Got a result. ![Smile :) :)](/styles/default/xenforo/vbSmilies/Normal/smile.gif)
"I have checked with our manager. Normally, we don't offer a replacement for an order that is out of warranty. However, in order to help you to solve this issue, I applied a 1-time exception, sending you a replacement red cable for you this time. Please know the replacement cable won't carry any warranty in this case."
![Smile :) :)](/styles/default/xenforo/vbSmilies/Normal/smile.gif)
"I have checked with our manager. Normally, we don't offer a replacement for an order that is out of warranty. However, in order to help you to solve this issue, I applied a 1-time exception, sending you a replacement red cable for you this time. Please know the replacement cable won't carry any warranty in this case."