Samsung KS7000 55inch just been delivered...

Entai said:
Obviously your mistake was going to Curry's and not Samsung direct.

As when you go to the manufacturer direct you get good service
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Didn't have time for that...

I needed to get rid straight away...get refund and way up my options for a deal in the new year.
 
mattyy said:
I don't think the whole story has been told here. Sure Currys are terrible but the suggestion of taking the TV back home was so that you could still watch TV whilst a replacement was on order - I think that's fair.
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The whole story has been told...

And the the grand kids to put their tiny fingers in the TV is fair?

The TV was dangerous..
 
mattyy said:
So dangerous that you didn't immediately return it and instead posted here to complain and proceeded to try and calibrate it.
I wouldn't of even plugged the thing in if I thought it was a danger to the grandkids.

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Wind it in..The kids were not arriving until Christmas day so where not around.

They could have given me a temporary replacement from the display models they had... Another Model?

No they wanted me to use a TV with the back panel hanging off.

Its not Rocket Science...

Now you suggest I tape a gaping back panel on a £1000 TV?

lol

Guess what? When you buy goods they should be fit for purpose.
 
mattyy said:
Yet it is absolutely unreasonable for a service rep to ask you to still use the TV over Christmas to help you out??
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You're Trolling...

I returned the TV and what should have been a simple refund was not.

I take a faulty Product back to store I want a timely speedey refund not a debate...
 
mattyy said:
Scrap that, didn't realised you had actually bought it online - I can see some of the frustration now.
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Sam said:
Had mine delivered on Tuesday and the one connect box has an issue with the HDMI devices. Tivo and google chrome do not work at all, Xbox one only shows in SD.

After multiple calls to JL and Samsung through JL they have confirmed its faulty. It looks like the one connect box has a failure. John Lewis are out of stock but they have given me a good will gesture towards the 60" version that is in stock.

So now i cant use my Virgin TIVO box or Xbox until i have a new TV - fuming ...
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so you got the 60" for free?

QC on these things seems a bit naff tbh.
 
Vimes said:
I too have this TV priced matched by JL for £839, no problems wit hthem doing that. But I am edging more towards keeping my 50" Panasonic GT50 than making this change. Good price it seems.
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You're not missing out on much if anything keeping your GT 50
 
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