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Support needed with 7900 XTX

I had a reference 7900XT and had a similar problem to you, after some elimination I determined that the issue was it was trying to 'boost' its clocks too high (for the silicon quality, or lack thereof) and was crashing or CTD. I dropped the max clocks a couple of hundred Mhz and didn't have another crash, sent it back to OcUK for refund (was a BGrade) and they must have found the fault as they refunded me.

I know they say they tested for it and stuff like that is pretty rare, but def worth capping your clocks to say 2200 max and seeing if it helps (while you still have some hair!). Use Wattman or Afterburner, iirc I used AB (Wattman has a tendancy to 'lose' its settings after a reboot, even today after years of it doing it).
 
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i cant see it being asked but what are tempratures like when your in a game, do you hear all the fans start to ramp up a bit, could you post some pictures of load temps, perhaps something is getting hot, hwinfo64 is a great tool to use it will record all temps of the pc including cpu, ram, gpu and motherboard.
 
i cant see it being asked but what are tempratures like when your in a game, do you hear all the fans start to ramp up a bit, could you post some pictures of load temps, perhaps something is getting hot, hwinfo64 is a great tool to use it will record all temps of the pc including cpu, ram, gpu and motherboard.

While underload I was getting around the following.

- CPU - up most was 75C
- GPU - up most 72C
- GPU Hot Spot - up most around 85C
- Motherboard - around 55C

RAM I didn't manage to monitor but will see if I can capture something to upload
 
While underload I was getting around the following.

- CPU - up most was 75C
- GPU - up most 72C
- GPU Hot Spot - up most around 85C
- Motherboard - around 55C

RAM I didn't manage to monitor but will see if I can capture something to upload


gpu looks right on the money tbh, only around 13c between the core and hotspot which is very good, cpu's warm but under max throttle temp of 90c, and x570 chipsets usally run in the 50c region, are you using 2x16gb sticks of ddr4 or 4 sticks?

random restarts, power off's would indicate either the cpu is getting too hot or perhaps the gpu is power spiking when under a lot of load, as others have mentioned try to limit the gpu clock to see if the crashes go away, might be worth a look at undervolting your cpu a bit just in case its running into thermal trip limits.

you mention that the crashing is still hapining with the 3070 but it takes a few hours rather than 10 or so minutes with the amd card, that makes me think it could be cpu/ram related.
 
gpu looks right on the money tbh, only around 13c between the core and hotspot which is very good, cpu's warm but under max throttle temp of 90c, and x570 chipsets usally run in the 50c region, are you using 2x16gb sticks of ddr4 or 4 sticks?

random restarts, power off's would indicate either the cpu is getting too hot or perhaps the gpu is power spiking when under a lot of load, as others have mentioned try to limit the gpu clock to see if the crashes go away, might be worth a look at undervolting your cpu a bit just in case its running into thermal trip limits.

you mention that the crashing is still hapining with the 3070 but it takes a few hours rather than 10 or so minutes with the amd card, that makes me think it could be cpu/ram related.

I'm using 2 sticks of 16gb RAM (both of which are new as brought them to check it wasn't an issue with the RAM) and went from a Klevv Bolt set to a Kingston Fury set

Crashing only happens with the 7900 xtx, the 3070 Ive been able to play Starfield for hours with no issues.

CPU I also replaced when the issues started to check that too (at this stage I have basically got a brand new pc)

I'll give undervolting the CPU a try and see if that does anything

Try the underclock, seriously.

One of the first things I tried was to underclock the GPU and saw no change
 
such a weird problem to be having, gpu seems to be ok, hot spot temps are a big giveway if somethings wrong.

i trust your chipset drivers are upto date, for refrence the latest one is 5.08.02.207, it wont hurt to just try 1 stick of ram just to see

you could always search for driver 23.9.3 for the gpu, it was a driver i used for a long time as it was stable for me i'm on 23.11.1, its ok but every now and then i get the odd game crash, only reason its installed is because of hypr-rx.
 
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such a weird problem to be having, gpu seems to be ok, hot spot temps are a big giveway if somethings wrong.

i trust your chipset drivers are upto date, for refrence the latest one is 5.08.02.207, it wont hurt to just try 1 stick of ram just to see

you could always search for driver 23.9.3 for the gpu, it was a driver i used for a long time as it was stable for me i'm on 23.11.1, its ok but every now and then i get the odd game crash, only reason its installed is because of hypr-rx.
Honestly it's driving me mad trying to figure out what's wrong as never seen this before and have built a few systems.

Chipset is fully up to date, in fact when I reinstalled windows today I made sure to download all the latest versions to make sure every driver was as new as could be.

I'll see if I can find 23.9.3 and give that a try too.

I've also made the decision to hit the button on a new motherboard as that is the only part now that's not been replaced.

If this works then I've effectively gone and built myself a brand new computer (sort of wish I'd just bit the bullet and upgraded to AM5 when this issue first started happening, rather than changing each part separately)

If it still crashes then it absolutely has to be the GPU, no matter what overclockers are saying
 
I wonder if this is one of the reasons you see people see people selling Cards normally AMD relative shortly after they buy it on forums and auction sites etc. Doesn't work on their systems but been tested and works fine on others.
 
I had a reference 7900XT and had a similar problem to you, after some elimination I determined that the issue was it was trying to 'boost' its clocks too high (for the silicon quality, or lack thereof) and was crashing or CTD. I dropped the max clocks a couple of hundred Mhz and didn't have another crash, sent it back to OcUK for refund (was a BGrade) and they must have found the fault as they refunded me.

I know they say they tested for it and stuff like that is pretty rare, but def worth capping your clocks to say 2200 max and seeing if it helps (while you still have some hair!). Use Wattman or Afterburner, iirc I used AB (Wattman has a tendancy to 'lose' its settings after a reboot, even today after years of it doing it).
And then sold the card to the OP :eek::cry::p


After your fresh Windows install are you running with bare minimum minimum installed. Just gpu, chipset drivers incase another piece of software is causing a conflict. If ok installed one piece of software at a time and test to find offending software. Also disconnect everything from the PC and motherboard other than whats needed to run then again if ok reconnect one at at time testing inbetween.
 
And then sold the card to the OP :eek::cry::p


After your fresh Windows install are you running with bare minimum minimum installed. Just gpu, chipset drivers incase another piece of software is causing a conflict. If ok installed one piece of software at a time and test to find offending software. Also disconnect everything from the PC and motherboard other than whats needed to run then again if ok reconnect one at at time testing inbetween.

After the reinstall I only ran with the chipset drivers, GPU drivers and the games I was testing. I made sure to test with no additional bits of software installed and continued to have crashes

Could also try taking motherboard out of the case in case there’s any shorting going on.

One of the things I did check and try was removing the motherboard and didn't notice anything.

I've now started having shut downs happen even when not under load, so currently have the pc unplugged awaiting a new motherboard to arrive so I can do another full build.
 
Cant help but think you should have paid more and got a FE 4090 and saved you so much problems.
Trust me I wish I had too

I worked out last night with all the changes I've now made and the new parts I've brought to check there wasn't a compatibility issue. I could have just bit the bullet and built a new AM5 platform, with an RTX 4080.

Bright side (if you want to call it that) is my son is going end up with a completely over the top pc to play doodlemath on from all the older parts I have now
 
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Did you post the windows event viewer log error? (I probably missed it :) )

I had the following when it CTD the other day.

Display driver amduw23g stopped responding and has successfully recovered.

-System

-Provider

[ Name]Display
-EventID4101

[ Qualifiers]0
Version0
Level3
Task0
Opcode0
Keywords0x80000000000000
-TimeCreated

[ SystemTime]2023-11-13T14:01:05.5428219Z
EventRecordID520
Correlation
-Execution

[ ProcessID]0


[ ThreadID]0
ChannelSystem
Computer
Security
-EventData
amduw23g

and

The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID {2593F8B9-4EAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user ### (S-1-5-21-3749831016-3009673050-2116745533-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

System
-Provider

[ Name]Microsoft-Windows-DistributedCOM


[ Guid]{1B562E86-B7AA-4131-BADC-B6F3A001407E}


[ EventSourceName]DCOM
-EventID10016

[ Qualifiers]0
Version0
Level3
Task0
Opcode0
Keywords0x8080000000000000
-TimeCreated

[ SystemTime]2023-11-13T14:01:08.4080287Z
EventRecordID521
-Correlation

[ ActivityID]{5597b217-80f4-43ca-9e48-b6bb8f696a80}
-Execution

[ ProcessID]1032


[ ThreadID]3388
ChannelSystem
Computer
-Security

[ UserID]S-1-5-21-3749831016-3009673050-2116745533-1001
-EventData
param1application-specific
param2Local
param3Activation
param4{2593F8B9-4EAF-457C-B68A-50F6B8EA6B54}
param5{15C20B67-12E7-4BB6-92BB-7AFF07997402}
param6
param7
param8S-1-5-21-3749831016-3009673050-2116745533-1001
param9LocalHost (Using LRPC)
param10Unavailable
param11Unavailable


And when I had a full crash the below was recorded

The previous system shutdown at 21:02:39 on ‎13/‎11/‎2023 was unexpected.

-System

-Provider

[ Name]EventLog


-EventID6008

[ Qualifiers]32768


Version0


Level2


Task0


Opcode0


Keywords0x80000000000000


-TimeCreated

[ SystemTime]2023-11-13T21:07:27.7022163Z


EventRecordID954


Correlation


-Execution

[ ProcessID]0


[ ThreadID]0


ChannelSystem


Computer


Security
-EventData


21:02:39


‎13/‎11/‎2023






4807






E7070B0001000D001500020027007802E7070B0001000D001500020027007802600900003C000000010000006009000001000000B00400000100000000000000


Binary data:

In Words

0000: 000B07E7 000D0001 00020015 02780027
0010: 000B07E7 000D0001 00020015 02780027
0020: 00000960 0000003C 00000001 00000960
0030: 00000001 000004B0 00000001 00000000

In Bytes

0000: E7 07 0B 00 01 00 0D 00 ç.......
0008: 15 00 02 00 27 00 78 02 ....'.x.
0010: E7 07 0B 00 01 00 0D 00 ç.......
0018: 15 00 02 00 27 00 78 02 ....'.x.
0020: 60 09 00 00 3C 00 00 00 `...<...
0028: 01 00 00 00 60 09 00 00 ....`...
0030: 01 00 00 00 B0 04 00 00 ....°...
0038: 01 00 00 00 00 00 00 00 ........

along with

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

-System

-Provider

[ Name]Microsoft-Windows-Kernel-Power


[ Guid]{331c3b3a-2005-44c2-ac5e-77220c37d6b4}


EventID41


Version8


Level1


Task63


Opcode0


Keywords0x8000400000000002


-TimeCreated

[ SystemTime]2023-11-13T21:07:20.1882691Z


EventRecordID966


Correlation


-Execution

[ ProcessID]4


[ ThreadID]8


ChannelSystem


Computer


-Security

[ UserID]S-1-5-18
-EventData


BugcheckCode0


BugcheckParameter10x0


BugcheckParameter20x0


BugcheckParameter30x0


BugcheckParameter40x0


SleepInProgress0


PowerButtonTimestamp0


BootAppStatus0


Checkpoint0


ConnectedStandbyInProgressfalse


SystemSleepTransitionsToOn0


CsEntryScenarioInstanceId0


BugcheckInfoFromEFIfalse


CheckpointStatus0


CsEntryScenarioInstanceIdV20


LongPowerButtonPressDetectedfalse
 
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