** TIME TO GET TRIIGGERED BY VERTAGEAR **

Unfortunately, as with most highly anticipated products, there has been a delay. Unbeknownst to us, the container doesn't hit port till the 9th, there was a 4 day delay due to bad weather. This means it will hit our offsite storage facility next monday, and orders will ship Tuesday 14th. Sorry about the delay, but at least it's a nice belated Valentines day present to you all :)
 
Got mine today.

Been sitting on it while typing this :)

Compared to the HM Aeron that I owned:
1. The out-of-the-box mesh quality indeed is inferior than HM Aeron. It is comfortable to sit on, but a little bit too rough on the skin as expected. It'll need some time to break in for sure, but otherwise, it is as good as a HM Aeron.
2. Assembly it is a breeze as well, plug in the wheels, gas lift and chair assembly and off you go.
3. Packing is on point, everything arrived in one piece although I would prefer the outter box to be taped a little bit more securely and elegantly.
4. Ergonomically speaking, I find this superior to the HM Aeron, mainly because I can fine tune the seat depth and back panel to fit my posture, while with HM Aeron you can only tune the lumbar support. Brownie point is that at its out-of-box setting, it already fits my posture pretty well, I only had to move the seat depth forward a tiny bit to get a perfect fit.
5. The Trigger control is on point. I cannot stress this enough, it's very on point. I find it much easier to quickly adjust the chair height, tilt lock etc. It's not bad per se on the HM aeron, but having it on the armrest is more intuitive IMO. But everyone's preference will be different obviously.
6. One minor point though, is that the QC seem to be a bit problematic for Vertagear on this. One of my caster seem to be stuck, so when I move my chair around, you can see that wheel is being dragged along instead of gliding nicely like the other casters. I'll contact OcUK to see what they can do about it.

Hope this will help other potential buyers :)

Thanks for the feedback, I've already pointed Vertagear this way, particularly in regards to 6). Should have a solution for you sooner rather than later.
 
Bit worrying on a £600+ product...

That affects 350 and 350SE?
Got mine today.

Been sitting on it while typing this :)

Compared to the HM Aeron that I owned:
1. The out-of-the-box mesh quality indeed is inferior than HM Aeron. It is comfortable to sit on, but a little bit too rough on the skin as expected. It'll need some time to break in for sure, but otherwise, it is as good as a HM Aeron.
2. Assembly it is a breeze as well, plug in the wheels, gas lift and chair assembly and off you go.
3. Packing is on point, everything arrived in one piece although I would prefer the outter box to be taped a little bit more securely and elegantly.
4. Ergonomically speaking, I find this superior to the HM Aeron, mainly because I can fine tune the seat depth and back panel to fit my posture, while with HM Aeron you can only tune the lumbar support. Brownie point is that at its out-of-box setting, it already fits my posture pretty well, I only had to move the seat depth forward a tiny bit to get a perfect fit.
5. The Trigger control is on point. I cannot stress this enough, it's very on point. I find it much easier to quickly adjust the chair height, tilt lock etc. It's not bad per se on the HM aeron, but having it on the armrest is more intuitive IMO. But everyone's preference will be different obviously.
6. One minor point though, is that the QC seem to be a bit problematic for Vertagear on this. One of my caster seem to be stuck, so when I move my chair around, you can see that wheel is being dragged along instead of gliding nicely like the other casters. I'll contact OcUK to see what they can do about it.

Hope this will help other potential buyers :)

Vertagear will ship out some more casters by air, we'll send them on to you once they land. They are already looking into what has caused it too.
 
Great chair...

But someone had opened mine along the line somewhere. And the packaging was all messed up and opened. Because of this, the based of the chair had two small nicks or scratches on it.

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After paying just short of £800 I can't say I'm happy with a B grade item.

But other than that issue. The chair is really nice. And I've checked the rest of it over. And there are no other issues with it.

I believe you've already been in touch with Bailey, we're both speaking to Vertagear to ascertain how this could have happened. Regardless of that we'll make sure you are satisfied with the purchase. Leave it with us for a day or so.
 
Bit worrying on a £600+ product...

That affects 350 and 350SE?

Damn i hope you contact CS see if they can replace the chair for you because that's awful for it to arrive in that condition, especially after spending £800 on the item.

With the best will in the world, these things happen. Feedback on the chair so far has been overwhelming positive, but there will also be teething problems. Rest assured should anyone have similar issues, between OcUK and Vertagear they will get sorted out.
 
I'm lucky enough to be evaluating one now, and it's simply brilliant. The level of adjustability and comfort on offer is second to none, and aesthetically it's extremely easy on the eye. Being able to adjust seat depth and the angle of the backrest in particular makes for some comfy seating!
 
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