[TW]Fox;17130449 said:
I am a complete amateur. I only touch my own families cars and wouldnt touch anyone elses because its just a hobby and I'm not particularly skilled. I can make half decent cars look shiney using hand techniques and by fumbling around getting product tips from others and I'm very pleased with the results I get and my cars always look immaculate. But thats it - I am under no illusions that, really, I'm not very good.
I can't hang a door, so I pay a chippie to do it. Actually, I can hang a door, but it will be a sub-par effort. I chose this particular chippie because he's been doing it for 30 years, if a visitor trips over his toolbox and knocks out their teeth, he's covered, his reputation for work over 3 decades is outstanding and he knows what I want...the door hung bang on.
I can machine polish a car, I think I'm pretty good at it now. I've had my work judged (and won, I'm pretty awesome) and commented on by some of the best in the UK. But, I'm not the guy you want to bring back the gleam on that V8 Vantage. I don't have the experience, my knowledge is limited to German and Jap paint and if you insisted I do it, I'd take so long to get it just right *and* ensure safe procedure to such a degree that I'd have to charge something truly extortionate to recover my time.
I'm firmly in the enthusiastic amateur league and that's because I could never go that last crucial 10% on somebody elses car, the motivation on my own cars is understandably higher. I doubt I could actually achieve what the very best pros chuck out, and judging my reaction if somebody made a mess of my car, not sure I'd have the bottle to do it to something precious. My "portfolio" is nothing more than my cars and some friends and family, just a tiny fish in the pond If you count a full strip and detail on the same car as one full job, I've probably done 35-40 cars? I have sat in thousands however.
[TW]Fox;17130449 said:
But even I wouldn't dream of waxing a car I'd not previously done before without first claying it. Seriously, whats the point? You might as well not bother, surely? The way I see it, wax is a final layer both to protect your paintwork and protect the finish you've worked to acheive.
What is the point in giving a car a wash and a dry and then slapping wax straight on it? You've got all sorts of stuff on the paint that you'll never remove through washing thats now safely under a layer of wax. It makes no sense.
I couldn't throw wax on top of a car that wasn't primed and ready for it either. But I'm a bit geeky about the whole thing and I'm a big believer that the majority of how good the car looks is not the wax/sealant but the prep. So throwing wax over a car that hasn't been clayed means it hasn't been corrected, so it's just a bit shinier. Not my cup of tea but there is a market for it, I'd regard it more valeting than detailing.
Like Mike said, Peter is an employee and probably doesn't have much say in how things are run. But, the carpet analogy applies to his boss, the process should be explained to the client and the benefits of claying vs cost and overall appearance at the end of the job should be pushed. Unless your're a bit of a gypo, you'll buy the claying...you've called a company to make your car shiney, so why skimp on a basic procedure? Why offer a service without it in the first place? Different market, I guess.
The majority of the big players have a modular system...you start with the basic wash, clay and wax/sealant. Then you sell the correction, the glazes, the higher-end products, metal polishing etc. Then you get the top-ups, the real earner.
[TW]Fox;17130449 said:
You say oh blah blah people dont care blah but you know what? So what? There are loads of people in the motor industry who do the bear minimum because 'thats all the customer wants', why be another one of them? There is far too much 'that'll do' in the motor trade.
This is part of the reason why when I find somebody, I'll pay over the odds, they're like little gems. I travel 50 miles in the wrong direction to have my tyres done for the track, my wheels are still minty factory fresh. One of my cars goes on a transporter for 250 miles each way for servicing and work. If I ever had my car detailed, I'd do the 400 mile drive north and fly back. There are hundreds of guys on DW who will do the job cheaper, but I'm confident my money is better spent up there.
I see 2 different things here, i see Pete who is doing this as a living, sure he should have insurance etc.
Then i see Mike in the IOW, just starting and charging mates rates to a few pals and maybe by some miracle someone on here.
I dont see the harm in him not having insurance until and if he makes it a more regular thing as long as 2 things happen.
1 he does no correction, in which case the worst case scenario is he ****s up a wash and wax and dosent get paid.
2 if he is doing a correction the customer understands its done at his own risk.
Then 6 months down the line if Mike is still bang at it, of course spend a grand or two on what's needed.
Im just saying i see no harm in giving a couple hundred quid to someone you know (if only vaguely) over a stranger if the job is good.
I understand your viewpoint and it's very magnanimous, I have issues with allowing somebody to work on my car with no insurance, very little experience and lacking certain, what I consider, crucial tools. If other people want to take that risk to save a few hundred quid, I can see the attraction, it's just not for me.
If a local kid wanted to paint a side of a barn, he's done one barn before and likes painting barns, I'd let him have a crack...any ****-ups are easily sorted. You burn through my bonnet because I'm doing you a favour and helping you get started, the issue gets complicated. I've cut costs, the "detailer" has cut corners and we will both be out of pocket. Everybody has to start somewhere but all things being equal, my money goes to the guy who took his first bit of profit and bought a PTG and/or insurance.
If you really are that keen and it's one of those wonderful situations where you can financially benefit from a hobby, a couple of hundred pounds is easily justifiable from my viewpoint and should be from the guy who wants to actually make a bit of cash from it. If you are in a postion where you cannot afford what I require, maybe doing a hobby for some spare money should be put on the back burner until you can.
I'm not asking for premises, a HD video of the full detail, a chocolate bourbon and a cup of tea. You don't need your logo embroidered on a polo, a fresh and fascinating scent mysteriously wafting about in the car as I drive away or for you to use a boutique wax squirted from a unicorns horn. I'd just like some of peace of mind and a good job for the price. If you cannot provide these really simple requests in exchange for my money, I won't employ you.
You sell diamonds. I'm looking for something a bit special. I notice that down the back of your shop, you have clearly labelled zircons in a sale display. There's now a conflict in my mind about just *how* special that diamond you want to sell me actually is.