Weird artifacts with 7900xtx

[No_LiMiT]

Hi,

I've had this PC for half a year, barely had any time to spend on it, unfortunately, but hey I bought my dream PC.
I noticed these graphical issues along the way but always thought oh it must be the game (I mostly played short indies) or drivers, but recently I started noticing it in every game and it's a problem.
I'm not sure if these count as artifacts but I'll post videos I took on my phone, I also noticed them on Discord and sometimes Firefox.

First, let me tell you what I tried:

Different monitors, different cables, different resolutions, refresh rates, graphical settings, and different drivers, I installed a new Windows copy on my 2nd SSD and booted the PC there, just installed the newest driver and 2 games and the same thing. I ran OCCT, and all sorts of stress tests and benchmarks, but only occt 3d advanced gave me 24 errors in 1h test though but no artifacts anywhere.
What did make the artifacts disappear was running everything off my integrated GPU.... so my guess is it's something with GPU.
The thing is, I will return it and I'm afraid they'll just run the same tests and say nope it's fine, but I still can't play properly, like in Twin Mirror it was so bad and it froze my PC even.

Any ideas on what else I can try to make it come out or for the repair place to replace it with a new one 100%?

here are the vids:
https://imgur.com/a/37QU4wB

Bear in mind Warframe is shiny, but if you focus right to the right of the silos you'll see a white dot, sure it's just one there but in another game, I played whenever I entered the menu background that blurs originally would look like 16 bit through that blur and I know it would be going to these blocks. There are also a few other spots in that one Warframe vid but I'm just i guess trained to catch that now.
In tunnel one, you can see the white one pops up straight away to the left in the dark part and then more randomly later on... I don't have a lot of games installed atm but think this is enough.

Oh and my full spec is:
CPU:AMD Ryzen 7 7800X3D
MOBO:ASUS ROG STRIX X670E-F
Memory: Kingston DIMM DDR5 32GB 6000MT/s Fury beast
GPU: XFX AMD Video Card RX-7900XTX
Speedster MERC310 BLACK 24GB GDDR
SSD Kingston 2TB M.2 NVMe SFYRD/2000G SSD FURY
Renegade as main
SSD Samsung 980 PRO 2TB as secondary
WD 10TB purple for media storage
Monitor: Samsung Odyssey G7 27"
K+M: Logitech G502X and SteelSeries Apex 7

 

[Doco]

Just a quick, and probably silly question, but you don't have any sort of overclock enabled on the gpu? Either on Core or ram that could be causing the issue?

Personally I'd probably go down the route of replacement but other options if you want to try - under clock the card? Or add a small voltage bump to see if that stabilises it somewhat

 

[No_LiMiT]

Nothing really, I haven't even fully setup the pc to my liking let alone overclock it :/ I'll be taking it in on Monday, just wanted to see if there was anything else to try before then. I'll see about testing that too, like none of these games really use that much performance so it's not an issue of that, idk it's just weird. Happens in damn firefox too but so quickly I don't have time to sometimes notice or take a photo.

 

[eeii]

I think your card has a problem would be tempted to install furmark and see if it’s really bad with that. Don’t run for more than 10 mins.

 

[SkeeterUK]

Ive had rainbow lights in x4 foundations, was a game issue with latest drivers at the time. Went away after few drivers and game patches. Could try ddu and older driver maybe tho not read all ur post so u might have done that already.

 

[No_LiMiT]

I think your card has a problem would be tempted to install furmark and see if it’s really bad with that. Don’t run for more than 10 mins.

I did, and it ran fine. I ran it again now at full screen, my max resolution and 8xaa and didn't go above 66c and no artifacts qq

Ive had rainbow lights in x4 foundations, was a game issue with latest drivers at the time. Went away after few drivers and game patches. Could try ddu and older driver maybe tho not read all ur post so u might have done that already.

Did variations of this previously but right now ddu-ed current stuff, installed a bit older driver only, all while not online, ran the games, still the same

 

[Tetras]

If you suspect a faulty card, I'd try underclocking the graphics core and the memory.

 

[Freddie1980]

I did, and it ran fine. I ran it again now at full screen, my max resolution and 8xaa and didn't go above 66c and no artifacts qq

Did variations of this previously but right now ddu-ed current stuff, installed a bit older driver only, all while not online, ran the games, still the same

Just to rule out other factors try running the same game off you CPU's graphics chip.

 

[No_LiMiT]

^ i did, that's why I'm sure it's GPU, from first post "What did make the artifacts disappear was running everything off my integrated GPU.... so my guess is it's something with GPU." brb unbderclocking

 

[SkeeterUK]

sry if been done already but just few things. Do you use a pci-e riser cable, might be that but probs not, is ur gpu pci-e cables chained i.e 1 cable with 2 or more ends on used on card or dedicated cables one end each, if modular psu maybe dodgy cable, do them cards use them new 12pin power cables if so does it use one of them dodgy ones u hear about. Tried reseating or diff pci-e slot even if 8x one?

Btw how was the temps when running the games etc, could u check gpuz or somit and check max temps and hotspots after a short session of a min or two?

Btw the gpu isnt sagging is it due to weight and maybe needing a support bracket of sorts?
Btw what psu do you have as you missed it in ur spec list.

 

[No_LiMiT]

Underlocked, same, no riser, and as for cables, pretty sure it's modular but I really cba to **** with that right now it's very well put together and would be a pain to take apart and undo some of the nice cablework xD

I haven't been tracking temps, I do look at them but it's doing pretty good on that front. No sag, none that I can feel, think the case has some extra strength thingy in the middle.

PSU is NZXT C1200 Gold 1200W. I know it's an overkill but I was initially going for 4090, but with all the issues it has (availability, price, burning of that thingy now) I went for a middle ground and then next gen, or one after, go all out.

 

[No_LiMiT]

Here's gif of it appearing even in discord.
In this situation I had game in background, where it also appears, but in discord it appeared on various places (got longer vids) and even without game in bg.

I had it at repair shop, they said its fine, tested, all good. I went there ran game and it appeared lol. Then it refused to appear anymore but at least they saw it one time. Offered to send to distributor in country but i didnt want to be too long without gpu and wanted to gather more proof because im pretty sure those guys would say its fine as well.

Now im bringing my old 1070 nvidia and gonna test with it in the system, if it all works fine just like with integrated card im gonna insist on new one and get lawyer if needed involved.
Also gonna try switching psu cables first but doubt its that.
Its really weird though, all the stress tests passed with flying colors, no artifacts or anything anywhere except in games at specific times or locations.
Like in kingdom come it just appears in cutscenes(ingame ones not video) and on black bars on top and bottom....

In the shop they ran furmark for 10 min at rage mode(overclocked) and it was super stable, temp fine...

 

[eeii]

Problem is it could be vram related and a lot of the stress tests dont use much vram. I would run a canned benchmark from a game to see if its repeatable.

 

[No_LiMiT]

None of the tests showed much, downloading games with benchmarks now, tomb raider didnt show anything, I tried everything I could think of, it just happens in various games and various times and it's hard to reproduce except in 2 cases I found and even then its not always.

If i RMA it they'll return it as it passes all the benchmarks and stress tests without issues... i even tried old gpu and it works fine just like integrated, no issues. I'll just keep testing games I guess and see where I can reproduce it so I can point it out to them at the store because now one of the games is mmo and in other it just shows in menu. And I wanna be 100% sure because when I send it I'll be out of gpu for a while.

 

[wookiee87]

In your first video i did see the pink box that flashed pretty quick, i would say thats meomory related issue with the gpu, if it was faling you would see that kind of behavoir in all games you would load up, if you can only replicate the problem in 2 games it could be something else at play.

Bit of a long shot but if system ram isnt quite stable that can have the same effect in games though normally you would get a hard crash and freezing, i would disable expo and run at 4800mhz and re-test, if the same thing happens in games then i would look back at the gpu.

Make sure you have seprate pci cables going to the card, pig tale style cables are a no no with high end cards.

 

[No_LiMiT]

Here's an update with everything I've tried before and recently, in no particular order. If anyone has any idea what else to try let me know. I plan to keep trying new games until I find enough where it happens consistently and then I can send it back because all the stress and benchmarks are fine.

Tried integrated GPU and older GPU card I have (nvidia 1070) no artifacts
Tried HDMI 2.1 from PS5
Tried two different dpi cables and 2 HDMI cables
Tried 3 different monitors(or well 2 plus tv)
Installed fresh win11 without anything and tried there
Freshly installed various drivers
Underclocked
Overclocked
Tried all the stress tests and benchmarks I could find
I even recorded in-game footage and it shows these artifacts in the video
Tried different resolutions in-game and in Windows settings
Tried different refresh rates
Fixed card sagging
Expo (for RAM) is disabled in bios
I don't have another PCIe port to test, or I do but gpu can't fit there
Removed drivers through DDU between testings
No remaining PCIE cables from the PSU but no place to plug it in in PSU even if I had it
I switched cables around a bit inside between things
It might have worked in the end when I tried running it without any drivers but the game was so choppy and lagging I couldn't test more times and CPU was maxing so maybe it was running off it.
Installed the driver only from March 2023, for a moment I thought it worked but after a restart same old, not to say the restart made it worse it's just that it's not consistent.
I reinstalled the newest drivers
Overlock and underclock didn't help from either afterburner or amd software, same with some gaming profile t hat does things.
Can't run memory clock under 2500

As for the games, I haven't really been playing much but I did notice it originally in Honkai Star Rail, which is a mobile game and I thought oh it's flashy and unpolished maybe it's just the game and it wasn't much and at random places.
Later, ESO - older mmo it would show up a lot and in all different colours and places.
Wanted to play two mirror but noticed it right away in the menu, noticed it in the game too but it's a bit more discreet there.
Started playing kingdom come deliverence and it only shows in certain cutscenees and just in a black spot above the cutscene though I think it went down a few times as well.
I noticed it in discord as well but this might just be down to hardware acceleration there.
Warframe I just ran once to test and I could see it popping up here and there when paying attention to it.

Oh and this is how the card is powered, it's not dusty or dirty the camera just went into night mode and messed up the colors.

https://i.imgur.com/i5vaq1t.mp4

https://streamable.com/jpb5ya - mostly purple here
https://streamable.com/aqmsdd - here it's running on old GPU (nvidia 1070) and it's fine, also the pet went through pole so it's clipping not artifacting haha
https://streamable.com/wkqbar - here I was recording it around discord but saw it behind in game too (honkai)
https://streamable.com/ct1qmz - cutscene from kingdom come, mostly on top and top left but it goes down too
https://streamable.com/93ox03 - ^
https://streamable.com/yw2bfn - it showing in eso
https://streamable.com/s2lsi8 - ^ same

 

[wookiee87]

Here's an update with everything I've tried before and recently, in no particular order. If anyone has any idea what else to try let me know. I plan to keep trying new games until I find enough where it happens consistently and then I can send it back because all the stress and benchmarks are fine.

Tried integrated GPU and older GPU card I have (nvidia 1070) no artifacts
Tried HDMI 2.1 from PS5
Tried two different dpi cables and 2 HDMI cables
Tried 3 different monitors(or well 2 plus tv)
Installed fresh win11 without anything and tried there
Freshly installed various drivers
Underclocked
Overclocked
Tried all the stress tests and benchmarks I could find
I even recorded in-game footage and it shows these artifacts in the video
Tried different resolutions in-game and in Windows settings
Tried different refresh rates
Fixed card sagging
Expo (for RAM) is disabled in bios
I don't have another PCIe port to test, or I do but gpu can't fit there
Removed drivers through DDU between testings
No remaining PCIE cables from the PSU but no place to plug it in in PSU even if I had it
I switched cables around a bit inside between things
It might have worked in the end when I tried running it without any drivers but the game was so choppy and lagging I couldn't test more times and CPU was maxing so maybe it was running off it.
Installed the driver only from March 2023, for a moment I thought it worked but after a restart same old, not to say the restart made it worse it's just that it's not consistent.
I reinstalled the newest drivers
Overlock and underclock didn't help from either afterburner or amd software, same with some gaming profile t hat does things.
Can't run memory clock under 2500

As for the games, I haven't really been playing much but I did notice it originally in Honkai Star Rail, which is a mobile game and I thought oh it's flashy and unpolished maybe it's just the game and it wasn't much and at random places.
Later, ESO - older mmo it would show up a lot and in all different colours and places.
Wanted to play two mirror but noticed it right away in the menu, noticed it in the game too but it's a bit more discreet there.
Started playing kingdom come deliverence and it only shows in certain cutscenees and just in a black spot above the cutscene though I think it went down a few times as well.
I noticed it in discord as well but this might just be down to hardware acceleration there.
Warframe I just ran once to test and I could see it popping up here and there when paying attention to it.

Oh and this is how the card is powered, it's not dusty or dirty the camera just went into night mode and messed up the colors.

https://i.imgur.com/i5vaq1t.mp4

https://streamable.com/jpb5ya - mostly purple here
https://streamable.com/aqmsdd - here it's running on old GPU (nvidia 1070) and it's fine, also the pet went through pole so it's clipping not artifacting haha
https://streamable.com/wkqbar - here I was recording it around discord but saw it behind in game too (honkai)
https://streamable.com/ct1qmz - cutscene from kingdom come, mostly on top and top left but it goes down too
https://streamable.com/93ox03 - ^
https://streamable.com/yw2bfn - it showing in eso
https://streamable.com/s2lsi8 - ^ samt

the picture of your gpu is a not really how you want to power the card, ideally there should be 3 seprate cables from the psu to the gpu, your using a pigtale cable to power the 3rd 8pin pcie plug, i would bet if you power limited your card you would be ok, but when it pulls more than 375w thats where the trouble starts.

check if you have a spare 8pin pcie cable and if you do install that and see what happens, just unplug that pigtale and plug a 3rd cable from the gpu to your psu and try again.

 

[No_LiMiT]

That's why I posted it, I wasn't sure. I can take pics but I really have no other place on psu or cables, the left one is single (not sure why it's double at the end) but yeah the 2nd one splits into 3rd as well. I'll try and rewire the whole thing, see where the other two cables are going and switch both of them with this one if I can, at least to try and see what will happen. It's pretty tight in there and cable management has been done well, gotta undo a large part of that now

 

[wookiee87]

from the picture you will have 2 cables running from the psu to the gpu but on the other end there will be 4 connectors, all modern gpu's require 2 or 3 plugs, pigtails were used on lower end gpu's that didnt require a lot of power, but when cards passed 250w mark its smart to use dedicated cables to your gpu, otherwise cables can heat up and power issues will arrise.

just checked your psu, with regard to cables you have the ability to run 3 cables to the gpu as long as you run 1 8 pin eps power to the cpu, a 7800x3d you have will run perfectly on 1 cable so you will have nothing to worry about. being a 1200w it should have the spare cables you need.

this is how i would run it

 

[No_LiMiT]

Thanks, I'll give it a try now, I know the top two are going somewhere to the top so I assume CPU, I'll try what you suggested now, or tomorrow when I have more time as it's getting late, fingers crossed!

Edit so i just unplugged everythig and the issue is the 2 cables at top bot say cpu and the other ones that were used for gpu are gpu. As for cables that I have left over heres the pic too

Do i need a new cable or an adapter? For the 12vhpwr one, thats the only thing that makes sense, not sure why its same on both ends. And if I get this cable or adapter, wont it provide enough juice or how would I connect then?