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The Radeon RX 6900/6950 XT Owners Thread.

keithcun said:
RMA'd my card this morning due to the overheating issue and hopefully get a replacement after OCUK have verified the problem as it seems to be a great card even though I couldn't hit it's potential due to overheating.
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what card was that? I RMA'd my red devil 6900xt, OC got it on Monday and confirmed the fault and now sending it to powercolor to try and get replacement or refund for me. OCUK have worked very quick but something went wrong with their notification system as it only forwarded me:
"The product BG-08D-PC on RMA RMA438843 will be sent to you on a new order with order number 6499101.
This will be despatched as soon as possible, subject to stock availability."

But no other info! Had to hold on the phone for 25mins before got through to confirm they have found fault and are sending it away. Was concerned as OC dont have the Red devil 6900xt in stock anymore so doubtful any stock would ever come in!
 
fryups said:
what card was that? I RMA'd my red devil 6900xt, OC got it on Monday and confirmed the fault and now sending it to powercolor to try and get replacement or refund for me. OCUK have worked very quick but something went wrong with their notification system as it only forwarded me:
"The product BG-08D-PC on RMA RMA438843 will be sent to you on a new order with order number 6499101.
This will be despatched as soon as possible, subject to stock availability."

But no other info! Had to hold on the phone for 25mins before got through to confirm they have found fault and are sending it away. Was concerned as OC dont have the Red devil 6900xt in stock anymore so doubtful any stock would ever come in!
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Mines the ASRock Extreme OC Formula, was on offer before chrimbo for £699.00 so hope its just a case of replacing it with a good sample as the price has risen to £799.00 so don't really want to source something else.
 

AMD cards dying after Drivers Update? Are 22.11.2 Drivers Faulty?​

youtu.be

AMD cards dying after Drivers Update? Are 22.11.2 Drivers Faulty?

Get 25% discount on Gvgmall with my "SKAG" code!Windows 10 Pro ($16): https://biitt.ly/b54F9Windows 10 Home ($14): https://biitt.ly/NWHk5Office 2019 ($49) : ...
youtu.be youtu.be

Looking like users may of been using 22.12.1 & .2. Still doesn't sound right to me.
 
I've been on 22.11.2 since first release (before they released them again with WHQL certification). That's been on both a 6700XT and now 6900XT. So we're talking 2+ months roughly. Not had one issue. Drivers can't make what is happening, happen. That is what I think personally. Happy to be proven wrong.
 
Quick question, OC have sent my red devil 6900xtu to powercolor for RMA. Does powercolor still make these cards/ have stock or are the ones floating around all previous runs and now people like powercolor/ sapphire only producing latest gen cards? ie whats the chances powercolor have the same card in stocks to reissue?
 
fryups said:
Quick question, OC have sent my red devil 6900xtu to powercolor for RMA. Does powercolor still make these cards/ have stock or are the ones floating around all previous runs and now people like powercolor/ sapphire only producing latest gen cards? ie whats the chances powercolor have the same card in stocks to reissue?
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Just had an email to say they have sent my ASRock card back for repair or replacement and a possible 28 days wait! Great. Looks like I've been stuffed on the 30 day return policy on faulty items, received card on 12th Dec and put web ticket in on the 9th Jan that I had to chase up 2 days later over the phone and sent it back that day and was delivered the following day, which was the 12th, so from receiving the card to sending a web ticket it was 28 days but OC receiving it was 31 days!!!
 
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keithcun said:
Just had an email to say they have sent my ASRock card back for repair or replacement and a possible 28 days wait! Great. Looks like I've been stuffed on the 30 day return policy on faulty items, received card on 12th Dec and put web ticket in on the 9th Jan that I had to chase up 2 days later over the phone and sent it back that day and was delivered the following day, which was the 12th, so from receiving the card to sending a web ticket it was 28 days but OC receiving it was 31 days!!!
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ahh that sucks. I only got the card 28th Dec and rang ocuk on 4th or something. Just got email saying they're refunding me now. which sort of sucks as b grade card was £650 and would have been nice to get a new replacement!.. Nevermind, might just stick with my rx 580 for a while longer instead, seems to be running games slightly better in the rest of my new system the 6900xt was supposed to be part of.
 
Yeah, not impressed, should have sent it back before xmas but they were chocker with the XT7000 series stuff and I wanted to try it out with my new motherboard to isolate the issue so I wasn't sending a good card back, but if I didn't have to wait 2 days and me chasing CS up for an RMA number (the cynic in me would say that turned out alright for OC, it's mine and ASRocks problem now) I would still have been in the 30 days. At the end of the day I'll either get a repair, replacement or a refund, just don't want to wait another month or so for ASrock to sort out if I'm honest.
 
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keithcun said:
Yeah, not impressed, should have sent it back before xmas but they were chocker with the XT7000 series stuff and I wanted to try it out with my new motherboard to isolate the issue so I wasn't sending a good card back, but if I didn't have to wait 2 days and me chasing CS up for an RMA number (the cynic in me would say that turned out alright for OC, it's mine and ASRocks problem now) I would still have been in the 30 days. At the end of the day I'll either get a repair, replacement or a refund, just don't want to wait another month or so for ASrock to sort out if I'm honest.
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Ring them and demand a refund, its that simple. Did you pay on a credit card. Section 75 sentence to CS and the refund will happen. I've just had my time wasted too. Bought a B-grade corsair pump, wasn't checked and 3 out of 4 mountings where snapped off!
 
Chud_Jenny said:
Ring them and demand a refund, its that simple. Did you pay on a credit card. Section 75 sentence to CS and the refund will happen. I've just had my time wasted too. Bought a B-grade corsair pump, wasn't checked and 3 out of 4 mountings where snapped off!
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Unfortunately I bought it through Paypal Credit 0% over 3 or 4 months, didn't want to outlay £720 just before chrimbo in one go. Lesson learned and the other lesson I learned, don't spend time trying to fault find yourself, just send it straight back and let the retailer do it! The thing that miffed me was that on CS page it says Webticket is the ideal way to get in touch (which I did) and normally responds within 24 hrs (which they didn't) and I had to chase them for an RMA. To be honest, the 30 day return shizzle never really entered my head until the email today or I would have rung them instead of using the Webticket, then they would have received it within my 30 days!!
 
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keithcun said:
Unfortunately I bought it through Paypal Credit 0% over 3 or 4 months, didn't want to outlay £720 just before chrimbo in one go. Lesson learned and the other lesson I learned, don't spend time trying to fault find yourself, just send it straight back and let the retailer do it! The thing that miffed me was that on CS page it says Webticket is the ideal way to get in touch (which I did) and normally responds within 24 hrs (which they didn't) and I had to chase them for an RMA. To be honest, the 30 day return shizzle never really entered my head until the email today or I would have rung them instead of using the Webticket, then they would have received it within my 30 days!!
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You reported it within the 30 days so you're golden! And Paypal Credit coats you in gold too. You have protection due to been on finance. You ring and state you'd like a refund as the fault was raised within the 30 days. Or you'll pull the money back via Paypal lol.
 
Chud_Jenny said:
Ring them and demand a refund, its that simple. Did you pay on a credit card. Section 75 sentence to CS and the refund will happen. I've just had my time wasted too. Bought a B-grade corsair pump, wasn't checked and 3 out of 4 mountings where snapped off!
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Yeah I know others have luck with b grade but I'm 2 for 2 GPUs that were not functioning. Feel ocuk need to test the cards a bit better before selling on....just cause it posts doesn't mean it works properly....
 
Chud_Jenny said:
You reported it within the 30 days so you're golden! And Paypal Credit coats you in gold too. You have protection due to been on finance. You ring and state you'd like a refund as the fault was raised within the 30 days. Or you'll pull the money back via Paypal lol.
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All sorted over the phone this morning, getting a replacement sent out ASAP.
Must admit, OC customer service is second to none when you actually speak to them over the phone and automation is took out of the equation.
 
keithcun said:
All sorted over the phone this morning, getting a replacement sent out ASAP.
Must admit, OC customer service is second to none when you actually speak to them over the phone and automation is took out of the equation.
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Yes totally true the issue is many companies are removing their phone services. And some of them that have them still live don't answer the phone not naming any names lol.
 
So my new replacement ASRock 6900XT Extreme Formula OC arrived yesterday. Had a chance to get it installed and what a difference. My original card in Performance Bios would hit 110+ degrees on the hotspot after 2 runs max on 3DMark Speedway.
Managed to successfully run 2800 MHz min and 2900 MHz max and 2150 MHz on the Memory, PL +15% and U/volt to 1150. Left it there as the temps never got over 87 degrees on the Hot Spot and 63 degrees GPU Temp after about 15 runs on Speedway. Totally happy with it now and just dialled down the performance and voltage for everyday use.

Shame the 1st card was obviously a bad fitment on the heatsink but all's well and good now and big thanks to OC for getting it sorted.
 
How do I go about giving one of the free games I got (callisto protocol) to my friend?
I've redeemed my game bundle reward on the AMD website, It is saying that the next step is to activate it on steam. Can I gift it after activation on steam or do we need to do some dodgy password swap?
 
Chuk_Chuk said:
How do I go about giving one of the free games I got (callisto protocol) to my friend?
I've redeemed my game bundle reward on the AMD website, It is saying that the next step is to activate it on steam. Can I gift it after activation on steam or do we need to do some dodgy password swap?
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I've done this before, I've just given said friend access to my AMD Rewards acc so they can activate themselves :)
 
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