Steam Workshop Refund Policy
Valve offers this refund policy exclusively for initial purchases of user-generated content made directly via its Steam Workshop page. In particular, this refund policy does not apply to purchases of tradable Workshop Items on the Steam Community Market, to transfers of items between users via the trading system or to in-game purchases of Workshop items.
In order to request a refund, click the "Get Refund" option on the item's Workshop page, which is accessible from your Steam inventory page (in the Steam Client, select View->Inventory from the top menu). Refund requests must be made within 24 hours from the purchase of a Workshop item. The remaining time for an individual item is displayed on the item's Workshop page.
Once your refund request has been submitted, you will lose access to the content for that Steam Workshop item and any other Steam Workshop items associated with the refunded transaction.
Refunds will be credited exclusively back to the Steam Wallet from which the original purchase was funded. For reasons of fraud prevention, your Steam Wallet will be credited for the transaction within two to three days from the time you submitted your refund request.
Valve may restrict an individual user's eligibility for future refunds if there are indications of an abuse of the refund system. In this case, the restriction will be clearly communicated to the user and only apply to later purchases.
The terms of the Steam Subscriber Agreement (
http://store.steampowered.com/subscriber_agreement/) apply.