Caporegime
They’re service is so good though. They got a customer for life with me after the way they dealt with my broken TV.i understand that but competition within that sector is still there from amazon, john lewis, BK. it's why they have done so well being what they are. but it doesn't guarantee in the future they will also do well.
i bought my last AVR from amazon (third party fulfilled). it's only a matter of time before they also feel the pinch on them. they have done so well as of late due to technology moving fast. people upgrading to 4K and then need new AVR's, etc. also newer tv's needing soundbars, etc. i don't plan on upgrading my AVR until it dies or 8k is released. that will stall especially when prices go up post brexit.