* Sky Q Thread *

MissChief · 15 Jan 2020 at 23:21

MOOGLEYS said:
I do think the Virgin setup is a lot better tbh I’m finding the SkyQ a bit limited in comparison. No going back in the guide and setting up recordings and linking catch up is far better on Virgin. Can’t really complain as it was free and the extra little box is great to have.

Try using the voice search? Might find it easier.

Steedie · 22 Jan 2020 at 19:19

Any update on Sky offering BT through a single sub? My son is gutted now that WWE has gone over to BT Sport, so I'm resigned to the fact I'm going to be getting it, but I'd rather not do it seperately through BT

MissChief · 22 Jan 2020 at 20:09

Steedie said:
Any update on Sky offering BT through a single sub? My son is gutted now that WWE has gone over to BT Sport, so I'm resigned to the fact I'm going to be getting it, but I'd rather not do it seperately through BT

Still not seen a launch date I’m afraid. Last I heard was this month but that might slip to next month now.

Steedie · 22 Jan 2020 at 20:17

MissChief said:
Still not seen a launch date I’m afraid. Last I heard was this month but that might slip to next month now.

At least it's close

thanks for the reply. Have you been given any indication as to pricing?

dessimpson · 22 Jan 2020 at 20:18

Can you still get SKY HD?
I'm going to phone Sky this weekend and cancel Sky Q as I'm sick to death of the sound cutting out every 20-30 seconds.

MissChief · 22 Jan 2020 at 20:47

dessimpson said:
Can you still get SKY HD?
I'm going to phone Sky this weekend and cancel Sky Q as I'm sick to death of the sound cutting out every 20-30 seconds.

Won't roll back to +HD anymore unless you can't get Q on a communal dish. It's the standard fit, we don't even make any +HD boxes anymore, it's all refurb stock.

dessimpson · 22 Jan 2020 at 21:28

MissChief said:
Won't roll back to +HD anymore unless you can't get Q on a communal dish. It's the standard fit, we don't even make any +HD boxes anymore, it's all refurb stock.

Looks like I'm cancelling then.

MissChief · 22 Jan 2020 at 21:52

dessimpson said:
Looks like I'm cancelling then.

What's the issue? Sound drop out? Any sound system? How are you connected?

steve5424 · 22 Jan 2020 at 23:37

Why don't you arrange an engineer, your box might be faulty?

dessimpson · 23 Jan 2020 at 00:26

MissChief said:
What's the issue? Sound drop out? Any sound system? How are you connected?

It cuts out for a second every 20- 30 seconds. Not on all the channels but it even does it if you record something.
It's one of those things that once you've heard it. You can't un-hear it.
It's connected with fibre to my Cyrus pre-amp.

There's loads of posts about it in the sky forum.

MissChief · 23 Jan 2020 at 01:05

dessimpson said:
It cuts out for a second every 20- 30 seconds. Not on all the channels but it even does it if you record something.
It's one of those things that once you've heard it. You can't un-hear it.
It's connected with fibre to my Cyrus pre-amp.

There's loads of posts about it in the sky forum.

Is it possible to use HDMI into your amp?

dessimpson · 23 Jan 2020 at 01:19

No

MissChief said:
Is it possible to use HDMI into your amp?

No. It's a hi-fi pre-amp. Optical or RCA only.

jpaul · 23 Jan 2020 at 07:46

optical inputs can be susceptible to jitter (try a re-clocker?), so you'd need to isolate if it's the cyrus input or the sky box is having problems. ... even if it had worked with +HD

V_R · 23 Jan 2020 at 12:31

Our flats can't do Q, only Sky HD boxes, the communal dish etc needs upgrading. Its a new build too, cheap ass developers. How do we go about upgrading to Q? Is it a case of just having enough interest from residents? Are we liable to pay or is it something Sky would do FOC?

Bald-Eagle22 · 24 Jan 2020 at 04:05

Just a small thing, Since I rent the q boxes one of my remotes the back keeps falling off ( wear n tear I suspect ) will sky replace them ?

RoboCod · 24 Jan 2020 at 06:47

Bald-Eagle22 said:
Just a small thing, Since I rent the q boxes one of my remotes the back keeps falling off ( wear n tear I suspect ) will sky replace them ?

I contacted them because a button on mine kept sticking. They sent a new one straight away.

MissChief · 24 Jan 2020 at 10:20

Bald-Eagle22 said:
Just a small thing, Since I rent the q boxes one of my remotes the back keeps falling off ( wear n tear I suspect ) will sky replace them ?

Yes. It’s covered under the warranty.

rodders · 25 Jan 2020 at 07:30

My mini box has a red light over night randomly, instead of amber. It this updating or something?

StevieP · 26 Jan 2020 at 21:09

Hi all,

I had Sky Q installed yesterday and everything seems to be working fine but I'm a bit unsure about which Sky Q box I've been given!

My upgrade was supposed to include a 2TB main box and one mini box - I had no reason to think this wasn't the case until my wife tried to cast Youtube to our TV and in the list of devices to cast to it shows the mini box but also a "Sky Q 1 TB Box GW" and upon doing a bit of reading it looks as though the hardware version for mine (32B206) IS listed as being the 1TB box! :mad:

Is there any way to actually view the capacity of a given box?

steve5424 · 26 Jan 2020 at 21:14

Go to recordings and then manage. Will show available space.

*** Sky Q Thread ***

* Sky Q Thread *