Water spillage - please help

Sound like it unfortunately was not the circuit board at the front of the PC that does power/reset/usb/hdd activity stuff. It sounds like the PSU probably does work on the basis that it powers fans up during your test. Whilst it could still have a fault, let's assume it does work for now. The next step really is to try to eliminate what else could have broken. You can either work backwards by starting to take more and more stuff OUT of the case (i.e. Disconnect components) or you can work up from the bare minimum. Easiest for you would be backwards since you are new to this kind of thing. So on the basis you could do the below:

1: Take the graphics card out. Check youtube for how to do it but there will be a little tab again that you have to flick to get it to come out of the slot. You will also have to undo a screw holding it in near backplate. Once removed, you can plug whatever lead you had going to your monitor, directly into the actual motherboard VGA/DVI/HDMI ports which your motherboard does seem to have. This would eliminate the graphics card. You can still leave all of the cables unplugged that connect from the front switch/usb port area to the motherboard. Then again, use the screw driver to bridge the connections to attempt to start it.

2: As above but unplug/remove any drives like nvme drive, sata drives

3: As above but unplug all fans except the one above the CPU that is black and says AMD on it.

4: Try booting with just one single RAM module in the motherboard. Sometimes this requires a specific slot for it to work so you can try both.


Remember the PSU needs to be on in case you have pressed the switch on it to off during your testing.

If after all of the above you still see no life or lights or action, the next thing would be to remove the entire motherboard from the case in case there is water underneath it or a screw/bolt on the case is creating a short against the board or something like that.

If after that it still doesn't work, it's most likely the actual motherboard got broken.
 
Excellent advice from @jaybee.

One thing to remember about the "wire test" on the PSU is that it is only showing that the PSU can provide enough power to spin the fans. One of the tests during boot up is for the motherboard to test that the PSU is providing sufficient voltage by checking the voltage on one of the wires in the power connector that goes to the motherboard. The PSU tester you ordered will show if the PSU is providing a properly good voltage.
 
Excellent advice from @jaybee.

One thing to remember about the "wire test" on the PSU is that it is only showing that the PSU can provide enough power to spin the fans. One of the tests during boot up is for the motherboard to test that the PSU is providing sufficient voltage by checking the voltage on one of the wires in the power connector that goes to the motherboard. The PSU tester you ordered will show if the PSU is providing a properly good voltage.
Sound like it unfortunately was not the circuit board at the front of the PC that does power/reset/usb/hdd activity stuff. It sounds like the PSU probably does work on the basis that it powers fans up during your test. Whilst it could still have a fault, let's assume it does work for now. The next step really is to try to eliminate what else could have broken. You can either work backwards by starting to take more and more stuff OUT of the case (i.e. Disconnect components) or you can work up from the bare minimum. Easiest for you would be backwards since you are new to this kind of thing. So on the basis you could do the below:

1: Take the graphics card out. Check youtube for how to do it but there will be a little tab again that you have to flick to get it to come out of the slot. You will also have to undo a screw holding it in near backplate. Once removed, you can plug whatever lead you had going to your monitor, directly into the actual motherboard VGA/DVI/HDMI ports which your motherboard does seem to have. This would eliminate the graphics card. You can still leave all of the cables unplugged that connect from the front switch/usb port area to the motherboard. Then again, use the screw driver to bridge the connections to attempt to start it.

2: As above but unplug/remove any drives like nvme drive, sata drives

3: As above but unplug all fans except the one above the CPU that is black and says AMD on it.

4: Try booting with just one single RAM module in the motherboard. Sometimes this requires a specific slot for it to work so you can try both.


Remember the PSU needs to be on in case you have pressed the switch on it to off during your testing.

If after all of the above you still see no life or lights or action, the next thing would be to remove the entire motherboard from the case in case there is water underneath it or a screw/bolt on the case is creating a short against the board or something like that.

If after that it still doesn't work, it's most likely the actual motherboard got broken.
Thank you so much.
Unfortunately nothing worked so I have ordered a new motherboard which fingers crossed should be arriving today.
I actually found a PSU I had in the loft so I didn't order the tester in the end.

I will update once I know more (or have more questions)
But really appreciate everyone's advice, thank you so much
 
My husband has put the cpu on the new board, ram on the new board, fitted new thermal paste and the cooler.
Tested all of the pin outs for all of their correct voltages on the PSU with a voltmeter.
Now about to bench test this before the new case arrives.....

Ok, all plugged in and nothing happens when screwdriver is touching the pins :(

So could it be the CPU?

Is it ok to plug in the old CPU (ryzen 3350G pro) from their old system that we know works? Is that ok to try with this new motherboard etc?
 
My husband has put the cpu on the new board, ram on the new board, fitted new thermal paste and the cooler.
Tested all of the pin outs for all of their correct voltages on the PSU with a voltmeter.
Now about to bench test this before the new case arrives.....

Ok, all plugged in and nothing happens when screwdriver is touching the pins :(

So could it be the CPU?

Is it ok to plug in the old CPU (ryzen 3350G pro) from their old system that we know works? Is that ok to try with this new motherboard etc?
It won't do any harm trying the 3350 but depends if its supported (bios), which motherboard did you get ?

All power cables plugged in the 24 pin and 8 pin
 
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It won't do any harm trying the 3350 but depends if its supported (bios), which motherboard did you get ?

All power cables plugged in the 24 pin and 8 pin
Yes all cables plugged in and the graphics card is plugged in too as I read that the amd ryzen processer won't boot up without the GPU.

This is the motherboard I got:
Gigabyte A520M S2H
 
Yes all cables plugged in and the graphics card is plugged in too as I read that the amd ryzen processer won't boot up without the GPU.

This is the motherboard I got:
Gigabyte A520M S2H
I cant see the 3350g supported on the list but try it anyway, it may be a case of the motherboard needing a bios update for the 5600 to work.



Did you have another computer that has a ryzen motherboard if I'm remembering correctly.
 
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Yes we have two identical computers. (Good memory)
Whys that (I really really don't want to take any of that apart) :(
It's an option to try parts but try the 3350g, I just checked and that motherboard has a little black button on the back q flash plus button you can update the bios without the need for another cpu.

Refer to the manual .
 
It's an option to try parts but try the 3350g, I just checked and that motherboard has a little black button on the back q flash plus button you can update the bios without the need for another cpu.

Refer to the manual .
the board is revision 1.2 (amy PMed me earlier)...would support the 5600 out of the box

iirc,
1.0 comes with f2
1.1 comes with f10
1.2 comes with f14
 
the board is revision 1.2 (amy PMed me earlier)...would support the 5600 out of the box

iirc,
1.0 comes with f2
1.1 comes with f10
1.2 comes with f14
So we need to work out whether the CPU is caput?
Would this motherboard support the 3350g?

Would the SSD be causing any issues? (The one that goes on the motherboard) as I fitted this when bench testing
 
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just to double check, does any of the fans spin when you short the power pins?
if the fans stay dead and literally dead kaput no power then unlikely to be a bios issue
the fans should still spin even if there is an incompatible cpu
 
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