Terrible speeds on Entanet

Going to try either ICUK, Zen or Fast.co.uk

Just tried a speedtest now, thinking during the week - not a weekend, no throttling... I was wrong!



Unfortunately like many others, I have no LLU service in the area, nor cable :(
 
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Not getting problems myself? Over the weekend was struggling to get 200kbs though.
 
PiKe said:
I would expect between 2 and 4mbit at that distance, go find your main socket, take the 2 small screws out the front and plug the router into the test socket behind.
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I have now plugged in to the test socket.

My internet speed is still exactly the same at 0.09 Mb/s. However my downstream in my router stats seems to have improved. Why would this not increase my internet speed? :confused:

Here are my current connection stats:

connectionstats.jpg
 
Jambo said:
I have now plugged in to the test socket.

My internet speed is still exactly the same at 0.09 Mb/s. However my downstream in my router stats seems to have improved. Why would this not increase my internet speed? :confused:

Here are my current connection stats:

connectionstats.jpg
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Takes time for the line profile to change.

It does show that somewhere, your internal wiring is at fault though, and because the problem in inside your property, BT will charge you to put it right.
 
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PiKe said:
Takes time for the line profile to change.

It does show that somewhere, your internal wiring is at fault though, and because the problem in inside your property, BT will charge you to put it right.
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Cheers. ADSL24 said they had spoken to BT and that the speed is due to the fact the connection was unstable. If I leave it connected for 72 hours the speed will increase to match my sync.

I sent ADSL24 these stats and they never mentioned any problems. Do you definitely think there is a wiring problem?

The house is rented so I'll just get the landlord to sort it out.
 
I've had a whole weekend at just over 1 meg connection with ADSL24, although the ping stayed good - anyone know of another provider that will keep a good ping but not drop on download speeds every evening and weekend? (oh and be on month contract just in case!)
 
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Normally get around 3.5Mb/s. Not impressed!

EDIT: Just tested the 3G connection on my iPhone and have a faster connection than this :rolleyes:
 
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PiKe said:
Definitely a wiring problem.
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Sorry to be a pain but can I just clarify please? This is a wiring problem because the test port has shown an increased downstream in the router stats? Is that correct. So correcting the wiring problem would help for the other telephone sockets but wouldn't improve anything beyond the test socket speeds. Test socket is best possible speeds yes?

I have been doing some reading and it seems that my main problem is my line attenuation as it is 65 dB which is high and to do with the distance from the exchange. Is this correct?

According to a graph ADSL24 sent me my line attenuation means I will never exceed 1-2 Mb. :(

This is an absolute nightmare for me as I need a good connection for my work and I am working from home. I think I am going to have to move house because of this. I have 4 and a half months left on this lease though. Would I actually be better with mobile broadband during this time?

Edit: Forgot about mobile broadband bandwidth limits so we can definitely forget about this.
 
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Jambo said:
Sorry to be a pain but can I just clarify please? This is a wiring problem because the test port has shown an increased downstream in the router stats? Is that correct. So correcting the wiring problem would help for the other telephone sockets but wouldn't improve anything beyond the test socket speeds. Test socket is best possible speeds yes?
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A useful site is Kitz that includes information about phone sockets.

You could try removing the ring wire trick if you need you extension phone sockets. Or maybe get a filtered ADSL face plate and isolate the ADSL signal to the master socket. There's a few brands around, but a popular one is considered a competitor so can't list it here.
 
PiKe said:
What you said in your first paragraph is correct.
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Thanks.

Bane said:
A useful site is Kitz that includes information about phone sockets.

You could try removing the ring wire trick if you need you extension phone sockets. Or maybe get a filtered ADSL face plate and isolate the ADSL signal to the master socket. There's a few brands around, but a popular one is considered a competitor so can't list it here.
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Thanks for that but I don't think it will matter. I think I will need to move house as its too far from the exchange. :(

Cheers everyone.
 
PiKe said:
Is 2meg not enough?
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No, not really. I use the internet all day and some of the sites I need to access need quite a good connection. For example, I do my accounts online and the software has a lot of loading to do.

Also, I can imagine youtube videos etc would experience some trouble and downloading files will take a while.

That said if I was going to get 2Mb I would give it a go but it doesn't even look like I'm going to get that. I haven't checked today but all day yesterday was still 0.1Mb even in the test port.

I also checked the BT post code checker and it estimates 500kbps.

I'll see if it speeds up a bit but it ain't looking good.
 
Jambo said:
No, not really. I use the internet all day and some of the sites I need to access need quite a good connection. For example, I do my accounts online and the software has a lot of loading to do.

Also, I can imagine youtube videos etc would experience some trouble and downloading files will take a while.

That said if I was going to get 2Mb I would give it a go but it doesn't even look like I'm going to get that. I haven't checked today but all day yesterday was still 0.1Mb even in the test port.

I also checked the BT post code checker and it estimates 500kbps.

I'll see if it speeds up a bit but it ain't looking good.
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You're synced at 2.8mbps, give it a week or so and the BRAS will increase too.
 
PiKe said:
You're synced at 2.8mbps, give it a week or so and the BRAS will increase too.
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Okay I'll see how it goes.

I don't think the Entanet issues are helping. I just checked my Dad's connection on ADSL24. He's synced at 8Mb and he isn't even getting 4Mb on the BT speedtest. Speedtest.net is throwiing around all sorts of speeds. 2.8Mb the latest.

Cheers!
 
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