Associate
It seems that Superfi have ceased trading
https://www.whathifi.com/news/superfi-closes-stores-nationwide
https://www.whathifi.com/news/superfi-closes-stores-nationwide
Superfi go into Administration
- Thread starter SimonR
- Start date
Associate
Gutted, I ordered a Cyrus One on Black Friday. Have been chasing it ever since...... Administration explains a lot of the bad comms.
Soldato
Sad news, used them for years. Wonder if Richer Sounds will do well following this.
richer sounds will always do well i think . in my experience their customer service is second to none ( no i don't work for them lol)
Caporegime
They haven’t taken your money though have they?
Soldato
Sad news 
Wondered if something was up last year though. When I was after my yamaha amp, I emailed them about it as they had the best price. Got no response from them at all.
So I bought it from richer sounds (they price matched superfi) instead.
Wondered if something was up last year though. When I was after my yamaha amp, I emailed them about it as they had the best price. Got no response from them at all.
So I bought it from richer sounds (they price matched superfi) instead.
I've always used richer sounds , best service and prices
Soldato
- Joined
- 30 Sep 2005
- Posts
- 16,543
That came out the blue!
Associate
No, but it would have been on the credit card anyway, so that wouldn't be a concern.
Caporegime
Shame they always seemed to provide good service.
Hopefully RS will survive.
Hopefully RS will survive.
Caporegime
- Joined
- 21 Jun 2006
- Posts
- 38,372
not really - all stores are struggling that don't make their own products and aren't a household name.
the high street is dead. i went to a shop the other day where there was literally no staff due to cutbacks took us 5 minutes to find someone and they were busy dealing with someone else.
if it's not something young people with no concept of money buy then they aren't doing well. so specialist AV equipment isn't high up on a lot of peoples lists and when it is they go to places like richer sounds, etc.
Caporegime
I don’t think they’ve got anything to worry about. Made £34m profit last year.
Caporegime
- Joined
- 21 Jun 2006
- Posts
- 38,372
ha - as if that means anything these days. when Brexit happens I bet you they will be hit hard.
Soldato
Purchased a few things from them in the past, believe I got my 360 elite from them, as well as a music amp.
Caporegime
They’re pretty much the last specialist chain left. There’s not much choice anymore.
Caporegime
- Joined
- 21 Jun 2006
- Posts
- 38,372
i understand that but competition within that sector is still there from amazon, john lewis, BK. it's why they have done so well being what they are. but it doesn't guarantee in the future they will also do well.
i bought my last AVR from amazon (third party fulfilled). it's only a matter of time before they also feel the pinch on them. they have done so well as of late due to technology moving fast. people upgrading to 4K and then need new AVR's, etc. also newer tv's needing soundbars, etc. i don't plan on upgrading my AVR until it dies or 8k is released. that will stall especially when prices go up post brexit.
