What happened to my thread?

Paolos · 26 Sep 2006 at 14:27

Erm? I had a thread here explaining that my memory didn't work and I'd like to swap it but couldn't ... OCUK were invited to comment, and now the thread has gone! :confused:

wizardmaxx · 26 Sep 2006 at 14:29

http://forums.overclockers.co.uk/showthread.php?t=17631103

This one?

PinkFloyd · 26 Sep 2006 at 14:30

I didn't see the particular thread you are reffering to. But I imagine it was breaking the rules. Read the faq, you will no doubt find the answer there

Paolos · 26 Sep 2006 at 14:36

I wasn't breaking the rules! Just discussing my rights as a consumer ... It's an issue that needs to be resolved. By the sound of it loads of people have brought the same motherboard and RAM combo as me:

MY-012-GS G.Skill 2GB DDR2 LA PC2-5400 (2x1GB) CAS4 Dual Channel Kit (F2-5400PHU2-2GBLA) (MY-012-GS)
£119.99 £119.99

MB-061-GI Gigabyte GA_965P_DS3 (Socket 775) PCI-Express DDR2 Motherboard (MB-061-GI)
£91.99 £91.99

... But it doesn't work! OCUK needs to at least inform people of this. I now have £125 worth of RAM I can't use!

County · 26 Sep 2006 at 14:39

I was thinking of the same thing.

I bet they deleted it! :mad:

All we want is an explanation to why it says compatiable when it clearly isnt.

This isnt too much to ask is it?

Cheers

wizardmaxx · 26 Sep 2006 at 14:39

All thats going to happen is this ones going to dissapear as well.

Zip · 26 Sep 2006 at 14:39

Shop talk = breaking rules

wesley · 26 Sep 2006 at 14:41

The forums are not to be used for the posting of existing order or returns (RMA) queries. These can often involve delicate issues such as failed credit card authorisation and are best dealt with privately. Your order can be tracked online here. You can view our Returns Policy here. You can use OcUK's new Webnote system to contact OcUK about order and return queries. Please be aware that posting complaints about OcUK or their staff, will result in your forums account being suspended. If you persistantly post complaints, then you will be banned.

County · 26 Sep 2006 at 14:44

Ok then!

Can we start a new thread asking....

"Why are the:

MY-012-GS G.Skill 2GB DDR2 LA PC2-5400 (2x1GB) CAS4 Dual Channel Kit (F2-5400PHU2-2GBLA) (MY-012-GS)
£119.99 £119.99

MB-061-GI Gigabyte GA_965P_DS3 (Socket 775) PCI-Express DDR2 Motherboard (MB-061-GI)
£91.99 £91.99

advertised as compatiable when they are not?"

Would this be ok?

Cheers

Paolos · 26 Sep 2006 at 14:45

The old one was deleted! I'm not complaining about OCUK, the issue must be addressed though, I'm sure everyone else feels the same.

LoadsaMoney · 26 Sep 2006 at 14:49

County said:
I was thinking of the same thing.

I bet they deleted it!

All we want is an explanation to why it says compatiable when it clearly isnt.

This isnt too much to ask is it?

Cheers

Have you tried going down your local Tesco and asking them why it says its compatible when it isnt, or maybe try your local police station, pop in and ask them, try your local bank as well.

Roughneck · 26 Sep 2006 at 14:51

Paolos said:
The old one was deleted! I'm not complaining about OCUK, the issue must be addressed though, I'm sure everyone else feels the same.

why dont you just phone tech support and ask them if you can swap the memory out for another brand.

I dont see a problem with that , and there pretty good guys

Paolos · 26 Sep 2006 at 14:53

Roughneck said:
why dont you just phone tech support and ask them if you can swap the memory out for another brand.

I dont see a problem with that , and there pretty good guys

I emailed them yesterday. Apparently I can't because it's been opened and 'used'

County · 26 Sep 2006 at 15:02

LoadsaMoney said:
Have you tried going down your local Tesco and asking them why it says its compatible when it isnt, or maybe try your local police station, pop in and ask them, try your local bank as well.

Oh is this you being sarcastic? Clever you are mate!

Ive always wondered how you get 16k posts on here!

Look,this guy had/has a problem and it has highlighted a problem (or whatever you want to call it). The problem is on the advertising for the above items they say they are compatible with each other when clearly they are not.

All i am asking is for OCUK to clarify the situation!

No bashing of OCUK has gone and no RMA talk has been talked of by myself.

Cheers

LoadsaMoney · 26 Sep 2006 at 15:24

DELETED i can't be arsed.

I don't work for OcUK so what do i care, so im sorry, i do not know why OcUK say its comaptible when it clearly isnt, have you tried asking them.

Thats me out only another 30k odd members left to go.

Zip · 26 Sep 2006 at 15:30

LoadsaMoney said:
Surely you must grasp it now that no one on here can tell you why OcUK say its compat, when it aint.

Gibbo can

pcknight · 26 Sep 2006 at 15:31

I think the guy wants to know if anyone else has had the same issues and just bringing it to everyones attention. Nothing wrong in that. I suppose OcUK should check to see if there are problems with the items not being compatable. No need to go slagging each other off.

LoadsaMoney · 26 Sep 2006 at 15:32

Yes but he doesnt browse the forums all day, hence why shop talk is not allowed.

wesley · 26 Sep 2006 at 15:34

LoadsaMoney said:
Yes but he doesnt browse the forums all day, hence why shop talk is not allowed.

quick edited

Paolos · 26 Sep 2006 at 15:35

It's not looking good for me! This is the latest reply:

Dear ,

We do not cover incompatibles sir and the G.Skill memory has been well known on the internet as not being compatible with the Core DUO CPU's

Regards,

It's well known on the internet apparently!