Virgin 20meg upgrade it's a joke

Aelred89 · 2 Jul 2007 at 01:11

doggo said:
All this speed for £37 a month I'm thinking about going back to dialup at least most of the time I was getting 56k

Heh made me laugh as it reminded me of the days of the 2 hour disconnect

Robert · 2 Jul 2007 at 06:00

doggo said:
How about this from a 20MB connection using http://homepage.ntlworld.com/paul.marsden/newspeedtest.html

Sun, 1 Jul 2007 16:41:47 UTC

1st 512K took 3524 ms = 145.3 KB/sec, approx 1197 Kbps, 1.17 Mbps
2nd 512K took 7685 ms = 66.6 KB/sec, approx 549 Kbps, 0.54 Mbps
3rd 512K took 8018 ms = 63.9 KB/sec, approx 527 Kbps, 0.51 Mbps
4th 512K took 8571 ms = 59.7 KB/sec, approx 492 Kbps, 0.48 Mbps

Overall Average Speed = approx 691 Kbps, 0.68 Mbps

All this speed for £37 a month I'm thinking about going back to dialup at least most of the time I was getting 56k

I seriously hope you're joking. I'm on 10mb and get:

Mon, 02 Jul 2007 04:58:16 GMT

1st 512K took 186 ms = 2752.7 KB/sec, approx 22682 Kbps, 22.15 Mbps
2nd 512K took 131 ms = 3908.4 KB/sec, approx 32205 Kbps, 31.45 Mbps
3rd 512K took 336 ms = 1523.8 KB/sec, approx 12556 Kbps, 12.26 Mbps
4th 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps

Overall Average Speed = approx 19269 Kbps, 18.82 Mbps

How reliable.

To repeat this test from the source server click here.

riddlermarc · 2 Jul 2007 at 07:30

Robert said:
I seriously hope you're joking. I'm on 10mb and get:

Mon, 02 Jul 2007 04:58:16 GMT

1st 512K took 186 ms = 2752.7 KB/sec, approx 22682 Kbps, 22.15 Mbps
2nd 512K took 131 ms = 3908.4 KB/sec, approx 32205 Kbps, 31.45 Mbps
3rd 512K took 336 ms = 1523.8 KB/sec, approx 12556 Kbps, 12.26 Mbps
4th 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps

Overall Average Speed = approx 19269 Kbps, 18.82 Mbps

How reliable.

To repeat this test from the source server click here.

lol, my 20Mb service gives:

Mon, 2 Jul 2007 06:30:08 UTC

1st 512K took 3996 ms = 128.1 KB/sec, approx 1056 Kbps, 1.03 Mbps
2nd 512K took 2500 ms = 204.8 KB/sec, approx 1688 Kbps, 1.65 Mbps
3rd 512K took 1437 ms = 356.3 KB/sec, approx 2936 Kbps, 2.87 Mbps
4th 512K took 1375 ms = 372.4 KB/sec, approx 3069 Kbps, 3 Mbps

Overall Average Speed = approx 2187 Kbps, 2.14 Mbps

Dangerous · 2 Jul 2007 at 10:20

I'm in Cardiff and mines really bad in peak times as well

Robert · 2 Jul 2007 at 11:12

riddlermarc said:
lol, my 20Mb service gives:

Mon, 2 Jul 2007 06:30:08 UTC

1st 512K took 3996 ms = 128.1 KB/sec, approx 1056 Kbps, 1.03 Mbps
2nd 512K took 2500 ms = 204.8 KB/sec, approx 1688 Kbps, 1.65 Mbps
3rd 512K took 1437 ms = 356.3 KB/sec, approx 2936 Kbps, 2.87 Mbps
4th 512K took 1375 ms = 372.4 KB/sec, approx 3069 Kbps, 3 Mbps

Overall Average Speed = approx 2187 Kbps, 2.14 Mbps

Sorry my post was meant to point out how NAFF that test is. I'm on 10mb (for definate) yet that test seems to present miraculous download speeds which I know for a fact are wrong.

Try using http://gamefiles.blueyonder.co.uk

riddlermarc · 2 Jul 2007 at 12:29

Robert said:
Sorry my post was meant to point out how NAFF that test is. I'm on 10mb (for definate) yet that test seems to present miraculous download speeds which I know for a fact are wrong.

Try using http://gamefiles.blueyonder.co.uk

lol I see

Robert · 2 Jul 2007 at 12:31

I was wondering why you had replied like you did

Sorry...haha

jammir · 2 Jul 2007 at 13:40

i dont know about NTL but with TW every upgrade we had I maxed out my download, now on 20mb im getting about 1800kb I know its not as bad as some others but a 20meg service that runs a 15meg then is cut to 5meg between 4-12 its gonna work out to be overall close to or less then 10meg I had and I would rather have then this f'ed up service. My m8 a few roads away is getting between 1-3meg.

Linken · 2 Jul 2007 at 13:47

Aelred89 said:
Heh made me laugh as it reminded me of the days of the 2 hour disconnect

Hahahha. Oh god, I remember getting kicked from an ISP. Can't remember their name now, but apparently I used it too much

jake000 · 2 Jul 2007 at 16:00

I also get capped to 5mb during 4pm and 1am and about 8mb over the weekend. I would rather have my 10mb connection back as that was a lot better than this

When I phoned them last week and said to them is this due to you capping the serive and they man said "cap... errr... let me ask my manager"... 5 minutes later "my manager said we don't have caps". I laughed and cancelled my service lol.

Good luck everyone

cheets64 · 2 Jul 2007 at 16:17

jake000 said:
I also get capped to 5mb during 4pm and 1am and about 8mb over the weekend. I would rather have my 10mb connection back as that was a lot better than this

When I phoned them last week and said to them is this due to you capping the serive and they man said "cap... errr... let me ask my manager"... 5 minutes later "my manager said we don't have caps". I laughed and cancelled my service lol.

Good luck everyone

So who you with now ADSHELL

Scooby-DoobyDoo · 2 Jul 2007 at 16:33

you can see what you modem is set too here:

http://192.168.100.1/

user name & password = root

Click operation configuration

It works for Ambit ntl:home 100, 120 & 250 modems, and 1 or 2 others.

my 20mb is set as:

Network Access : Enabled
Maximum Downstream Data Rate : 20480000 bps
Maximum Upstream Data Rate : 768000 bps
Maximum Number of CPEs : 1
Software Upgrade File Name : ntlhm120_ntl0002.cpr
Software Upgrade AdminStatus : allowProvisioningUpgrade
Software Upgrade OperStatus : completeFromProvisioning

doggo · 2 Jul 2007 at 18:36

Robert said:
I seriously hope you're joking. I'm on 10mb and get:

Mon, 02 Jul 2007 04:58:16 GMT

1st 512K took 186 ms = 2752.7 KB/sec, approx 22682 Kbps, 22.15 Mbps
2nd 512K took 131 ms = 3908.4 KB/sec, approx 32205 Kbps, 31.45 Mbps
3rd 512K took 336 ms = 1523.8 KB/sec, approx 12556 Kbps, 12.26 Mbps
4th 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps

Overall Average Speed = approx 19269 Kbps, 18.82 Mbps

How reliable.

To repeat this test from the source server click here.

No joking, and today when I got home from work about 5 ish it was even worse than yesterdays speeds. I've tried the obvious like connecting the modem directly to my pc and it's still the same.

The trouble is I can't face 30mins plus trying to get through to VM, I've just spent 45mins doing battle with comet and can't face anymore tonight

I'll try tomorrow afternoon when I get back from the midlands and if it's still the same I'll get on the blower to VM then.

doggo

jammir · 2 Jul 2007 at 18:48

after all this now they charge for tech support not local rate but 0906 what a **** take

No swearing

m@rty · 3 Jul 2007 at 01:51

I think im getting traffic shaped even though im not downloading anything, during the daytime my speeds are around 512kb/sec but after 12-1am they go back up to 20mb.

<Dubz> · 3 Jul 2007 at 08:09

this upgrade seems to really suck, when on the 10mb i have full speed all the time, it was never slow, right now i'm getting about 7.5m, newsgroups etc are slow.

doozer · 3 Jul 2007 at 10:41

are you people who are all getting slow speeds using it during peak or off peak times.

I've given up getting 10 meg out of mine during peak times and just download during off peak.

Although I was trying to play quake wars last night and I kept getting booted from servers due to my dodgy connection.

Scooby-DoobyDoo · 3 Jul 2007 at 20:02

Just found this and it has speeded things up for me going through a proxy !

http://cablehell.co.uk/forums/index.php?showtopic=114431

doggo · 3 Jul 2007 at 20:41

Just a quick update, after a call to VM customer services then 16mins at 25p a minute :eek:

and a call back from tech support they've decided to escalate an incident with the engineers, fingers crossed I might get some improvement in the next couple of days, I really hope it do as earlier on I was getting quicker uploading than downloading.

doggo

Matt Van Dam · 3 Jul 2007 at 20:45

Is there any Virgin page etc that tells you if/when your area will get the upgrade? I'm in Stoke and I've not noticed any speed differences today?