OK, in that case phone up as normal and you explain to the advisor you want to have two different accounts, as you want to use the F&F code.
You can even say that a relative of yours with a F&F code is moving in with you and they'll be paying the TV bill, but since it is your property you want your name on both accounts. If they cannot use the F&F code on your already existing account, then make sure you tell them to open a brand new TV-account.
Should be easy, provided you get through to someone reasonable.
im baffled, so i finally get the new account sorted placed order and install date confirmed.
now the code has already been used! they are asking me if i can get another one then they will apply discount.
the strange thing is, the code on the link has changed from the code i had when i was previously trying?
i obviously cant remember the orginal code i had but this is definitely different now...
the helpful agent said the code may have been allocated to someone else, it was find the other day they just wouldnt apply it to my existing account.