I had an annoying experience with a Blackcircles 'Premier garage' in Norwich in January.
When I first got in, it took about 5 minutes to explain I wanted the fronts replaced but then circulated to the back (Clio 182) so the more worn tyres were on the front. They literally couldn't get their head around this which made some alarm bells ring, as I would have thought this was common knowledge.
Then when taking the tire off he managed to scuff the edge of the rim... A mobile tyre fitter just a few weeks earlier repaired a puncture on that exact rim with no damage.
Whilst this was going on the guy in the office was on the phone to a customer, and he advised him that the Michelin Pilot Sport 3 was no longer made and proceeded to recommend some unknown brand instead. I thought this was quite ironic as they were fitting that exact tyre to my car right then.
Finally, they swapped the tyres back to front and asked me to sign off. I was watching them do all the work, and they failed to sort out the tyre pressures, so told them to sort it out, 33psi front and 30psi rear. Went round the corner to the petrol station, 34 all round...
I also basically wrote this on the blackcircles feedback, ticking that I want a response and heard nothing back. Doubt I'll bother using them again... Hate to think what a non-Premier garage is like!
/rant.
Why even go back? I would cancel and order them elsewhere.
This. I'd avoid them, thing is it doesn't take the sharpest tool to change a tyre.