This Instant And Moment - 2023!

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Why do customers ask me where is an item when I’m in a difficult situation? Such as making me jump when putting out the eggs earlier this year and breaking 3 boxes.

Then today, after putting a crate of new potatoes after reducing them as had tomorrow’s date (Monday) back onto the display stand, customer asked me something and got thumb trapped under the crate of 18kg of potatoes. Got a bruise on side of thumb now.

Plus the reduced sticker regular asked me what do you do with papaya as reduced to 20p. Then took all 7. If you don’t know how to serve something, you just buy the one and not all 7.
 
cheesefest said:
Why do customers ask me where is an item when I’m in a difficult situation? Such as making me jump when putting out the eggs earlier this year and breaking 3 boxes.

Then today, after putting a crate of new potatoes after reducing them as had tomorrow’s date (Monday) back onto the display stand, customer asked me something and got thumb trapped under the crate of 18kg of potatoes. Got a bruise on side of thumb now.

Plus the reduced sticker regular asked me what do you do with papaya as reduced to 20p. Then took all 7. If you don’t know how to serve something, you just buy the one and not all 7.
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Why do you work in a customer facing role if all you do is bitch and moan about it?
 
I never knew stacking shelves was such a difficult situation... :D
All jokes aside though I doubt customers intentionally try to make anyone jump when they're just after some help.

I will actually spend ages going around a store struggling to find something instead of bothering a staff member even though that's partly what they're there for. Usually because when you do ask someone they give you a filthy look like "ugh seriously? You're asking me to help you even though that's my job?"

...
Aww man I missed out on Taylor Swift tickets because I didn't know you had to pre register back in June :( been so out of it lately my head's been all over the place
 
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secretspy said:
I never knew stacking shelves was such a difficult situation... :D
All jokes aside though I doubt customers intentionally try to make anyone jump when they're just after some help.

I will actually spend ages going around a store struggling to find something instead of bothering a staff member even though that's partly what they're there for. Usually because when you do ask someone they give you a filthy look like "ugh seriously? You're asking me to help you even though that's my job?"

...
Aww man I missed out on Taylor Swift tickets because I didn't know you had to pre register back in June :( been so out of it lately my head's been all over the place
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Tbf I managed 3 days at ASDA in my youth (2 days were induction). On day 3 I discovered my role was blocking and facing (pulling products to the front of the shelf from the back, lol). Some lady asked me where the powdered mash was, and I looked at her in absolute disgust that such a thing even existed. I said "I don't think that is a thing" and she lolled and asked if it was my first day. I said yes, and to buy real potatos. In summary, the staff in supermarkets only have a fractionally better idea of where the stuff is than you do. You are playing the "have you unpacked a pallet with the crap this dude is asking for". If the answer is no, I am equally as puzzled and will just walk the aisles.
 
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Classic Blue Theme said:
Tbf I managed 3 days at ASDA in my youth (2 days were induction). On day 3 I discovered my role was blocking and facing (pulling products to the front of the shelf from the back, lol). Some lady asked me where the powdered mash was, and I looked at her in absolute disgust that such a thing even existed. I said "I don't think that is a thing" and she lolled and asked if it was my first day. I said yes, and to buy real potatos. In summary, the staff in supermarkets only have a fractionally better idea of where the stuff is than you do. You are playing the "have you unpacked a pallet with the crap this dude is asking for". If the answer is no, I am equally as puzzled and will just walk the aisles.
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Good to know you're simultaneously a snob and bad at a basic job :P Maybe you weren't cut out for it... My weird flex is I loved working checkouts, chat to people all day long and tell them about food/recipes/new ingredients!

Sainsbury's Vivaldi potatoes were introduced during my tenure. They were epic.

... In this moment I am dead on the sofa and I may not recover.
 
LuckyBenski said:
Good to know you're simultaneously a snob and bad at a basic job :p Maybe you weren't cut out for it... My weird flex is I loved working checkouts, chat to people all day long and tell them about food/recipes/new ingredients!

Sainsbury's Vivaldi potatoes were introduced during my tenure. They were epic.

... In this moment I am dead on the sofa and I may not recover.
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I was super young and like I said, I didn't know my "job" until my first day --- that's when I lost the plot and decided casual labour emptying trucks was much more "me" :D. Checkouts I would have bossed tbh.
 
Classic Blue Theme said:
I was super young and like I said, I didn't know my "job" until my first day --- that's when I lost the plot and decided casual labour emptying trucks was much more "me" :D. Checkouts I would have bossed tbh.
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Yeah agree I'd have found shelf stacking a lot less fun. I did one shift on it I think, helping out another team's manager called Peter Cross. "Retail is detail!"

I still rotate food in my cupboards so all the labels line up and I'm blaming Peter :mad:
 
LuckyBenski said:
Yeah agree I'd have found shelf stacking a lot less fun. I did one shift on it I think, helping out another team's manager called Peter Cross. "Retail is detail!"

I still rotate food in my cupboards so all the labels line up and I'm blaming Peter :mad:
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Man, shelf stacking was the next step up. Like I said, my job was literally limited to block and facing...
 
I think I lasted maybe a week at Asda.. I was fresh out of my apprenticeship and took it to get some money coming in, but a week later I got a job offer somewhere else that I actually wanted. I was mainly there for picking and packing for home delivery, but was on the tills a couple of times, I tell you what, that's damn stressful! Especially on the crappy old POS machines they had then, not like the nice touchscreen ones they have now. Tbh wasn't the worst job ever though, and the pay was pretty respectable. Had a few people ask me where things were, I often pointed them to someone that actually might know where anything was as I didn't have a clue.
 
People really need to have a bit more empathy for retail and customer service workers, especially ones working minimum wage jobs.

If you worked in Tesco stacking shelves you wouldn't want people to ask you questions either, because you wouldn't want to be there at all. You are just making ends meet.

This, absolutely 100% unironically:


So moan about work all you want my guy, I got you.
 
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Acme said:
People really need to have a bit more empathy for retail and customer service workers, especially ones working minimum wage jobs.

If you worked in Tesco stacking shelves you wouldn't want people to ask you questions either, because you wouldn't want to be there at all. You are just making ends meet.

This, absolutely 100% unironically:


So moan about work all you want my guy, I got you.
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I agree, retail has to be one of the most worst jobs you can do. I tend not to speak to people working/stacking shelves anyway, it's not difficult to find the stuff you're looking for and I don't see any other reason to ask them questions.
 
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I think its fine to politely ask them something if you have looked for it yourself, as long as you go about it kindly and not like an arrogant asshat.

Just don't expect a cheery smile, because while it might be nice, they don't owe it to you. :p

As for people making you jump when you are working stacking shelves, I'm not surprised. You go 6 hours stacking shelves with people moving around you like faceless figures, maybe you're even dissociating a little, and then someone suddenly and unexpectedly talks to you while you're holding eggs. Its not hard to understand really! At least I don't think it is!
 
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