What watch do you wear?

Had to file a claim with PayPal against Barton Bands. Seems totally weird how they have still not responded to my support ticket or email about them sending me the wrong buckle. PayPal have given them until march 4th to respond before they step in. I doubt they will respond there either so will get my money back.

Such a shame that they've suddenly gone this route.

I would say avoid their straps from now on but my experience may be a one off too I guess, doesn't explain or excuse any reason why they ignore support requests however.
 
Had to file a claim with PayPal against Barton Bands. Seems totally weird how they have still not responded to my support ticket or email about them sending me the wrong buckle. PayPal have given them until march 4th to respond before they step in. I doubt they will respond there either so will get my money back.

Such a shame that they've suddenly gone this route.

I would say avoid their straps from now on but my experience may be a one off too I guess, doesn't explain or excuse any reason why they ignore support requests however.
If it helps I've had about a dozen emails go to IKEA since early December for a faulty bathroom tap. They said they literally have no means to reply to all of the emails :confused:
 
Can anyone help with a G Shock? I have a Gravity Master which tbh I'm not in love with; it's super bulky and takes 2 batteries that barely last a year. However it's mine and I bought it on holiday in India so it is staying.

However for some reason the buttons have got super hard to depress, and the wheel that aligns to the mode you are in, is now misaligned.

Q1 - is there a way to clean the buttons? I expect they're gummed up?
Q2 - can you realign the settings/mode cog wheel?
 
Company actions often confuse and boggle the mind. I have been following the Gamers nexus saga with Newegg lately and that too is a mind bender of failures from the retailer who thought they were gonna get away with it.

Can anyone help with a G Shock? I have a Gravity Master which tbh I'm not in love with; it's super bulky and takes 2 batteries that barely last a year. However it's mine and I bought it on holiday in India so it is staying.

However for some reason the buttons have got super hard to depress, and the wheel that aligns to the mode you are in, is now misaligned.

Q1 - is there a way to clean the buttons? I expect they're gummed up?
Q2 - can you realign the settings/mode cog wheel?


G Shocks are pretty easy to open up the outer shell etc and clean in the crevices that would hold crap that causes the buttons to stick. You can give that a go. The wheel will likely be a similar affair too and all will be clear when the shell is off.
 
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It had to be done, waited for this day since the 2nd Feb lol.
 
Can anyone help with a G Shock? I have a Gravity Master which tbh I'm not in love with; it's super bulky and takes 2 batteries that barely last a year. However it's mine and I bought it on holiday in India so it is staying.

However for some reason the buttons have got super hard to depress, and the wheel that aligns to the mode you are in, is now misaligned.

Q1 - is there a way to clean the buttons? I expect they're gummed up?
Q2 - can you realign the settings/mode cog wheel?
As mrk says lots of G are easy to disassemble (be careful of the gaskets though!), worth looking on YouTube for disassembly guides for your specific model.

The battery usage sounds excessive though. Is that within spec?
 
Company actions often confuse and boggle the mind. I have been following the Gamers nexus saga with Newegg lately and that too is a mind bender of failures from the retailer who thought they were gonna get away with it.

It's usually incompetence by people promoted beyond their abilities and then the issue will hit board level and get sorted almost immediately.
 
Or weird processes internally. We used to rent a house to Huawei for overseas employees. They were late with their rent all the time because they needed approval from China ever month to pay a contractually obligated bill and would rarely respond to chasers from the letting agent.
 
It is weird I guess. Especially since they have an active social media page that posts new products and stuff on Instagram yet they don't put half as much energy into customer support!
 
Thanks for the G Shock pep talk chaps. I was certain I'd done it right however on attempt 30 of putting it back together, (with a clean in WD40 just beforehand to de-gum the adjust button), I realised the error of my ways - the presser had slipped beneath the metal press switch.

I also learnt that the mode to align analogue/digital also lets you align the mini dial - probably how I inadvertently knocked it off true in the first place.

All good now and back to as good as new...!
 
Anyone got any experience of changing a strap on an IWC Portuguese ?

Mine needs replacing before I sell it, easy to get a strap ordered but doesn't look that simple to replace.
 
Looks like a spring bar to me too, although some models seem to have a curved bar instead of a straight bar.

Unless it's some random one with a weird strap design that isn't showing up on google images, it should just be the usual spring bar removal....
 
You can quite easily damage the strap and scratch the lugs, and given you're doing it to sell, be extra careful. Tape up the lugs and case with masking tape in case you slip with the tool. This is especially the case if the strap is really snug against the lugs and you have to get the tool between the strap and lug to get at the spring bar.

One of the safest I've found is dental floss/tape. Minimal risk of damaging the strap or case. Just do it inside a box or bag so the spring bar doesn't escape into the abyss of the floor.

Or take it into an IWC boutique? They'll do it for free and if they mess it up, you'll be quids in on a new strap or free polish.
 
The G Shock plot continues, as it now has really bad condensation :(. Guess I need to hair dryer it or something to dry out the worst of it.
 
You can quite easily damage the strap and scratch the lugs, and given you're doing it to sell, be extra careful. Tape up the lugs and case with masking tape in case you slip with the tool. This is especially the case if the strap is really snug against the lugs and you have to get the tool between the strap and lug to get at the spring bar.

One of the safest I've found is dental floss/tape. Minimal risk of damaging the strap or case. Just do it inside a box or bag so the spring bar doesn't escape into the abyss of the floor.

Or take it into an IWC boutique? They'll do it for free and if they mess it up, you'll be quids in on a new strap or free polish.
I had it serviced by IWC New Bond Street last time, but I am not in London each week as I was. Most don't have them in stock and send them away.....to IWC in New Bond Street (DOH) so it kind of limits my options. I am down next week so might take it in and leave it with them.
 
Looks like a spring bar to me too, although some models seem to have a curved bar instead of a straight bar.

Unless it's some random one with a weird strap design that isn't showing up on google images, it should just be the usual spring bar removal....
I see no obvious way to access said spring bar, but I am no expert.
 
The G Shock plot continues, as it now has really bad condensation :(. Guess I need to hair dryer it or something to dry out the worst of it.
no, don't do that.....could hurt the electronics
Use rice or silica gel and let it 'slowly' get the moisture out.


I see no obvious way to access said spring bar, but I am no expert.
Assuming it's like my watches (not an iwc) and a leather/fabric strap I just went in from the underside with a spring bar tool.
I gently pushed the leather to the side and found the spring bar and the 'pushed the spring in' so it could be removed on one side (I pushed 'down' from the front' so scratch would be on underside if it happened) and then repeated on the other side. Bit fiddly due to my big hands but easy enough other than that.

You can get some 'pinch' type removal tools but I just used a single prong one.
 
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no, don't do that.....could hurt the electronics
Use rice or silica gel and let it 'slowly' get the moisture out.
I'm certain I've caused it - see previous post; I washed then disassembled then reassembled. By rice/silica you mean with the back off?
 
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