Virgin Media Discussion Thread

VM are still quite some way off finishing the last round of upgrades, so I'd think it will still be a while before we see anything on the next round. My area is still showing September 2015 for the 152 upgrades after being delayed by a year!

I still get slower speeds on Virgin today than 7 years ago when I moved into this property, so sending us a 300Mbps config files would be a fairly pointless exercise since VM's backend can't cope.
 
I was getting 200 meg past few days, and am on 100meg package :)

worst blurry image ever:

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VM are still quite some way off finishing the last round of upgrades, so I'd think it will still be a while before we see anything on the next round. My area is still showing September 2015 for the 152 upgrades after being delayed by a year!

I still get slower speeds on Virgin today than 7 years ago when I moved into this property, so sending us a 300Mbps config files would be a fairly pointless exercise since VM's backend can't cope.

Some areas not being ready won't stop them from rolling it out. It's meant to be coming in the third quarter of this year.
 
Anyone having problems with constant loss of internet connection with virgin media? Like every 15 minutes or so. Been happening over the past few days....
 
Some areas not being ready won't stop them from rolling it out. It's meant to be coming in the third quarter of this year.

You're absolutely right, It won't stop them at all which is why most the areas are in the state they are right now. Pushing upgrades when areas aren't ready for them has been VM policy for at least the last 5 years.

Unfortunately for us customers it's far better for VM to be able to push a high headline rates and refund the few of us that bother to push them on poor service issues than it is for them to buy new CMTS nodes.

Anyone having problems with constant loss of internet connection with virgin media? Like every 15 minutes or so. Been happening over the past few days....

Nope. Has you modem stayed online when you services drops out or does it actually disconnect?
 
Anyone having problems with constant loss of internet connection with virgin media? Like every 15 minutes or so. Been happening over the past few days....

I had it every day for about 3 weeks last month. I've paid like a fiver for my connection since January.

If would start happening after about 8pm and last until 1-2am at the worst.

Ring them up and moan about it, I'd always go straight to retentions. They had a guy out who replaced the modem with the latest model. It didn't fix it, but my previous modem was flaky anyway.

They eventually fixed the issue after it got reported as an area fault.
 
Does anyone lIvestream to twitch with Virgin?

How does it deal with this sort of thing?

I stream daily and it's fine, so long as you've got the bandwidth to stream at the quality your attempting.

Twitch limits uploads to 3500kb/s which is ~3.5mb which should be fine on almost all tiers on VM these days. The problem you'll have is that as you increase your upload, you download will be crippled and latency can increase.

I've had no problem on on mine, quality is more down what i'm attempting to push over to Twitch.
 
Cheers

I normally stream at between 2800-3200

Looking at the 100mb package I think ish - its nott he DL its the upload I'm worried about
 
Depends on how long you want to stream for. If it's only short streams you'll be OK, but if you want to stream for a few hours at a time, in the evenings or at weekends you'll need the 152 package. On the 100 package at 3Mbps you'll breach the upload limits within an hour.
 
You'll really want the 152 package then if you want to stream at that quality. You can go lower if you don't mind dropping the bitrates down though. Based on the limits seen here: http://my.virginmedia.com/traffic-management/traffic-management-policy-thresholds.html I'd say the safe stream limits would be:

L50 - 1300Kbps

XL100 - 1600Kbps

XXL152 - 3100Kbps

All those values should you give you headroom to avoid hitting the STM, but will take you pretty close. You'll note that the XXL152 package has a big increase in what you can do, this is because twitch streamers kicked up a massive fuss at VM when they rolled out this new traffic management a few years back because the limits on the then 120 package were much lower than that. VM's concession to streamers was a big increase in upload allowance, but only on the top tier product.
 
Depends on how long you want to stream for. If it's only short streams you'll be OK, but if you want to stream for a few hours at a time, in the evenings or at weekends you'll need the 152 package. On the 100 package at 3Mbps you'll breach the upload limits within an hour.

Do people still get traffic shaped on Virgin, I have the 152mb service and haven't had any limits applied for months and I regularly go over the upload and download limits?
 
Had virgin round last week the guy who came seem to know his stuff and told me VM looking to double everyone's upload speed very soon for free.
 
I'll believe it when I see it with my own eyes :p

24Mbit up vs 152Mbit down is still rather measly.
 
I'll believe it when I see it with my own eyes :p

24Mbit up vs 152Mbit down is still rather measly.

There's a download doubling coming later this year so it will more likely be something like 300/24, 200/12, 100/6 once it's done.
 
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