You see, thats the kinda company I would avoid. It might be their policy to send it back to the etailer but, I rather have the option to send it to the manufacturer also.
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RMA Services with ATi graphics cards.
- Thread starter OCP
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You see, thats the kinda company I would avoid. It might be their policy to send it back to the etailer but, I rather have the option to send it to the manufacturer also.
meh, I guess theres bad stories for everyone. I just want a decent reputation company and stick with them.
All companys will have some components that are duff thats a given and while we all prefer never to have to rma a component we all have too sooner or later. That's when i really judge a company because how they deal with it is important and tells you a lot about them with asus i never got any updates no information from the day i sent it back to the day much much later when i got it back. Have had to send one giga back and had emails notifying me they had recieved it and progress updates and was told when the replacement was posted back to me in just under a week. In fact so far only company that has been as good has been OcUK who i have had to use recently for a hard drive problem and Evo has been fantastic absolutely no complaints at all so whatever company you buy from buy it from OcUK so if nothing else your dealing with decent people from the start 
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I delt with OCuk , put up a forum post and one of the admins setup an RMA , after mailing the graphics card 2 weeks ago it was a confirmed replacement 2 days ago , still waiting on the card to arrive tho. Not bad considering the time taken for post to arrive (only SP) time for procedure and then time for replacement to arrive although ofc im still waiting im guessing it will be here next week.
No Idea mate, all I know is that I purchased 5x Asus F3ke laptops. Each and every one developed a crack next to the keyboard in exactly the same place within 6 weeks of having the machine.
I photographed the machines, showed receipts, you name it.... Asus claimed that the machines were subject to physical abuse and therefore refused any action on them. There was a simple solution, not give them any more of my money!
EVGA are very good, if you live in the USA, the Euro support team are crap, the service slow and more to the point they are very rude.
Unless EVGA goes to ATi, I won't be using them
Surely though that's an exceptional case as those people wouldn't have had proof-of-purchase anyway as they'd won them directly from XFX. Who else could they have dealt with but XFX directly?
From European Warranty for Nvidia GTX and Ati HD cards here http://www.xfxforce.com/en-gb/Help/Support/WarrantyInformation.aspx
WARRANTY INFORMATION
XFX warrants that the Product shall conform to and perform in accordance with published technical specifications and the accompanying written materials, and shall be free of defects in materials and workmanship. XFX does not sell its Product directly to the consumer therefore the warranty for XFX Products remains the responsibility of your reseller where you purchased the Product.
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DO NOT BUY A SAPPHIRE, DO NOT BUY A SAPPHIRE
The warrenty is an absolute Joke! i had to send my 2900xt to some backwards place in bulgaria (which cost me something like £15) after exchanging emails with some fellow who spoke little english and the 2900xt they sent me back has a dodgy dvi port! Will never be purchasing another one.
I have an xfx now because i know i can send it back to ocuk and they will do there best to sort it out! In this day and age it should not be such a chore to get your card replaced!
The warrenty is an absolute Joke! i had to send my 2900xt to some backwards place in bulgaria (which cost me something like £15) after exchanging emails with some fellow who spoke little english and the 2900xt they sent me back has a dodgy dvi port! Will never be purchasing another one.
I have an xfx now because i know i can send it back to ocuk and they will do there best to sort it out! In this day and age it should not be such a chore to get your card replaced!
hmm i just RMAd my sapphire 5870 and it was replaced within 10 days of them receiving it , did it through OCuk and it was v good.