Hi,
I'm sharing my experience with a MSI RTX 5080 Gaming Trio OC that I bought on the date of the official release. I'm seriously thinking on returning it to the retailer now that I still can for a few more days. I want to ask for advice to this community, and to see if you recommend me to do any more test before taking the final decision.
First of all, my basic pc specs:
Third, I'm using the 12V-2x6 original power cable from MSI, which is compatible with my PSU.
Forth, the following happens without doing any OC, to obviously discard this from the equation.
The problems begun the first day after connecting the gpu for first time and testing the first game (KCD2) at 4k@240Hz. Seconds after have started playing, I suddendly suffered a terrible image stuttering, screen blinking, followed few seconds after by a total loss of video signal, having to reboot the computer to get it back to normal.
After few research, I realized that I was using a 1.4 certified DP cable, while the RTX 5000 series is now equipped with the 2.1 version. The 1.4 theoretically only arrives to 4K@120Hz (strange I thought, because that cable was working fine with my former 4080 at 4k@240Hz). Ok, let's buy a 2.1 one then. I did it and the day after, when it arrived I tested KCD2 again and f@ck... the same issues again.
I mentioned KCD2 as example but I tested many games. I'm using a fresh Windows 11 installation. I reinstalled the drivers several times (using DDU before). I tried whatever possible configuration under the Nvidia app settings.
The only thing that works is either to decrease the resolution or the frequency of the display output:
With the DP cable, at 4k I have to set the freq to 95Hz to avoid having issues, and the same at 2k. At 1080p, I have no issues at all regardless the frequency. Another anmoying issue happening with the DP cable is that at 240Hz I get no sound from the DP output, no matter the resolution. If I set 2K or lower resolution then the sound gets back if I'm below 144Hz.
With the HDMI cable, the situation is a bit better since I always get sound through that output, but the video issues are also always happening with 4K and 120Hz or above, and with 2K at 144Hz or above. No video issues again at 1080p.
I tried decreasing the PCIe x16 version in the BIOS, as I see it's being recommended by some users experiencing similar issues with these cards. In my case, it made no difference (I tried 4.0 and 3.0).
It seems to me that the problem is somehow related to the bandwidth of the display outputs, since the GPU can work at 1080p and 100% load at very high fps for hours and it won't crash.
I'm quite desperate so any suggestion you may have is welcome. At this point I see no other option than returning the card, which is quite disppointing after having had the luck to find one on the launch.
Do you think it could be a faulty unit? I didn't see anyone else on this forum suffering from the same.
PS: Can the use of the 3x PCIe 8-pin power adapter make any difference?
I'm sharing my experience with a MSI RTX 5080 Gaming Trio OC that I bought on the date of the official release. I'm seriously thinking on returning it to the retailer now that I still can for a few more days. I want to ask for advice to this community, and to see if you recommend me to do any more test before taking the final decision.
First of all, my basic pc specs:
- CPU Intel Core i5 13700KF
- Mobo ASUS Prime Z790-P
- Memory 2x16 GB Corsair Vengeance DDR5 6000 Mhz
- Monitor LG OLED 32GS95UE-B 2160p@240Hz
- PSU FSP Hydro GT Pro 80 Plus Gold 1000W ATX 3.0 PCIE 5.0
Third, I'm using the 12V-2x6 original power cable from MSI, which is compatible with my PSU.
Forth, the following happens without doing any OC, to obviously discard this from the equation.
The problems begun the first day after connecting the gpu for first time and testing the first game (KCD2) at 4k@240Hz. Seconds after have started playing, I suddendly suffered a terrible image stuttering, screen blinking, followed few seconds after by a total loss of video signal, having to reboot the computer to get it back to normal.
After few research, I realized that I was using a 1.4 certified DP cable, while the RTX 5000 series is now equipped with the 2.1 version. The 1.4 theoretically only arrives to 4K@120Hz (strange I thought, because that cable was working fine with my former 4080 at 4k@240Hz). Ok, let's buy a 2.1 one then. I did it and the day after, when it arrived I tested KCD2 again and f@ck... the same issues again.
I mentioned KCD2 as example but I tested many games. I'm using a fresh Windows 11 installation. I reinstalled the drivers several times (using DDU before). I tried whatever possible configuration under the Nvidia app settings.
The only thing that works is either to decrease the resolution or the frequency of the display output:
With the DP cable, at 4k I have to set the freq to 95Hz to avoid having issues, and the same at 2k. At 1080p, I have no issues at all regardless the frequency. Another anmoying issue happening with the DP cable is that at 240Hz I get no sound from the DP output, no matter the resolution. If I set 2K or lower resolution then the sound gets back if I'm below 144Hz.
With the HDMI cable, the situation is a bit better since I always get sound through that output, but the video issues are also always happening with 4K and 120Hz or above, and with 2K at 144Hz or above. No video issues again at 1080p.
I tried decreasing the PCIe x16 version in the BIOS, as I see it's being recommended by some users experiencing similar issues with these cards. In my case, it made no difference (I tried 4.0 and 3.0).
It seems to me that the problem is somehow related to the bandwidth of the display outputs, since the GPU can work at 1080p and 100% load at very high fps for hours and it won't crash.
I'm quite desperate so any suggestion you may have is welcome. At this point I see no other option than returning the card, which is quite disppointing after having had the luck to find one on the launch.
Do you think it could be a faulty unit? I didn't see anyone else on this forum suffering from the same.
PS: Can the use of the 3x PCIe 8-pin power adapter make any difference?
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