Virgin Media Discussion Thread
- Thread starter macca40
- Start date
Possibly... Both Voda and EE have great signal around here. O2 and Three, not so much...
So they’re crap because the automated process they clearly told you would take 45 days (essentially a worst case of the date you disconnect to the end of your normal billing date which could be upto 31 days, plus the 14 days it can take to generate/issue a cheque as they are sent in batches to a 3rd party contractor to print/post), and we’re at day 37 now? By all means give them a call after 45 days, but at least give them that before getting bent out of shape unless you really have nothing better to do.
After several years being of with BT on 78mb and no sign of them planning to bring any upgrades in our area it was a warm welcome that VM was finally available in our area.
Smooth process overall and all deadlines met. Had engineers come today and carry out the internal installation. Gave the SH3 a quick test and as confirmed by many it's utter garbage. After they left I put the SH3 in modem mode, connected my R7000 Nighthawk, Switch & WiFi Mesh. Early days of course but a very warm welcome having better speeds.
Getting around 350-400mb on WiFi throughout the house which is not bad imo from the BT Whole Home WiFi disks.
Smooth process overall and all deadlines met. Had engineers come today and carry out the internal installation. Gave the SH3 a quick test and as confirmed by many it's utter garbage. After they left I put the SH3 in modem mode, connected my R7000 Nighthawk, Switch & WiFi Mesh. Early days of course but a very warm welcome having better speeds.
Getting around 350-400mb on WiFi throughout the house which is not bad imo from the BT Whole Home WiFi disks.
AFAIK only new 5G plan customers are being put on Voda with existing customers starting to be moved later in the year. Gonna suck for me as EE has a great signal here, Voda so-so and the rest poor to non-existent signal.
Slow speed on Virgin M600 since about October. Virgin still haven't provided a fix. Ofcom uphelp a speed complaint which means I can leave without disconnection fee, but the next best in my area is 14mb ADSL so I don't really have any other options
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Check your 4G/5G in your area, I am way happier with 5G Three than I ever was with VM, other than a ping increase which to be fair isn't all that bad.
I know that feeling. Looked at leaving vm as well but the next best speed for me is 70mb for £7 less so I may as well stick with vm and keep my 100mb one. I do work from home now as well so the lower speed may not help that
May have to look at this but how bad is the ping as I do game online a lot as well
So they did what they said within the timescale they committed to? Well now, that’s awkward. Phone them up and complain it arrived early, they can’t be allowed to get away with this!
Soldato
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- 18 Oct 2002
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I get full speed when doing a speed test (~100Mb), but Steam is capped at 10Mb/s !?
I've tried all the usual tricks - changing server, clearing download cache.
Definitely feels like VM is throttling...
Weird! Wifi speeds are max, but ethernet speeds a whack!?
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No issues here, Just downloaded Left For Dead 2 at 14mb/s in 12 mins. Also on their 100mb service
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Check it's not dropped to 100 Mbps on the wires connection.
Soldato
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- 19 May 2005
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- 6,892
This happens to me sometimes
Soldato
- Joined
- 18 Oct 2002
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- 6,669
What do you mean? On the Virgin hub?
Soldato
- Joined
- 19 May 2005
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- 6,892
If you go to your network adapter page on your computer it'll show you the connection rate.
The router port will auto negotiate speed, if the cable isn’t to spec, damaged, or the device on the other end has issues or is set to 100Mbit, it can drop to 100Mbit which would give around 10MB/s.
Still got to cash it, hope it dont bounce.
Now need to find out how to cash a cheque since its been so many years and bank branches have closed where i used to go to.