TICKETMASTER IS ****

albert

albert

albert

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Joined
27 Jan 2009
Posts
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Finished my night shift a few hours ago and waited up to buy some Stone Roses tickets at 9:30. It's the 1st time I've bought tickets online and can't believe how stressful it was. The site kept crashing, then after being in a queue for 15 minutes and entering my card number the site crashed again. Back to the home page only to be told that (after 20 minutes) the gig had sold out.

What boils my **** however is that on EBay 2 tickets with a face value of £55 has just sold for £560 :eek:

..anyway i managed to get 2 tickets from gigsandtours site after i'd given up on Ticketmaster - who claimed it was sold out - so I'm happy , but my nerves are shattered.
 
Welcome to the ticket buying hell that is online selling....

You should try my local Uni one... They automatically kick everyone off the site the second they have 1000 hits for tickets and you have to start all over again...

Spent 6 hours trying to buy tickets - phone lines completely blocked as well, only for the website to finally update and say 'sold out'... They'd sold out within about 5 minutes...

kd
 
What do you expect when so many people are trying to get on to buy them. 150,000 sold in 14 mins, of course the site is going to struggle.
 
I wouldn't spend £500 on a ticket though haha, they'll probably announce a UK tour soon after anyway.
 
R34P3R said:
What do you expect when so many people are trying to get on to buy them. 150,000 sold in 14 mins, of course the site is going to struggle.
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I expect sites like Ticketmaster who experience massive peaks in demand like this to be able to cope with it. It's not like they didn't expect it now is it?
 
I thought long and hard about this and decided I couldn't be arsed with the hassle. Plus they broke my 'anything more than £50 for a gig is taking the ****' rule. Didn't break it for Dylan and won't break it for them. Plus they'll headline festivals and add more dates anyway.
 
2 women in my office are still trying to buy Westlife tickets. They've been at it since 9am

No work done yet for them.....as I'm browsing OCUK....:)
 
nydryl said:
I thought long and hard about this and decided I couldn't be arsed with the hassle. Plus they broke my 'anything more than £50 for a gig is taking the ****' rule. Didn't break it for Dylan and won't break it for them. Plus they'll headline festivals and add more dates anyway.
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King Damager said:
Welcome to the ticket buying hell that is online selling....
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Indeed. The five minute sell outs, the sit in queue for forty minutes, the best seats that are never there and all those amazing bargains that then quickly appear on Get Me IN. It still won't stop me buying tickets. :D
 
£55 face value, plus booking fee, plus transaction fee, plus postage...

So how much did your £110 worth of tickets come to in the end?

That's why I hate Ticketmaster.
 
The process for online gig/festival ticket selling needs a complete overhaul. We too readily accept overburdened servers crapping out over demand, ludicrous reselling at overblown prices the instant the gig sells out, random admin/booking/credit card/delivery charges that seem to be pulled out of a hat without explanation etc. etc. Nothing seems to have changed since tickets first went on sale online.
 
Regarding Ticketmaster saying it was sold out, the different ticket vendors are allocated a set amount from the the venue/organiser. This is why some places sell out quicker than others and others adjust their prices accordingly. (I think).
 
Belmit said:
The process for online gig/festival ticket selling needs a complete overhaul. We too readily accept overburdened servers crapping out over demand, ludicrous reselling at overblown prices the instant the gig sells out, random admin/booking/credit card/delivery charges that seem to be pulled out of a hat without explanation etc. etc. Nothing seems to have changed since tickets first went on sale online.
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I completely agree. Just accepting the status quo obviously isn't going to improve things, but sitting online is better than queuing outside a venue all night for tickets ;)

FARGO said:
Regarding Ticketmaster saying it was sold out, the different ticket vendors are allocated a set amount from the the venue/organiser. This is why some places sell out quicker than others and others adjust their prices accordingly. (I think).
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I suspect you are right
 
Yep, got through the TicketMaster process 4 times to the point of waiting for order confirmation and it came back with an error every time. Never mind, got 4 from SeeTickets and 4 from ents24.com to satisfy the ravenous hordes called 'mates'! :D
 
phonemonkey said:
I expect sites like Ticketmaster who experience massive peaks in demand like this to be able to cope with it. It's not like they didn't expect it now is it?
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Why would they care who gets tickets and who doesn't? Their function is to sell all their tickets, and that can be accomplished in 5 minutes as has been demonstrated. Seems fairly efficient to me.

The problem isn't the website, the problem is demand.
 
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