Virgin Media Discussion Thread

I'll say this again - I don't know why people put up with VM. Fine you get a good rate but I'd rather pay more and get a much better service. BT Fibre / Sky / Plusnet consistently low pings, stable, fast and hasn't let me down once [never gone offline or needed a reboot] in 1 year.
 
The BT network and Virgin have a monopoly on broadband. Most people roll with Virgin because real competition is non existent or non viable. BT's fibre roll-out is running at a glacial pace and the ADSL alternative in many areas is too slow to satisfy the needs of the people that post here.
 
Few quick questions guys.

Is there an easy tool to find out exactly (or a good guess) how fast the "up to 120mbs" service will be? Is there a minimum speed the service is guaranteed to run at?

Saw on some random comparison website that apparently it will be around 100mb, hell of a lot better than my 26 now.


How bad is the traffic shaping on VM? I read the policy about it, but in my experience what is written down is a whole lot different than the reality.
 
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jonjay said:
I'll say this again - I don't know why people put up with VM. Fine you get a good rate but I'd rather pay more and get a much better service. BT Fibre / Sky / Plusnet consistently low pings, stable, fast and hasn't let me down once [never gone offline or needed a reboot] in 1 year.
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the reason why some people put up with VM is because there's no other fibre service in they area.
 
Can any kind Virgin bb customer help me out, would perhaps take 5 minutes to do.

I wish to use mulvad vpn service, but I hear virgin throttle to 10meg from some vpn providers...

Could someone on 60 or 120meg, run a mulvad trial vpn test here:

https://mullvad.net/en/get-started/

and then try speedtest website after 1am (I think that's unlimited/unrestricted time) and see if it hits full speeds ie 100meg ?
 
Slow shared VPNs are more likely to be caused by poor routing and overloaded VPN gateways than throttling - especially as most of them run over protocols that aren't shaped.

I've set up bespoke servers using OpenVPN myself, VM doesn't touch them.
 
jonjay said:
I'll say this again - I don't know why people put up with VM. Fine you get a good rate but I'd rather pay more and get a much better service. BT Fibre / Sky / Plusnet consistently low pings, stable, fast and hasn't let me down once [never gone offline or needed a reboot] in 1 year.
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I'd happily shift over to BT fibre if it were available in my area, even if it meant a download speed decrease.

Seeing some of the upload speeds some people have on BT fibre, I'm rather jealous - I'm increasing my VM package to the 120mb package just so that I can have 6mbps upload - the 3mbps upload on my current 60mb package is pitiful!
 
Confused said:
I'd happily shift over to BT fibre if it were available in my area, even if it meant a download speed decrease.

Seeing some of the upload speeds some people have on BT fibre, I'm rather jealous - I'm increasing my VM package to the 120mb package just so that I can have 6mbps upload - the 3mbps upload on my current 60mb package is pitiful!
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Exactly the position I'm in. You will get 12Mb upload though, not 6Mb. I got a free trial for one month and I was getting 11Mb up. But they wouldn't do me a deal, so I dropped back to 60+3. I'd be happy with 60+6, why they won't give that I don't know. It was originally 30+3 and they doubled the download but not the upload. I think new customers get 60+6

I can switch to BT fibre, but I'm wanting to get rid of my telephone line, which you can do with Virgin, so Virgin will end up cheaper than anything BT can do, because with BT you need the phone line of course....
 
Confused said:
I'd happily shift over to BT fibre if it were available in my area, even if it meant a download speed decrease.

Seeing some of the upload speeds some people have on BT fibre, I'm rather jealous - I'm increasing my VM package to the 120mb package just so that I can have 6mbps upload - the 3mbps upload on my current 60mb package is pitiful!
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on the 120Mb package you will get around 11.44Mb upload, but going by windows network monitor and speedtest.net and thinkbroadband speedtest, most of the time I hit higher than that, tbh don't know how because the config is set at 12000000bps = 11.44Mb/s

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This happened again, I'm really starting to think, I'm getting DDoS'ed.

Exactly! 20:45 till 21:06 ... :mad:


Edit

Maybe I'll get some help on the VM forum, but forgot my password :p
 
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I've seen people wrting something about 154mb package or is it an upgrade?
I would love to have that upload, at home...
 
150Mbit download is what everyone on 100Mb (120 for those upgraded already) will be on once the full rollout is complete. The upload will be 18.75Mbit in perfect conditions.
 
Go to the doublespeed website and put your postcode in, you will then be asked to log in to see your tailored speed upgrade.

Edit*
Ah upload, if your download increases your upload will too. Just divide by 8.
 
jonjay said:
I'll say this again - I don't know why people put up with VM. Fine you get a good rate but I'd rather pay more and get a much better service. BT Fibre / Sky / Plusnet consistently low pings, stable, fast and hasn't let me down once [never gone offline or needed a reboot] in 1 year.
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VM is fine, not had a problem for a year on 60meg, and its always hit above that on speedtests.

The only thing that can be a bit of a pain is the superhub for some.
 
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