Samsung 970 EVO freezing issues

[Madgeordie2004]

Hi Guys,

Looking for a little advice as i'm starting to tear my hair out. My specs are as follows:

5820k
Asus strix x99
16gb corsair
strix 1070
Samsung 950 pro

I bought a new Samsung 970 evo and the install went fine at first. I saw in samsung magician that there was a firmware update, so I did that then installed the samsung nvme driver. Once windows 10 had updated to 1803 chrome stopped loading web pages and then MS Edge started momentarily freezing.

Even twitch would refuse to load. Benchmarks of the 970 were as to be expected. I can't find anything online other than an older link to a broken firmware from samsung. I have tried multiple reinstalls and also used the standard MS nvme driver.

Anyone got any idea? or is it RMA time for the 970 evo?

Cheer in advance

 

[Andy_82]

Do you have any SATA drives connected? As i've recently had exactly the same issues you describe (system drive is a 960 pro), it turned out to be a problem with my secondary storage drives connected by SATA. They still showed up and were accessible but removing them cured the problem.

I noticed if i kept windows Task manager open just before the problem started cpu usage for system interuppts spiked then the whole system became so bogged down it took 30 seconds to a minute before the start menu would open, with behaviour just like you described.

probably worth doing a RAM test and full checkdisk of the 970 evo + check for any damaged OS system files with DISM

 

[Madgeordie2004]

Hey Andy,

I tried multiple reinstall's of windows, checked the disk etc, all to no avail but I fixed the issue by getting an m.2 adaptor and cloning the install from the 950 pro. Worked like a charm.