Yes and no. It’s working in that it’s functioning but the telemetry from the PV isn’t working.All fixed now? I know someone else who has just had an AIO fitted, and it's taken then 3 weeks now to fix it, the fix was replacing it!
Fortunately the AIO uses the grid CT so it working to charge/discharge so it’s just the data that’s broken.
GivEnergy are coming out themselves to look at it.
I suspect the issue is within the gateway somewhere, all the data is being passed to the inverter in the battery and up to the cloud, except the PV. The PV meter is working, we can see the manual reads.
The installers remade the data cable a few times and checked for loose connections but couldnt fix it. They did get it working for a few mins but they had the new data cable outside of the glands and when they removed it and put it back through the glands, it didn’t come back on.
The other issue was with the battery, a firmware bug was casing a communication error between the battery and inverter causing it to error out. The hot fix didn’t work and they ultimately resolved it by rolling back the battery firmware back to version 6 (from 8). They will give me the heads up when version 9 is out which should fix the issue.
I just need my MPAN now from the installer so I can start getting paid for my export. That takes a few weeks doesn’t it?
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