Supermarket home delivery services

platinum87 said:
The only way to achieve that is to take the delivery, put it in the stock room, but not scan it into the system.
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My job would be a lot easier if that was the only way the system could show zero stock while you're looking at cases of it in the warehouse :o
 
tom_e said:
My job would be a lot easier if that was the only way the system could show zero stock while you're looking at cases of it in the warehouse :o
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I am interested to know another way, but its simply not possible. The reverse is possible, and you've replied to my comment assuming i meant the reverse of what i have said. So i am questioning if you are confused

Below for reference

platinum87 said:
Should be the other way round, i.e. stock should be on the system that does not exist, if he infact found 1/3 of the stock that is not on the system that is basically free money appearing out of nowhere.

SO its good news
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tom_e said:
Depending on how their ordering system works that would lead to them pushing more stock into the store when there is already an excess in there and therefore pushing up their wastage figures for the month.
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If the system says stock exists, but it does not, how can "more" stock me pushed into the store?
 
platinum87 said:
I am interested to know another way, but its simply not possible. The reverse is possible, and you've replied to my comment assuming i meant the reverse of what i have said. So i am questioning if you are confused
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Someone scanning product X but giving product Y, mismanaged returns, human error (incorrect stocking location) for a start.
 
platinum87 said:
I am interested to know another way, but its simply not possible. The reverse is possible, and you've replied to my comment assuming i meant the reverse of what i have said. So i am questioning if you are confused

Below for reference




If the system says stock exists, but it does not, how can "more" stock me pushed into the store?
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I was replying to this part

platinum87 said:
if he infact found 1/3 of the stock that is not on the system that is basically free money appearing out of nowhere.

SO its good news
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It's not good news as it means the system thinks you're out of stock or running low on a line and therefore will try and give you more stock leading to you having cases stacked up in the store when there's no way they'd sell that amount.

Poor stock data in the system whether that be too high or too low is the best way to break a store order forecasting system.
 
I think the main issue with home shopping is that you can’t be guaranteed to get what you want meaning you’d have to go out again to pick up what they didn’t have/weren’t appropriate substitutions. Potentially then having to amend your meal plan, and spending more time fixing the issues.
For me, it makes more sense to spend an hour going to Lidl and Tesco every fortnight and getting everything I need rather than spending an hour on the website picking everything (we don’t repeat meals very often so saved shopping lists would be no use), and then another 30 minutes going to Tesco after the shopping arrives to get the stuff they didn’t have/wasn’t appropriate.

Plus, I do enjoy going to the supermarket.

However, I may try it for our next shop just for science. But I certainly don’t think it’ll be a big time saver
 
Ahleckz said:
I think the main issue with home shopping is that you can’t be guaranteed to get what you want meaning you’d have to go out again to pick up what they didn’t have/weren’t appropriate substitutions. Potentially then having to amend your meal plan, and spending more time fixing the issues.
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My experience is very different, it's insanely rare that we have any subs (maybe once every 2-3 months) and I find supermarkets one of the worst places in the world to spend time. I'd rather spend 30 mins with a beer watching the telly picking the shopping via an app than an hour in a shop.

Each to their own, though.
 
Ahleckz said:
For me, it makes more sense to spend an hour going to Lidl and Tesco every fortnight and getting everything I need rather than spending an hour on the website picking everything (we don’t repeat meals very often so saved shopping lists would be no use), and then another 30 minutes going to Tesco after the shopping arrives to get the stuff they didn’t have/wasn’t appropriate.
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Probably takes about 10/15 minutes to do the online shop, most staples (bread, milk, etc) are rinse/repeat week on week so are saved on a 'favourites' list that gets added all at once. Then a quick browse to see any decent offers, add any bits that have been noted down through the week for meal ideas and job done. £8 flat rate per month for delivery and i've reduced 4 hours of shopping in the month down to about an hour. Yeah it's only 3 hours saved but when you've got a young kid, every hour counts. :)

I'd struggle to shop once a fortnight due to fresh fruit and veg not really lasting that long, ties me into weekly shops.
 
Rroff said:
I find Morrisons quality higher than some of the other supermarkets but at the same time I find the food quite bland. Sainsbury's for instance if I had the same pudding 10 days in a row I'd still look forward to eating it, Morrisons after 10 days in a row I'd be totally bored of it.

Someone I used to work with lost their job in the pandemic and started a couple of weeks ago as a store manager at Morrisons and said the stock control was abysmal (bare in mind he replaced someone who was given the push for being totally useless) - he did a stock room audit and around 1/3rd of stock wasn't on the system! and in some cases there was stuff over a year out of date which had been pushed to the back and forgotten about.

EDIT: Our nearest Morrisons has been quite good though - even in the darkest days of the pandemic they still had OK stocks of stuff and is generally well run - I suspect a lot depends on the quality of the local management team.
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It's not just morrisons, all supermarkets have the same issues, specially home shopping departments, when drivers return from their delivery routes, usually 10 minutes before the end of their shifts, they are required to unload the empty boxes, and put any returns back on the shop shelf. The problem is it takes time to unload the van, and by the time that is done they are working past their contracted hours (which is often unpaid without prior approval) so any returns just end up in a pile at back of the depot until they eventually get returned to the shop floor by the picking staff.

The last time the returns got left to pile up there were roughly 60 boxes and 3 trolleys full of stock, some of which were perishables like bread. Most of the larger stores waste on average 10-15k in stock per month, even more over busy periods like Christmas. If you worked in a supermarket as a picker/delivery driver.

You'd soon go back to doing your own shopping.
 
Ahleckz said:
I think the main issue with home shopping is that you can’t be guaranteed to get what you want meaning you’d have to go out again to pick up what they didn’t have/weren’t appropriate substitutions. Potentially then having to amend your meal plan, and spending more time fixing the issues.
For me, it makes more sense to spend an hour going to Lidl and Tesco every fortnight and getting everything I need rather than spending an hour on the website picking everything (we don’t repeat meals very often so saved shopping lists would be no use), and then another 30 minutes going to Tesco after the shopping arrives to get the stuff they didn’t have/wasn’t appropriate.

Plus, I do enjoy going to the supermarket.

However, I may try it for our next shop just for science. But I certainly don’t think it’ll be a big time saver
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Who the **** spend an hour on a website doing shopping? I take 15 mins max.

We're a family of five and we get two deliveries a week - no way I'm wasting a couple of hours of my time in a super market each week. Also no biggie if a couple of items aren't delivered sor appropriately substituted - we always have something else in the cupboard/fridge/freezer that can be used instead.
 
MadMossy said:
It's not just morrisons, all supermarkets have the same issues, specially home shopping departments, when drivers return from their delivery routes, usually 10 minutes before the end of their shifts, they are required to unload the empty boxes, and put any returns back on the shop shelf. The problem is it takes time to unload the van, and by the time that is done they are working past their contracted hours (which is often unpaid without prior approval) so any returns just end up in a pile at back of the depot until they eventually get returned to the shop floor by the picking staff.

The last time the returns got left to pile up there were roughly 60 boxes and 3 trolleys full of stock, some of which were perishables like bread. Most of the larger stores waste on average 10-15k in stock per month, even more over busy periods like Christmas. If you worked in a supermarket as a picker/delivery driver.

You'd soon go back to doing your own shopping.
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lol at ANY driver returning with plenty enough time to return the products to the shelf.
 
MadMossy said:
By the time that is done they are working past their contracted hours (which is often unpaid without prior approval)
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Sainsburys, Morrisons and Tesco's all pay for actual time worked (don't know about Asda). Sainsburys and Morrisons always have, Tesco's fell in line after industrial action by USDAW members a couple of years ago.
 
amigafan2003 said:
Who the **** spend an hour on a website doing shopping? I take 15 mins max.

We're a family of five and we get two deliveries a week - no way I'm wasting a couple of hours of my time in a super market each week. Also no biggie if a couple of items aren't delivered sor appropriately substituted - we always have something else in the cupboard/fridge/freezer that can be used instead.
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You know what, I don’t know why I thought it would take an hour.
I hadn’t thrown out my shopping list from the other day so thought I’d do it on the Tesco website. From when I logged in, to completing the shopping it took 12 minutes. Of the roughly 80 things on my list, they didn’t stock one item I know they sell, didn’t stock 2 or 3 others which I wasn’t surprised at and they had two out of stocks.

It’s a lot faster and easier to do than I thought. I have used it years ago so it’s clear they’ve improved and I’ve not given them a chance again.

So yea, it is actually very quick. However I do most of the shopping at Lidl (much better range of fresh fruit and veg than my local Tesco), and it’s clearly a lot more expensive using just Tesco. I probably won’t move over to online shopping for that reason but I accept it’s incredibly easy and quick nowadays.

As it’s just two of us, we do a big shop every 10-14 days and just supplement if we need to at the greengrocer when out walking the dog so it’s probably an hour - 90 minutes every 2 weeks.
 
amigafan2003 said:
Sainsburys, Morrisons and Tesco's all pay for actual time worked (don't know about Asda). Sainsburys and Morrisons always have, Tesco's fell in line after industrial action by USDAW members a couple of years ago.
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ASDA don't unless its approved by management (who are all about as useful as a chocolate fire guard)

Breaks are also deducted (from drivers) even if they don't get one. They also don't like it when you clock in more than 5 minutes early, even though you are required to load your own vans, they allow 20 minutes, but it can often take much more due to vans running at max capacity or what is even more likely at the moment, your still waiting for the orders to be picked as they are chronically understaffed as usual.
 
MadMossy said:
ASDA don't unless its approved by management (who are all about as useful as a chocolate fire guard)

Breaks are also deducted (from drivers) even if they don't get one. They also don't like it when you clock in more than 5 minutes early, even though you are required to load your own vans, they allow 20 minutes, but it can often take much more due to vans running at max capacity or what is even more likely at the moment, your still waiting for the orders to be picked as they are chronically understaffed as usual.
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Yeah, spot which one of the four big supermarkets is owned by Americans......
 
Seeing me and my wife don't drive we've always had home delivery, it's the only way to get bulkier items and frankly it's a massive time and energy saver. Why would I spend hours at the weekend shopping when we can get everything I want in one go and everything put away in less than 30mins?
 
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