Virgin Media Discussion Thread

I'd just wait until your new service is confirmed as connected and then give your notice.

only thing about that is if im connected on the 3rd with gigafast and then ring on 3rd or 4th march to virgin to cancel i got to give the 30 days notice and thats gonna be a lot of extra charges for 30 days more with virgin since my discounts come off they gonna want 52 quid plus the 3.50 on top.
also if i can give cancelation earlier with virgin maybe they ring me back for a batter offer? i know if they offer the 350meg for like 25 quid a month thats probably enough to persuade me to cancel with gigafast.
so dunno how to go about it.
if you put in a cancelation can you cancel the cancelation if things dont work as planned?
 
if you put in a cancelation can you cancel the cancelation if things dont work as planned?
Yes of course. However if you take a new deal that will come with a new contract. Don't forget that with Covid etc that your 3rd install date may well slip and the last thing you want is to be out of service.
 
Cyber-May: can you sumarise what you are doing ? I am curious what you are up to...

Can you really get 350 for 25 a month?

Several FTTP offers around with cheaper prices than VM if you aren't a new customer. Heck you can get 900Mbps (that is up and down!) with Vodafone for only £45 per month, Virgin want £62 or more for 1Gbps with about 4bps up.

Can't wait till FTTP covers more area and VM are forced to compete properly, they are getting as bad as Sky with taking the pee out of their customers.
 
yes thats why i want to see if virgin give a good offer and i want a bit of a buffer.
e.g if i cancel with virgin and they give me a good deal do i have to take the deal there and then or can i wait on it right up to the 30 days cancel period i gave?
if so then if gigafast miss the date i can just renew with virgin and cancel gigafast?
 
Yes of course. However if you take a new deal that will come with a new contract. Don't forget that with Covid etc that your 3rd install date may well slip and the last thing you want is to be out of service.
if they call up and improve the offer and you accept, presumably they will cancel the cancellation automatically?
 
if they call me back and give me a offer do i have to accept on the spot or can i call them back after a think ?
Its best to accept there and then, deals change all the time and calling back will be a different person who may not offer you the same deal. You have 14 days to cancel anyway if you accept so can always change your mind within that time period and go for something else.
 
Ahh ok thats good to know. I will ring them up next week and give the 30 days notice and aim for disconnection on the 8th march.

The image you posted relates to 2020, it’s now 2021, seemingly you have been out of contract for a while unless you took a new one in the mean time?
 
Yea looks like contract ended 4 months ago so that makes things easier for me. Discount ending in march not good so will try and book disconnection for the 8th march.
Hopefully cityfiber dont mess me around and get the job done on the 3rd march.
 
Yea looks like contract ended 4 months ago so that makes things easier for me. Discount ending in march not good so will try and book disconnection for the 8th march.
Hopefully cityfiber dont mess me around and get the job done on the 3rd march.

You've been procrastinating about calling them/getting a deal/migrating for a while now, most of the questions/discussion has turned out to be irrelevant as clearly you weren't in contract and hadn't read any of the communications sent to you. Call them, book a disconnection, enjoy FTTP, if something goes wrong, you can change the date - rescheduling or reconnecting a digital service is a 90 second job. I don't know your financial circumstances, but clearly from the image you posted your discount runs to the 9th, so no need to stress about the extra 47p/day as you want to disconnect on the 8th.
 
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