As yourself and other people have mentioned the complaints, I've been digging into this over the last fortnight and requested some information from our HQ to shed light on it.
According to them, we've been working hard to improve customers' experiences with the Swift, and for units made after Q4 2014 we're currently looking at around 1% defect rate. They are expecting this to drop further as we further refine processes. They have also taken specific action this year against dead pixels and are closely monitoring the return rates.
I appreciate that in your case you've received one with dead pixel issues, and I can only apologise for that - I'm aware that statistics don't help you, though hopefully your replacement will be with you shortly.
However, I did want to clarify for people reading this thread what sort of proportions of customers are seeing issues - whilst there are definitely some problematic panels out there, the chances of receiving a good one are very high. And, hopefully as this thread shows, we will provide RMAs to get customers the quality product they expect.
Although we are almost half a year ahead since that time, surely now most of them are new productions?
