**** The Official Samsung Galaxy S7/Edge Thread ****

I had the phone until last week with Oreo for some time, can't say there were any speed issues and my battery was recently replaced so maybe not a far assessment, but was getting around 5.5-6 hours SoT. Also had the May security OTA update and no issues with that.
 
Does anyone know how to block email domains on the S7 Edge? I keep getting spam from different addresses which I mark as spam, but each of those addresses has the domain: @therdancer.com. I watched a video of the S6 and that has an option to block both addresses and domains, but there's nothing I can find on the S7. Thanks.
 
Still rocking my S7 although I haven’t had a security update in a while. Have Samsung finally dropped support? Still don’t see anything that really takes my fancy and although I get great data deals through Sky their Handset selection is really poor.

hmm I can get the S10 for £22.50pm on a two year deal by cashing in 50GB of data. Hmm indeed.
 
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MissChief said:
Still rocking my S7 although I haven’t had a security update in a while. Have Samsung finally dropped support? Still don’t see anything that really takes my fancy and although I get great data deals through Sky their Handset selection is really poor.

hmm I can get the S10 for £22.50pm on a two year deal by cashing in 50GB of data. Hmm indeed.
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Is that how the piggy bank works?
 
413x said:
Is that how the piggy bank works?
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You can use your banked Data to get discounts on phones and accessories. At the moment it's £60 off by trading in 50GB of unused data. This drops my monthly price from £25.00 to £22.50. You can also trade in 15GB and bring it down to £23.75 or 32GB and get it for £23.33. All prices are +Data. I can also get the official Samsung wireless charger for £19.99 by trading in 20GB although I only have 57GB in my bank. That'll jump up again at the beginning of next month. I'm still undecided! I might wait until early next year.
 
One of my two lovely Anker charge cables isn't tightly locking into the phone anymore, nor is it charging unless I bend the black connector ever so slightly. But it won't stay charging when I let go, and bending the metal micro usb up or doesn't help. I think it's to do with two tiny metal contacts that look like they've either flattened or broken off. Maybe I stepped on it. Seems a shame to throw what is otherwise a perfect cable compared to the white factory one. Don't suppose I can repair it?



 
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Merlin5 said:
One of my two lovely Anker charge cables isn't tightly locking into the phone anymore, nor is it charging unless I bend the black connector ever so slightly. But it won't stay charging when I let go, and bending the metal micro usb up or doesn't help. I think it's to do with two tiny metal contacts that look like they've either flattened or broken off. Maube I stepped on it. Seems a shame to throw what is otherwise a perfect cable compared to the white factory one. Don't suppose I can repair it?



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Tried contacting Anker? Don’t they have a lifetime warranty?
 
MissChief said:
Tried contacting Anker? Don’t they have a lifetime warranty?
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Ah, never considered that as I thought they'd see it as user damage. On the Amazon page I bought from, it says

"Worry-Free Warranty
At Anker, we believe in our products. That's why we back them all with an 18-month warranty and provide friendly, easy-to-reach support."

My order was placed 6th October 2018. I'm 3 weeks out of warranty, unless they feel like being generous.


But on their website it says - Cables 18 or lifetime (The specific warranty information for each cable can be found on the online product page or on the item's invoice.)'

But I can't see anything about the warranty on their product page.
 
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Merlin5 said:
Ah, never considered that as I thought they'd see it as user damage. On the Amazon page I bought from, it says

"Worry-Free Warranty
At Anker, we believe in our products. That's why we back them all with an 18-month warranty and provide friendly, easy-to-reach support."

My order was placed 6th October 2018. I'm 3 weeks out of warranty, unless they feel like being generous.


But on their website it says - Cables 18 or lifetime (The specific warranty information for each cable can be found on the online product page or on the item's invoice.)'

But I can't see anything about the warranty on their product page.
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Anker are quite good, I had a battery pack which was marinating at the bottom of a rucksack after a can of drink burst on a long journey. I reached out to them to ask how to open it so I could asses the damage and see if I could repair it. They sent me a replacement without question even though I acknowledged that it was out of warranty due to the liquid damage and was just seeking guidance on opening it in my initial email (possibly just to stop me opening and puncturing the battery!)

Had the same cable and the metal sleeve of the connector that goes into the micro USB socket was sliding off and occasionally being retained in the phone. Anker replaced this without question as well. I just provided pictures as you've done along with proof of purchase. Worth a try, I've bought many other accessories/cables etc since, knowing that despite my negligence with the battery pack they were willing to help me out so their warranty cover and service should be equally great.
 
Nice one lightbulb. I just emailed [email protected]. I attached those photos and a screenshot of my Amazon order as proof of purchase. Let's see what happens.

"Hello,

I bought a 2 pack of red Anker micro usb cables in 2018 from Amazon uk and the quality of the cable is amazing. Just today though, I noticed one of the cables is not working properly anymore and wondered if you had any idea if I can fix it?


The micro usb metal connector doesn't stay in the phone socket very well and it only charges if I slightly bend it upwards, but when I let go it stops. I think it's to do with the two tiny pins? I think they've either flattened or snapped off. I've attached photos. Thanks for any help!


Kind regards, "
 
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Well, not quite plain sailing.

I got an automated email saying "Thank you for contacting Anker Customer Service. Please reply to this email with the requested information for us to process a warranty claim for you" and wanting details. Obviously I hadn't written asking for a warranty replacement, I was just hoping they might offer to do that.

So I phoned Anker just now, spoke to a woman in china and she asked if I'd tried some things and then asked for my order number to process the warranty. Told me warranty expired and I would need to buy a new one. So I tried the sympathy route and said, "Ok, fair enough. That's a shame though as I know of others who only asked for repair help when their warranty had expired and still got sent a replacement. She then said as my warranty had only expired by 3 weeks she will see if she can replace it and will email me. So, still in with a chance :p
 
I'm all for holding companies to account, but wouldn't it be easier to pay a couple of quid for a replacement cable from Amazon and save yourself all this time?
 
Squink said:
I'm all for holding companies to account, but wouldn't it be easier to pay a couple of quid for a replacement cable from Amazon and save yourself all this time?
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"All this time" .. we're in lockdown and I'm effectively retired. Got plenty of time. :p

5 minutes to send an email and a phone call before getting out of my bed this morning. Such hard work. Better than £6.99 to buy a replacement.
 
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