Starting a career in I.T without a degree?

Rossuk89 said:
Great I'll start learning Java on CodeAcademy to start with :)

What is MI experience?

Wow so even though CodeAcademy is aimed at beginners there is still enough on there to teach you to be able to get promotions? that's pretty cool

Congratulations that sounds awesome, becoming a DBA, you're sorted then!
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Thanks! Yeah codeacademy and other free resources are a great way to start expanding your skills and also help you decide on a certain path.

MI stands for Management Information, I was mostly measuring performance of the service desk: % of calls answered within an agreed timeframe, % of first time fixes, trend analysis on types of problems etc.

Getting the work on MI was based on some Excel experience and statistics at AS level (more the Excel knowledge rather than the stats).

A lot of service desks out there will have some type of MI team, even at companies with structured information departments you'll find the service desk managers will have one or two people producing information for them.

One thing I should say is that the route from 1st line support to other roles in IT can take some time, but if you're not sure on what you'd specifically like to do then it's a good place to start as you'll have a chance to get involved a variety of projects.
 
Sorry for the late reply!

I did look at CodeAcademy and found it too simple (I did the first exercise but may try again).

It totally depends on the job situation when I return. If I can land some type of entry/junior developer role that would be perfect. If that is too difficult then I will try 1st line support to get some experience within an I.T environment and study while doing that. Then continue to apply for entry/junior developer roles.

Just an update (if anyone cares lol), I've been following Java Tutorial for Complete Beginners | Udemy for 2 weeks now.

He has a great video series and I am thoroughly enjoying it. Even though I'm not exactly far into learning Java, there hasn't really been anything I've struggled to understand. I am following the code he inputs in Eclipse and I play around with it just to get a better feel of it. I always type the code myself and don't copy/paste anything.

There are 49 video tutorials about core Java and I'm on 17 right now.

I do feel confident about this, at first glance Java seemed confusing and alien but after 2 weeks I can understand some of it.

I am going to continue this tutorial and hopefully by the end I can have a good understanding on Java and see if there are any advance Java tutorials about and start to play with code myself & create some apps and simple games.

You guys have been awesome, I've said it before but without you I would still be googling things and going around in circles!
 
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