The Asus ROG SWIFT PG278Q – a 27” 1400p 144Hz Monitor with G-SYNC

OptimaLnrg · 24 Jan 2015 at 14:05

I'm at the stage where I have to unplug and plug in the power brick 4-5 times to get the monitor to start now. It doesn't turn it's on randomly either anymore.

Not sending it back until it fails to turn on at all, I know what ASUS are like..

Failing that if I get close to a year I'll send it to ocuk and they can ****ing deal with it

crinkleshoes · 24 Jan 2015 at 16:09

I've noticed some flickers on my screen.

However, it seems to be whenever the GPU changes clocks and doesn't happen too often... so i'm hoping it's just related to a GPU up/down clock

irish_villa · 25 Jan 2015 at 18:52

Hi, my monitor has died.

Was working well for a few weeks, then started to blur and flicker lots. It looked like it was out of phase.

Left for a few days, fine for and hour.. Problems returned..

Then I switched it on about 10 mins ago and its just a grey background with lots of dead pixels..

No display of input signal.

Back of monitor .. In the vents I can see an led flashing amber to red..

Its dead Jim..

Speed · 25 Jan 2015 at 19:21

irish_villa said:
Back of monitor .. In the vents I can see an led flashing amber to red..

Its dead Jim..

Sorry to hear that. RMA time it seems.

On a slightly related note last night in the pitch dark while I was trying to get to sleep I could see a faint flashing. Turned out to be an LED inside the monitor, I assume it is the same LED you mention as I saw it through the vent at the top. The monitor was off, but obviously powered on at the plug, it eventually stopped flashing thankfully. Seems a strange place to put a debug LED (I assume that is what it is).

Rroff · 25 Jan 2015 at 19:36

Speed said:
Sorry to hear that. RMA time it seems.

On a slightly related note last night in the pitch dark while I was trying to get to sleep I could see a faint flashing. Turned out to be an LED inside the monitor, I assume it is the same LED you mention as I saw it through the vent at the top. The monitor was off, but obviously powered on at the plug, it eventually stopped flashing thankfully. Seems a strange place to put a debug LED (I assume that is what it is).

Status LED on the gsync addin board - blinks green when no signal - blinking to red on startup means the FPGA failed startup configuration.

andyr · 25 Jan 2015 at 20:02

Hi will this Monitor work well with R290X Gfx also , don't know anything about the G-sync bit apart from its an Nvidia thing

irish_villa · 25 Jan 2015 at 20:06

I had some flicker during loading screens and during some games, these issues seem to be resolved with a driver rollback or upgrade.

However, it seemed like the right hand side of the monitor was pixel, picture perfect and it slowly degraded from right to left. Text looked fine on the right, turning into an almost thicker font or bold type.

On occasion, when starting from standby the desktop was completely fuzzy - but a reboot or displayport re-seat fixed this.

I'm not looking forward to this returns process as I've never done it before and I'm thinking I will get another back and it will eventually go (much like many other users on the net).

Ah well - will report back on progress and issues.

I must take a few pictures and put them up online for anyone who is interested.

crinkleshoes · 25 Jan 2015 at 21:07

andyr said:
Hi will this Monitor work well with R290X Gfx also , don't know anything about the G-sync bit apart from its an Nvidia thing

I will work... but you won't get the functions of g-sync.

You might as well wait for the Acer Freesync model to come in stock... it's cheaper and should be pretty good, while you will get the benefit of freesync (amds version of gsync)

setter · 25 Jan 2015 at 21:08

andyr said:
Hi will this Monitor work well with R290X Gfx also , don't know anything about the G-sync bit apart from its an Nvidia thing

With an AMD card it will just function like any other 144Hz monitor.

HazardO · 26 Jan 2015 at 12:34

Rroff said:
Status LED on the gsync addin board - blinks green when no signal - blinking to red on startup means the FGPA failed startup configuration.

The GSYNC controller is an FPGA not an ASIC?
Interesting. In theory it could be made to do freesync instead then.

Speed · 26 Jan 2015 at 12:38

Rroff said:
Status LED on the gsync addin board - blinks green when no signal - blinking to red on startup means the FGPA failed startup configuration.

Ah I see, interesting. Well hopefully that won't annoy the ever loving **** out of me.

andyr · 26 Jan 2015 at 13:01

crinkleshoes said:
I will work... but you won't get the functions of g-sync.

You might as well wait for the Acer Freesync model to come in stock... it's cheaper and should be pretty good, while you will get the benefit of freesync (amds version of gsync)

I like the sound of that and it has dvi and Hdmi also, do you know if that's designed to work with r290x cards?

Speed · 26 Jan 2015 at 13:47

andyr said:
I like the sound of that and it has dvi and Hdmi also, do you know if that's designed to work with r290x cards?

FreeSync is designed for the R2XX series of cards, so yes.

Rroff · 26 Jan 2015 at 13:53

HazardO said:
The GSYNC controller is an FPGA not an ASIC?
Interesting. In theory it could be made to do freesync instead then.

By all reports it uses an Altera FPGA - so theoretically yes, practically another matter and I assume there is no easy way to do an update for existing monitors :S

From the ones I've seen opened up it looks like they've literally torn out some of the normal internals and haphazardly taped the gsync module (basically an SoC) in place :S

irish_villa · 26 Jan 2015 at 15:01

As it's over 28 days, are overclockers.co.uk not involved in the return? I got a webnote reply stating to contact asus directly?

Never done an rma before

HazardO · 26 Jan 2015 at 15:29

Rroff said:
By all reports it uses an Altera FPGA - so theoretically yes, practically another matter and I assume there is no easy way to do an update for existing monitors :S

From the ones I've seen opened up it looks like they've literally torn out some of the normal internals and haphazardly taped the gsync module (basically an SoC) in place :S

Yeah I didn't say it would be made to do fressync. The FPGA might not be big enough to be able to do both, and even if an fpga freesync binary was available it probably can't be flashed in situ, and you wouldn't want to have to flash it to switch between GSYNC and freesync.

andybird123 · 26 Jan 2015 at 18:01

irish_villa said:
As it's over 28 days, are overclockers.co.uk not involved in the return? I got a webnote reply stating to contact asus directly?

Never done an rma before

By law, your contract is with the retailer, however all ocuk will do is send it off to Asus so sending it to ocuk first will just add a week to the process, however keep hold of the email that tells you to send it off to Asus directly as if there are any problems later you might need to prove ocuk told you to send it to asus

Speed · 26 Jan 2015 at 19:27

irish_villa said:
As it's over 28 days, are overclockers.co.uk not involved in the return? I got a webnote reply stating to contact asus directly?

Never done an rma before

Thats usual retailer rubbish to try and reduce their returns load, ignore it, be persistent as the law is on your side. Just quote the SOGA and they should allow the return. They all do it to a certain degree and I don't blame them really. Asus returns service is pretty poor if this thread is anything to go by, so I'd suggest going through the retailer even if it will go through the same channels.

irish_villa · 26 Jan 2015 at 19:32

Ok, I rang them and was offered a refund.

Going to take it and have a think about my next purchase..

Thanks..

Speed · 26 Jan 2015 at 19:34

irish_villa said:
Ok, I rang them and was offered a refund.

Going to take it and have a think about my next purchase..

Thanks..

I wouldn't be put off, there are faulty examples of all products. Well worth getting another imho as when they are working they are excellent screens.