I'm very impessed with the Superhub 2. I had it in modem mode, simply because the Superhub 1 was and of course there was a dedicated modem before that. I got the SH2 when I got the 152Mb upgrade, and I was just lazy and put it in modem mode. After a while I took away my old dedicated router, and utilised the SH2 by itself. And I was pleasantly surprised - strong fast wireless signal throughout the house, and 100% stable. Well good enough !!! The only thing I couldn't do was set Google DNS servers in it so I'm back to using Virgin's ones. But that isn't a big deal.
Virgin Media Discussion Thread
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Soldato
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I have never got my full 100mb over wireless more like 40 to 60mb.
I get a rock solid 106mb via wired when I do speed tests.
I never thought it was possible over WiFi at all?
Best Wireless result I have had on my iPad is 95mb, on my laptop I have achieved the full 150mb my connection allows, but then I have two AC wireless routers in my house (one up and one down) so my laptop always get a full 300mb N connection and my iPad and Z3C get AC connections (phone connects at 400something mb).
You're right guys. Got this result a few minutes ago with ethernet, so definitely working.
Certainly not getting it wireless though, only up to 60Mb/s. Considering I use wireless all the time now, I won't pay for the upgrade in a year from now. But at the moment it's costing me nothing extra.
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Soldato
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Anyone else been geetting crappy speeds lately?..i usually get a good 86mbps during peak hours and in the early hours i could hit 150+ mbps no problem.
Past 3 or 4 days though regardless of time id be lucky to hit 25mbps...yet my upload nearly always goes to what i should be getting 12mbps.
Past 3 or 4 days though regardless of time id be lucky to hit 25mbps...yet my upload nearly always goes to what i should be getting 12mbps.
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my speed doesn't change at all, always a constant 108Mb
Soldato
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Just taken a look on their forums,So many frustrated people complaining on there about their customer service and not getting the speeds they're paying for.
Just taken a look on their forums,So many frustrated people complaining on there about their customer service and not getting the speeds they're paying for.
A very tiny minority for sure, but that is no excuse for a poor service and/or customer service.
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Certainly worth the £20 upgrade to the ac router(assuming you have ac devices the other end).
This is wireless, not the "top" setting either, though the router falls over when its set to the top speed.
This is wireless, not the "top" setting either, though the router falls over when its set to the top speed.
Just taken a look on their forums,So many frustrated people complaining on there about their customer service and not getting the speeds they're paying for.
To be fair, people aren't likely to be going on a help and support forum to sing VM's praise. There's no doubt that some areas are over subscribed but I would think that there is probably many that aren't. That obviously doesn't help people that are having problems and they have every right to complain. I'm on the 50Mb and get that all the time. Having said that, my downstream SNR is out of spec on some of the channels at the moment but an engineer is being booked to sort it out.
My Dad who lives about 6 miles away and goes via a different node gets 152 all the time, peak and off peak. That is why it is so frustrating because I know it can be achievable but VM just take their sweet time. I think utilisation fixes are generally 12-18 months?
I really struggling with my Virgin Media fibre connection. Currently pings to www.bbc.co.uk or 8.8.8.8 are averaging at about 600ms. Speedtest is showing about 2Mb download and upload.
I'm presuming we have massive congestion issues in the area as it always calms down later in the evening.
Online gaming is impossible
I'm presuming we have massive congestion issues in the area as it always calms down later in the evening.
Online gaming is impossible
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Depends on how bad it is and what work they need to do, but if you need a reseg then generally you want to plan for a year or so as the dates often get pushed back.
My ticket which has been booked for two resegs, one upstream (Completed) and one downstream (Estimated fix - June 2015) was first reported in December 2013, and opened in March 2014, so pretty much bang on the 12-18 months time frame - assuming they actually fix it in June of course!
I really struggling with my Virgin Media fibre connection. Currently pings to www.bbc.co.uk or 8.8.8.8 are averaging at about 600ms. Speedtest is showing about 2Mb download and upload.
I'm presuming we have massive congestion issues in the area as it always calms down later in the evening.
Online gaming is impossible
You might have another fault maybe compound with congestion. If your ping was 600ms due to congestion then I'd expect speeds slower than 2Mbps to be honest. The only way this could happen is if you are maxing your own connection out (uploading while your upload speeds are compromised). Are your modem stats healthy?
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