Spinpoint F1

jamief · 9 Oct 2008 at 20:59

My 2 day old F1 1GB just burst into flames

Typical that it'd be right after I finished setting up the system. Any known reliability issues with this drive? Need to RMA it and go through the whole setup again

edit : anyone know if I'd be better RMA'ing it to OcUK or directly to Samsung? I'd ideally like them to replace just the burnt out circuit board (if possible) so I don't lose my data....

esK` · 9 Oct 2008 at 22:11

flames

didnt know f1 drives doubled up as fireworks

jamief · 9 Oct 2008 at 22:14

Yep!

Booting into Windows, saw a flash through the side vent in the case. Smelt burning so pulled the power. Took drive out and one of the ICs is all burnt

Rapid-D · 9 Oct 2008 at 22:15

Unlucky mate. I bought an F1 recently and all fine here, working like a charm.

I would try OcUK first if I was you.

muon · 9 Oct 2008 at 22:17

Unlucky. I bought one of these drives recently. Was planning on dumping everything I have onto the drive first before making backups. Looks like I'll have to do it the long way ensuring I never have a single copy of my files at any point.

Bradley8988 · 9 Oct 2008 at 23:06

mines fine here touch wood. im sure the warranty lies with ocuk.

jamief · 10 Oct 2008 at 07:36

Yeah, I've sent OcUK an RMA refund request, will need to buy a replacement drive today locally today though, which is a shame as OcUK lose business due to a fault in the drive, but oh well!

bledd · 10 Oct 2008 at 11:34

should've backed up

acronis true image

jamief · 10 Oct 2008 at 11:49

bledd. said:
should've backed up

acronis true image

I had literally just finished installing Vista and Visual Studio, rebooted to apply windows updates and it caught fire - when would you suggest I backed-up? :rolleyes:

bledd · 10 Oct 2008 at 11:57

from the OP, thought it had been running for two days

jamief · 10 Oct 2008 at 13:18

bledd. said:
from the OP, thought it had been running for two days

I got it on Tuesday, set it up Wednesday/Thursday night, making it 2 days old.

"Typical that it'd be right after I finished setting up the system"

bledd · 10 Oct 2008 at 13:21

calm down pal, sure i jumped the gun a bit but still

hope it gets sorted out quickly

pjansell · 10 Oct 2008 at 13:34

1tb version here, 3 months old, purchased from OC, no issues so far.

jonnylaris · 10 Oct 2008 at 13:48

flash, oooOOOOO

hope that doesnt happen to mine!

doggo · 10 Oct 2008 at 14:26

OMG

now I'm getting a bit worried, I've just go two F1's for my NAS setup. I hope this is just a bad experience with one drive not a common problem.

jamief · 10 Oct 2008 at 14:34

doggo said:
OMG now I'm getting a bit worried, I've just go two F1's for my NAS setup. I hope this is just a bad experience with one drive not a common problem.

I'd think it is - to me it looks like a manufacturing defect within one of the ICs on the circuit board under the drive. Never seen mention of any other drives failing so hopefully an isolated incident. could have been nasty if something had caught fire inside the case, very lucky I was sitting there! :eek:

doggo · 10 Oct 2008 at 18:42

jamief said:
I'd think it is - to me it looks like a manufacturing defect within one of the ICs on the circuit board under the drive. Never seen mention of any other drives failing so hopefully an isolated incident. could have been nasty if something had caught fire inside the case, very lucky I was sitting there!

As you say it's just as well you were around otherwise it could have been a lot worse, let's hope you get things sorted quickly with the RMA, I know how frustrating it is waiting for something that is system critical like a HDD, I hope you didn't loose too much data you can always replace the system but it the other stuff that you loose. I lost about 500gig a year or so ago

it certainly made me remember to regular backups of the important stuff.

jamief · 11 Oct 2008 at 08:31

doggo said:
As you say it's just as well you were around otherwise it could have been a lot worse, let's hope you get things sorted quickly with the RMA, I know how frustrating it is waiting for something that is system critical like a HDD, I hope you didn't loose too much data you can always replace the system but it the other stuff that you loose. I lost about 500gig a year or so ago it certainly made me remember to regular backups of the important stuff.

Thanks mate - luckily I didn't lose anything critical - I think I'm going to image the disk right after install though, and I use Mozy Home to keep my photos and whatnot safe. Fingers crossed the next drive comes with a few less fireworks

flasher · 11 Oct 2008 at 09:42

This sounds scary, only got mine last week, and so far no problems (touch wood), lucky it didn't take the whole pc up with it.
Does sound like a one off, so unlucky.

sub7 · 11 Oct 2008 at 15:35

got one last week myself , failed S.M.A.R.T tests upon first reboot and is away to RMA after only 1day.
Seems to be a bad batch doing the rounds of these , you only have to look at competitor reviews to see it.