Virgin Media Discussion Thread

mikehhhhhhh said:
I think that unless you have a problem with FTTC then you'd be mad to switch to VM.

I've been with them in 3 separate properties over the last 6 years and had issues in every single one. Every single one had over-utilisation issues.

I'm currently stuck with speeds as low as 2mbps at peak times, despite there being no apparent fault with my connection :(
Click to expand...

Equally I've had virgin in 2 properties over 14 year's and had no issues.

Fttc 80 max Vs 500/600 with virgin.

Post code lottery
 
Looks good, the yellow spikes will just be where you're downloading/uploading something. I get those when patching games or something.
 
That looks great.

This is what a broken / over-utilisation issue looks like.

94225867b89ed3544b9090196afdb6099470308e-26-02-2021.png
 
Virgin free today. :D

My copper BT line has been solid this week and much improved my video calls.

Didn't receive a call from retentions. Guess they're happy for the extra capacity in my area...

Roll on fttp installation, hope within the next few months.
 
Stuck my SH in router mode and added an Eero mesh. Well pleased. Getting at least 100mbps in every room, and no dropouts like I constantly did with the SH
 
Yeah that BQM graph is impressive, mine used to look similar but COVID has killed it:

nWx7y6B.png


7YQXris.png


Lots of families and people WFH in my area so I'm not surprised. Annoyingly it's restricted me to only gaming late in the evenings or the early hours of the morning. My ping hovers around 30-50ms but if I watch it in game I get frequent spikes, luckily Community Fibre have informed us our building is getting wired soon and my VM contract was up last month. :)
 
What area code is that? I was in area code 15 in London up until last week and it's been pretty solid throughout lockdown/WFH times.

Have moved to area 22 with VM now and happy to see consistent speeds and latency:

 
I wish I'd bothered to setup a BQM before I had issues. I've always monitored all my connections, but actually stopped when I got a SH3 as the Puma chipset had issues with ICMP leading to a mega wild graph regardless of conditions.

Before my issues started, I pretty much permanently got 300+mbps. I'd never experienced such consistent connection on VM in my previous two properties.
 
Hi,

I've been having problems with my upload speed for a few weeks, have made 2 calls to VM and because speedtest shows 36Mbps they say everything is looking fine.

If I upload via sFTP or google drive than I get on average less than 6Mbps ... currently I'm uploading a 4GB file to my VPS and speeds are bouncing around 1.5Mbps mark.

I've tried multiple computers, resetting the HUB and only connecting my PC to the hub (hub is in modem mode)

I have requested an engineer to come take a look but due to a family member having health issues nobody is able to enter the house until lockdown is lifted.

I have the 350Mbps package so upload should be around 35Mbps.

Is anyone able to take a look please? (The levels look ok to me)

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 331000000 0 38 256 qam 25
2 203000000 0.4 38 256 qam 9
3 211000000 0.4 38 256 qam 10
4 219000000 0.2 38 256 qam 11
5 227000000 0 36 256 qam 12
6 235000000 0 38 256 qam 13
7 243000000 0 38 256 qam 14
8 251000000 0 38 256 qam 15
9 259000000 0.2 38 256 qam 16
10 267000000 0 38 256 qam 17
11 275000000 -0.2 38 256 qam 18
12 283000000 0 38 256 qam 19
13 291000000 0 38 256 qam 20
14 299000000 0 38 256 qam 21
15 307000000 0.2 38 256 qam 22
16 315000000 -0.2 38 256 qam 23
17 323000000 -0.2 38 256 qam 24
18 371000000 -0.5 38 256 qam 26
19 379000000 -0.5 38 256 qam 27
20 387000000 -0.7 38 256 qam 28
21 395000000 -1.2 38 256 qam 29
22 403000000 -1.4 38 256 qam 30
23 411000000 -1.2 38 256 qam 31
24 419000000 -1 38 256 qam 32


Downstream bonded channels
107
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 Locked 38.6 14792 431
2 Locked 38.6 2694 644
3 Locked 38.6 3958 579
4 Locked 38.6 9299 692
5 Locked 36.6 1472 622
6 Locked 38.6 3368 409
7 Locked 38.6 1864 294
8 Locked 38.6 1625 224
9 Locked 38.6 3814 569
10 Locked 38.6 1341 625
11 Locked 38.6 1569 670
12 Locked 38.6 1916 621
13 Locked 38.9 1843 295
14 Locked 38.9 2379 481
15 Locked 38.9 1546 596
16 Locked 38.6 6348 716
17 Locked 38.9 12389 511
18 Locked 38.6 1409 422
19 Locked 38.6 1093 476
20 Locked 38.9 1688 597
21 Locked 38.6 1970 484
22 Locked 38.6 2205 472
23 Locked 38.9 2279 172
24 Locked 38.9 1233

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 46200000 42.8 5120 64 qam 1
2 25799409 41.5 5120 16 qam 4
3 39399961 42.8 5120 64 qam 2
4 32600064 42.3 5120 64 qam 3


Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 ATDMA 0 0 9 0
2 ATDMA 0 0 17 0
3 ATDMA 0 0 4 0
4 ATDMA 0 0 2 0





 
Last edited:
You must log in or register to reply here.
Back
Top Bottom