously not mine. An investigation is taking place but they will not send me a replacement until the investigation is over which means at least 48 hours. I made the complaint 2 days ago, I'm curious what they're gonna tell me today.
Unfortunately some idiot from a specific smiley company that has their own delivery sub-company delivered my motherboard to somebody else. Funny thing is they also have a signature with my name, but obviously not mine. An investigation is taking place but they will not send me a replacement until the investigation is over which means at least 48 hours. I made the complaint 2 days ago, I'm curious what they're gonna tell me today.
They said the investigation is not yet finished so I'm stuck without a motherboard. There was also a keyboard and the Windows in that shipment around £900 total. Obviously someone forged my signature and kept the items but nobody asks me for a specimen signature. This is so annoying!
I've had deliveries from the same company's delivery sub-company (A..N logistics) and they don't even bother to take your signature. Sometimes they just left it at the door and didn't even knock. I live in a block of flats and it happened to have the delivery done at the flat with the number of the building. I've recovered it after I searched the whole building but they never even left a note in the mail box.
This time was the worst. The GPS in driver's van showed it stopped across the street. I don't even know those people. But the fact that there is a signature which clearly reads my first name is really suspicious. How can I go across the street and ask: "Did you by any chance happen to have forged a signature and kept somebody else's parcel?".
Clearly somebody fudged up but why they don't send me a replacement until they get to the bottom of this is beyond me.
This time was the worst. The GPS in driver's van showed it stopped across the street. I don't even know those people. But the fact that there is a signature which clearly reads my first name is really suspicious. How can I go across the street and ask: "Did you by any chance happen to have forged a signature and kept somebody else's parcel?".
Clearly somebody fudged up but why they don't send me a replacement until they get to the bottom of this is beyond me.
I asked for a replacement several times but they wouldn't have it which I know it is very unusual for this company.
Probably they consider me one of the suspects and treat me as such but for me it's mind boggling how can they just exclude me from their so-called investigation and don't compare my handwriting with whatever signature they got.
I've just got an email from them informing me that the investigation takes longer than expected but they don't give me any details.
I could have ordered a new set and wait patiently the outcome but this investigation of theirs is very dodgy and until it's settled they won't see any more money from me.
And if it is settled they better compensate me properly for the delay caused by their incompetence.
Probably they consider me one of the suspects and treat me as such but for me it's mind boggling how can they just exclude me from their so-called investigation and don't compare my handwriting with whatever signature they got.
I've just got an email from them informing me that the investigation takes longer than expected but they don't give me any details.
I could have ordered a new set and wait patiently the outcome but this investigation of theirs is very dodgy and until it's settled they won't see any more money from me.
And if it is settled they better compensate me properly for the delay caused by their incompetence.
Some more stuff that arrived.
Still no word from the "investigation" so yesterday I decided to buy the whole lot again and deal with their mess later. At least they will not delay me anymore. If they actually deliver to the proper address this time around, it should arrive today.
I've been thinking about it and since I know I'm innocent their investigation will end up with a refund for me if they find the lost delivery or not. If they somehow find me guilty of fraud it will be only 2 things: malicious intent from --snip-- or me being framed by whoever forged my signature. Either way this will end up in court and I will make such a big scandal that you will probably see me on TV.
I know I mentioned the company's name above and it is against the rules to mention competition. If this is wrong I will remove it but I think it is useful for anybody who reads this to know what even the biggest companies are capable of.
If it is allowed I can mention another company that messed up one of my deliveries and I think you should stay clear of them. Luckily that has been settled but PayPal had to intervene. Maybe one moderator can let me know as I don't want to break any more rules.
No You cannot mention competitors - If in doubt leave it out - I suggest you re-read the FAQ. Thanks - Armageus
Still no word from the "investigation" so yesterday I decided to buy the whole lot again and deal with their mess later. At least they will not delay me anymore. If they actually deliver to the proper address this time around, it should arrive today.
I've been thinking about it and since I know I'm innocent their investigation will end up with a refund for me if they find the lost delivery or not. If they somehow find me guilty of fraud it will be only 2 things: malicious intent from --snip-- or me being framed by whoever forged my signature. Either way this will end up in court and I will make such a big scandal that you will probably see me on TV.
I know I mentioned the company's name above and it is against the rules to mention competition. If this is wrong I will remove it but I think it is useful for anybody who reads this to know what even the biggest companies are capable of.
If it is allowed I can mention another company that messed up one of my deliveries and I think you should stay clear of them. Luckily that has been settled but PayPal had to intervene. Maybe one moderator can let me know as I don't want to break any more rules.
No You cannot mention competitors - If in doubt leave it out - I suggest you re-read the FAQ. Thanks - Armageus
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The unthinkable has happened:
"We’re sorry to hear that you haven’t received your Windows 10 Professional 32-bit/64-bit English International, ASUS RAMPAGE V EDITION 10 "The revered Republic of Gamers" Motherboard - Black & Logitech G910 Orion Spectrum RGB Mechanical Gaming Keyboard from order #xxxxxxxxxxxxxx. We have fully investigated this matter with the carrier.
It appears the parcel was signed for by "My forename here"
Based on the results of our investigation, we won’t be able to provide a replacement/refund for this order at this time as the item was delivered to the given address. If you believe the item has been stolen, you may wish to contact your local police, if necessary, in order to pursue this matter further. If the issue isn't resolved after contacting local police please contact us again with the police crime report number, details and phone number of the station where the incident was reported, and the name of the investigating officer.
Thank you for your understanding and We look forward to seeing you again soon.
Warmest regards,
--snip--
Well done --snip-- ! They didn't even bother to compare the signatures. They say it's the Police's job. How outrageous is this???
I'm calling the Police!
"We’re sorry to hear that you haven’t received your Windows 10 Professional 32-bit/64-bit English International, ASUS RAMPAGE V EDITION 10 "The revered Republic of Gamers" Motherboard - Black & Logitech G910 Orion Spectrum RGB Mechanical Gaming Keyboard from order #xxxxxxxxxxxxxx. We have fully investigated this matter with the carrier.
It appears the parcel was signed for by "My forename here"
Based on the results of our investigation, we won’t be able to provide a replacement/refund for this order at this time as the item was delivered to the given address. If you believe the item has been stolen, you may wish to contact your local police, if necessary, in order to pursue this matter further. If the issue isn't resolved after contacting local police please contact us again with the police crime report number, details and phone number of the station where the incident was reported, and the name of the investigating officer.
Thank you for your understanding and We look forward to seeing you again soon.
Warmest regards,
--snip--
Well done --snip-- ! They didn't even bother to compare the signatures. They say it's the Police's job. How outrageous is this???
I'm calling the Police!
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Spoken with the Police and they agreed the --snip-- did a terrible job at investigating this. They gave me the crime report number which I relayed back to Amazon.
Let's see what that does.
I'm telling you, the drama never stops with this build.
Let's see what that does.
I'm telling you, the drama never stops with this build.
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--snip-- got a new review. Check it out!
In the meantime they seem to have contacted the police and confirmed the crime report number I've sent them.
They say they issued me a full refund for the 3 lost items but say nothing about any compensation.
I'm afraid that review stays where it is!
Any other locations where I should post it?
People need to know THE TRUTH!
In the meantime they seem to have contacted the police and confirmed the crime report number I've sent them.
They say they issued me a full refund for the 3 lost items but say nothing about any compensation.
I'm afraid that review stays where it is!
Any other locations where I should post it?
People need to know THE TRUTH!
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Possibly. But this means the delivery drivers have the most bitchin' computers if they are into such things. I really doubt any of my neighbours would have signed in a false name and I know it is not me. That only leaves for the driver.
Funny thing is my second set arrived today. Here it is:
images hostingand this time the driver managed to read and reach the address and I've met him, taken my stuff and asked him "Do you require me to sign for it?" He said "No, that's fine!".
So the value of this shipment was even higher than the one that went missing (because of the extra cooler fans) and the driver didn't even require a signature for it.
A few minutes later I check the tracking for this order and it says "Parcel was handed to resident to Victoria". Now my name is not Victoria and there was nobody else present when he handed me the parcels.
I can laugh at these things now because my refund was already processed but look at these guys and their work ethic. Unbelievable! And then they tell you that you actually signed for whatever...
LOL. maybe crinkleshoes can answer if they are junk or not. I picked them up because of their relatively good reviews and the fact that they look good.
Well, 4 for the 480 GTS, 3 for the front case air intake, 1 for the rear exhaust. Don't ask me why I need inside the case airflow when it's all water cooled. It will take me way to long to explain.
So this is the norm. In my case the sender and the deliverer was the same company. Maybe that worked in my favour in the end.
But the thing I get from all this kerfuffle is that you need early involvement of the Police when **** hits the fan.
Just fully star the swear word and there isn't an issue - Armageus
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It should never be considered safe because it clearly isn't. But if they want to consider it safe then also accept the loss when things go wrong and not passing it to the customer.
If it is useless then why use it? Why not change it with something that is useful like a fingerprint reader? And if it is useless then why use it as an argument for passing the blame onto the customer?
Again why do it then? Change your policies! Make useful ones!
They could take the loss for now and improve so this would not happen again in the future. Passing the blame on the customer and wasting Police's time with fruitless investigations is clearly not the way forward.
Even if I got my refund I am still not a happy customer. They lost more than one customer because people see this, see my review of them on other sites and I talk to my friends and family about it.
That can't be good for their business.
You are suggesting to respond to abuse with abuse. That is never a solution. They should improve or disappear. The Darwinism law of economics. And the more people know about their practices the faster the change.
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If they're not any good I'm sure --snip-- will refund me now. I'm very popular with them, you know?
But seriously, they can be good or bad depending on what your goal is. My goal is not breaking down overclocking records nor having the most quiet PC.
If they move the air and look okay-ish they should do it for me.
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The new desk arrived yesterday. Cockpit style corner desk ordered almost a month ago but all I had to do was wait. It was delivered and installed without any extra effort or costs for me. I like it and it is big enough for the monstrous case and the wide monitor which I could not fit on my other workstation.
I could tell you where I've bought it from but I don't want to trigger another obtuse enforcement of the forum rules.
** If you are unhappy with the forum moderation, please create a thread in the FCD forum - EVH **
I still don't have all my orders. Still waiting for the RAMs that should have arrived last Friday. Same company... These guys have really lost it!
But I've started the work nevertheless.
Apart from what you see I've washed the 480 GTS rad making a small test loop using some flexi tube, one reservoir and one pump over the sink. Tap water pouring constantly into the res and output from the rad into the sink.
It worked well. No debris at all from inside. At the end I've disconnected the rad and poured some more water inside it then giving it a shake. The water came out still clean. So far so good!
I could tell you where I've bought it from but I don't want to trigger another obtuse enforcement of the forum rules.
** If you are unhappy with the forum moderation, please create a thread in the FCD forum - EVH **
I still don't have all my orders. Still waiting for the RAMs that should have arrived last Friday. Same company... These guys have really lost it!
But I've started the work nevertheless.
Apart from what you see I've washed the 480 GTS rad making a small test loop using some flexi tube, one reservoir and one pump over the sink. Tap water pouring constantly into the res and output from the rad into the sink.
It worked well. No debris at all from inside. At the end I've disconnected the rad and poured some more water inside it then giving it a shake. The water came out still clean. So far so good!
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