virgin broadband, how long until full speed?

HecFam

HecFam

HecFam

Soldato
Joined
18 Nov 2011
Posts
4,227
Location
London
Hey guys,

I just got virgin 60mbs broadband installed last friday.

Right now im getting maybe 18-20. They did tell us it would take a while to get a stable line.

Does anyone know how long this might take, i may be being impatient but i just wanted a rough estimate.

Any ideas?
 
Did you get the new superhub?? I had to order via the virgin site a new superhub as the old netgear one I have is for 20mb only.

Won't be here until 8th May and typically now our wifi on the router has broken, 2 weeks without wifi, lucky it still works off my homeplugs.
 
As far as I know, they normally say 1-2 weeks before the speed is normal. But it is usually within the first couple of days.

In my personal experience, I hooked up the modem and got 50MB immediately.
 
Liquid_Entity said:
Did you get the new superhub?? I had to order via the virgin site a new superhub as the old netgear one I have is for 20mb only.

Won't be here until 8th May and typically now our wifi on the router has broken, 2 weeks without wifi, lucky it still works off my homeplugs.
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I have the newest everything. Never had fibre optic in the house, so we got new wires and the newest superhub. So i presume it can handle 60.
 
And one to two weeks should be ok i suppose.

Is it a slow and steady rise or will just jump ahead to a much higher speed?
 
HecFam said:
And one to two weeks should be ok i suppose.

Is it a slow and steady rise or will just jump ahead to a much higher speed?
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Couldn't tell you for sure :( Like I said, I've been lucky enough not to have to wait. I would definitely give them a call if the speed isn't up to 60MB by 2 weeks though.
 
Never heard of VM's service needing any sort of time for the speed to sort itself. It will either work right away or there is something wrong. Unless you mean about the 'double speed' increase, which will be switched on when ready their end so will jump from 30 to 60 right away.
 
HecFam said:
Hey guys,

I just got virgin 60mbs broadband installed last friday.

Right now im getting maybe 18-20. They did tell us it would take a while to get a stable line.

Does anyone know how long this might take, i may be being impatient but i just wanted a rough estimate.

Any ideas?
Click to expand...

How are you determining your speeds?
 
HecFam said:
I am using wireless but im suprised it would lose 40mb? doesn't seem right to me.
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As Swifty said, you should test your connection wired before you make any claims to Virgin. You'll be surprised how much speed you can lose through wireless.

I get 50MB through a wired connection, I'm currently using a wireless connection upstairs (with the router downstairs) and am getting around 22MB.
 
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