Virgin Media Discussion Thread

Lemons_Mufc · 15 May 2009 at 16:29

aint virgin bringing out 200meg speeds? a friend said something about it.. :confused:

Dist · 15 May 2009 at 16:34

Lemons_Mufc said:
aint virgin bringing out 200meg speeds? a friend said something about it..

they are trialing 200Mb/s, but only 100 people will be doing it.

JFox · 15 May 2009 at 22:46

Speed test is bs, doesn't tell the truth at all. Let's be realistic there isn't download servers every where for what we want to download. Though on topic, I think I'll wait it out for the new packages to roll out and hopefully some competition to fall in place, then wait for the price drops.

I'm dreaming ain't I?

HEADRAT · 19 May 2009 at 13:39

Phemo said:
though clearly it doesn't affect everyone.

Are you using the Netgear WNR2000 Wirless N Router?

My connection keeps dropping back:-

I have removed the Netgear WNR2000 and plugged my cable modem straight into my PC:-

Seems to me there could be an issue with the WNR2000 Wirless N Router.

HEADRAT

Phemo · 19 May 2009 at 18:50

HEADRAT said:
Are you using the Netgear WNR2000 Wirless N Router?

No, I'm using a Juniper firewall but have also tried the cable modem straight into my PC and my laptop and I'm seeing the same issues. I've heard pretty mixed reports about the router so have avoided using it until now

It might be worth trying your modem hooked straight up to the PC for a while - I did manage to download 60GB at full speed before it started cocking up. Sometimes a reboot of the cable modem will fix it for me .. for a few minutes.

HEADRAT · 19 May 2009 at 19:26

Hmmm yeah I was hoping it was just the router but some further tests have proved it's not

At this rate I will be going back to 20Mbps which was stable as a rock.

HEADRAT

Gavin · 19 May 2009 at 20:30

since ive been put on the same platform as 50mb my 20mb is well slow

HEADRAT · 20 May 2009 at 13:04

Called support, apprently there is something wrong with the DOCSIS file on my modem, it's incorrectly setting some parameters and refusing to update them, they are sending out an engineer with a new modem this afternoon.

HEADRAT

A2Z · 20 May 2009 at 13:18

Im with Virgin and have 2mb...I think i heard all 2mb were being upgraded for free to 10mb or something?

HEADRAT · 20 May 2009 at 16:52

Engineer came out, swapped modem, still the same issue starts fast then slows right down.

HEADRAT

CK61938 · 20 May 2009 at 17:10

What router or modem are you using HEADRAT? I am on the 50Meg connection with the new modem and the Netgear Wireless N router and my speeds are hitting full whack all the time...

HEADRAT · 20 May 2009 at 17:17

Exactly the same as you, the new modem and WNR2000.

CK61938 · 20 May 2009 at 18:42

hmmm...very odd...its a weird one thats for sure...

Phemo · 20 May 2009 at 19:03

Yeah it's weird and it doesn't affect everyone, but for those it does affect, you're pretty much screwed. I've read of a lot of people having this exact same issue, some of who have now had it happen for months. Not once have I heard of anyone getting a resolution to this problem.

You'll probably find that while you're downloading at rubbish speeds, your connection will be slow to everything else, web pages will load slowly or time out etc. If you do some simple ping tests, you'll probably find you're getting a lot of timeouts there too.

HEADRAT · 20 May 2009 at 19:24

I've got a senior tech coming out to have a look tomorrow.

malef!c · 20 May 2009 at 19:26

HEADRAT said:
I've got a senior tech coming out to have a look tomorrow.

"Say sonny, do you have a cable I can grab and rub a bit...hmmmmmmm"

HEADRAT · 21 May 2009 at 05:55

Currently getting 6.8Mbps from 50Mbps

HEADRAT · 21 May 2009 at 09:25

Can somebody on the 20Mbps service do a tracert for me to compare to mine:-

C:\Users\Jo>tracert ssl-eu.astraweb.com

Tracing route to ssl-eu.astraweb.com [193.202.122.141]
over a maximum of 30 hops:

1 11 ms 6 ms 8 ms 10.27.136.1
2 19 ms * * cmbg-cam-1b-ge814.network.virginmedia.net [80.1.202.253]
3 8 ms 7 ms 7 ms cmbg-t3core-1b-ge-017-0.network.virginmedia.net [195.182.182.85]
4 10 ms 9 ms 9 ms nth-bb-b-ge-410-0.network.virginmedia.net [62.253.188.197]
5 13 ms 13 ms 11 ms pop-bb-a-as3-0.network.virginmedia.net [213.105.172.14]
6 19 ms 20 ms 19 ms amst-ic-1-as0-0.network.virginmedia.net [213.105.175.6]
7 27 ms 22 ms 18 ms xe-5-2-0.sara-xs1-asd.com.sara.nl [195.69.144.252]
8 * 22 ms 21 ms stech-router.customer.com.sara.nl [85.90.65.10]
9 25 ms 21 ms 23 ms unknown.ams.astraweb.com [193.202.122.141]

apatia77 · 21 May 2009 at 09:50

HEADRAT said:
Currently getting 6.8Mbps from 50Mbps

Try http://www.cableforum.co.uk/board/, you will get more help over there that here.

DanMc07 · 21 May 2009 at 10:07

I like the way they're shafting the customers they have had for the long run.

We've been with them since the Blueyonder days. Having just looked on their website I've seen the following:

£5 a month for the first 3 months.
£14 a month after that
The above deal is for the upto 10mb service & the unlimited talk weekends package.

Yet I think I'm paying £18p/m + line rental for 2mb internet. What a joke. :mad:

Way to go VM. Bravo. This is making me think twice about staying with them now.