This is all rather simple. If you walk into high street store this morning with a plan to buy £499 laptop for your wife or £499 Miele dish washer to clean up after Xmas guests and the store choose to keep your £12.50 because they couldn't be bothered to re-label their goods EVERYONE, and I mean everyone, should just walk away. I don't care if your name is Dick Poorman or Duncan Ballentine. This about principle. And the principle is lower VAT is for me, as a consumer, not for businesses. And that's all there is to it. If John Lewis can do it, if large chains can do it, there is no reason why any shop, under any circumstances should feel it's fair for them to keep what was to help me, as a consumer.
I don't care about troublesome change, rounding up, put a Blind Society collection tin by the counter to those Welshmen that can't be bothered to carry 73p in their shorts.
On the list of worst offenders this morning, number one is DHL. DHL not only decided not to pass on any VAT cuts, but they also chose today to hike their prices massively across entire range of services hoping no one would notice additional 2.5% they intended to keep. If they did so in 14 days, no one would say a word. But because they did so today, they get title of Scrooge of The Year from me.