Soldato
- Joined
- 9 Jun 2006
- Posts
- 2,642
I've got a problem with the wheel alignment on my bike. It's a fairly new Trek 1.2 that I bought about 3 months ago and I had a free service only a month ago.
I had to take my wheels off the other day to replace the inner tubes and I can't get my wheels set up right again so that they are in the middle of the space in between the brake pads. One of the brake pads on my rear wheel was brushing on my tyre which I hadn't noticed as I rarely use the rear brakes. I think this is something that the bike shop missed. So to resolve it I've had to push the wheel hard to one side just before I lock the wheel into place with the lever. Surely it should fit together easier than that?
I don't have the expertise or tools to fix this, so would it be reasonable to expect the bike shop to fix this for free as they might have missed it when they did the service?
Also one of my wheels is ever so slightly wonky, this causes problems as it can brush the brake every rotation. I haven't done much with this bike other than commute 4 miles each way to work, are wheels that fragile that they need truing already or is it likely to be a manufacturing 'defect'?
Would it be wrong of me to ask the bike shop that I bought it from to correct this free of charge?
Lastly, I noticed a small hole on the side of my wheel with a slight bulge and I think that is the inner tube starting to pop out. Also there are lots of cracks forming on the tyres. Given the age of the tyres, would it be reasonable for me to request that the bike shop provide a discount/free tyre?
Thanks
I had to take my wheels off the other day to replace the inner tubes and I can't get my wheels set up right again so that they are in the middle of the space in between the brake pads. One of the brake pads on my rear wheel was brushing on my tyre which I hadn't noticed as I rarely use the rear brakes. I think this is something that the bike shop missed. So to resolve it I've had to push the wheel hard to one side just before I lock the wheel into place with the lever. Surely it should fit together easier than that?
I don't have the expertise or tools to fix this, so would it be reasonable to expect the bike shop to fix this for free as they might have missed it when they did the service?
Also one of my wheels is ever so slightly wonky, this causes problems as it can brush the brake every rotation. I haven't done much with this bike other than commute 4 miles each way to work, are wheels that fragile that they need truing already or is it likely to be a manufacturing 'defect'?
Would it be wrong of me to ask the bike shop that I bought it from to correct this free of charge?
Lastly, I noticed a small hole on the side of my wheel with a slight bulge and I think that is the inner tube starting to pop out. Also there are lots of cracks forming on the tyres. Given the age of the tyres, would it be reasonable for me to request that the bike shop provide a discount/free tyre?
Thanks
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