sky sapping internet?

Monster ninja · 7 Apr 2011 at 18:06

MadMan-JaMeS said:
so your saying your BB is better is your sky tv box is not connected to the phone line ?

sorry?

edit: my fault i read it wrong... retard....

MadMan-JaMeS · 7 Apr 2011 at 18:33

I meant:

Your saying your broadband is better if your sky TV box is not plugged into the phone line ?

rah^ · 7 Apr 2011 at 18:40

MadMan-JaMeS said:
I meant:

Your saying your broadband is better if your sky TV box is not plugged into the phone line ?

this was my first thought hence my reply about double filtering.. but heyho :confused:

Gundog48 · 7 Apr 2011 at 19:15

Every time we have had a problem with Sky we just phone up to cancel and they always do whatever we want for free! We have Sky HD for an extra 50p per month and a free Sky+ HD box

Monster ninja · 7 Apr 2011 at 19:26

rah^ said:
this was my first thought hence my reply about double filtering.. but heyho

so i cant have 2 filters? if thats the case we cant plug in sky... and will have to pay £30 a month... or get out of the contract with sky

3dcandy · 7 Apr 2011 at 19:52

Don't be so dramatic. If the Sky is stopping your broadband from working and the Sky installer did it, tell them in no uncertain terms and they will be out to fix it. Just don't be fobbed off, make sure an engineer calls FOR FREE and they fix it before they leave. They are not providing their service as has been mentioned which means that their contract with you isn't valid. They can't make you pay £30 a month and if you cancel because of breach of contract then you won't be liable either. Just make sure you explain to them that it is their fault your broadband is not working properly.

Monster ninja · 7 Apr 2011 at 19:58

ok cheers dude

rah^ · 7 Apr 2011 at 20:10

going back to my original post.. about double filtering.. if its just slow speeds when your skybox is plugged into the phoneline.. plug a second filter into the first filter.. plug the skybox into the second filter and the broadband into the first filter..

if its another issue ie.. you have no tv at all through the skybox.. call up sky they'll send an engineer round to put things right.

Monster ninja · 7 Apr 2011 at 20:26

sky said they where sending an engineer tomorrow, there where supposed to ring tonight about what time...

edit : phoned sky there guy is coming around 12-5

Monster ninja · 8 Apr 2011 at 19:42

all storted, sky are not fining us, some wireing still not fixed but sky all works brought in new filter for my router and i am getting a higher download speed now and sky gave me a new filter for that.

thanks to all those that helped me out