Virgin Media Discussion Thread

Yup got my post in the door confirming that I have been a loyal customer and will recieve an upgrade on my 50 meg to 100 meg. Not too sure if this is gonna make too much of a difference really.
 
Very odd how they are bumping me to 120 Mb (currently on 50Mb).

Are they going to increase my package price?

I would be more than happy with the 100Mb as it's the same price I pay now, but I wouldn't want an increase to 120Mb if I have to pay more. The letter isn't too clear.
 
The way I see it is both 50 and 100mb people move to 120 with both paying the 50mb price. Some 50mb will first move to 100mb and then later to 120mb. No one pays more, 100mb people pay less.
 
anticonscience said:
Very odd how they are bumping me to 120 Mb (currently on 50Mb).

Are they going to increase my package price?

I would be more than happy with the 100Mb as it's the same price I pay now, but I wouldn't want an increase to 120Mb if I have to pay more. The letter isn't too clear.
Click to expand...

You won't pay any more than you do now. If there is any price increases, then they will be the usual +/-£0.50-£1.50 you see each year, not only from Virgin, but Sky etc.
 
According to ZDNET, VM are going to raise prices on average by £2.68 per month

This is coming in after the speed increase.

They're probably thinking that customers will be like "awesome free speed increase" and will be more likely to accept the price increase.

They keep banging on about the downstream, but upstream important. Is that staying at a measly 5Mbps?
 
I just had 30mb installed. the engineer even said it may go off in the next couple of weeks just 1 night so that it goes upto 60mb free of charge.

awesome.
 
welshboy said:
I just had 30mb installed. the engineer even said it may go off in the next couple of weeks just 1 night so that it goes upto 60mb free of charge.

awesome.
Click to expand...

Nice, not had a single letter or notification of the upgrade yet.. despite the website saying I'm going to be done by March/April.

Does the website say March/April for you too?
 
englishpremier said:
According to ZDNET, VM are going to raise prices on average by £2.68 per month

This is coming in after the speed increase.

They're probably thinking that customers will be like "awesome free speed increase" and will be more likely to accept the price increase.

They keep banging on about the downstream, but upstream important. Is that staying at a measly 5Mbps?
Click to expand...

No... it's 10% of downstream... 100 = 10mbit upload, 120 = 12mbit upload
 
Think my internet is broken?

WHFdR.jpg


1756122599.png


That's 50mb.
 
What is your upstream power level?

Mine is 45.8 dBmV

And downstream is between 13.4 and 14 for all 4 bonding channels.
 
Hmm seems about right. Your area may be over utilised then?

My power levels are higher because of the cable. In Winter it cools down decreasing resistance so levels will be higher. I hard wired a longer approved coax from the VM box outside to the modem/hub.

Yours look AOK!
 
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