What would you do?

bloodiedathame

bloodiedathame

bloodiedathame

Soldato
Joined
11 May 2007
Posts
9,180
Location
Surrey
My sister accidently knocked a glass of water on her friend's brother's Macbook Pro last week... it was a 2011 15" i7 version, worth about £500 currently. But it's totally dead as you can imagine. She was visiting her house and they were using his laptop for some reason.

Now sisters friends family want my sister to pay for the brother to get a brand new replacement, £1600 or thereabouts. My sister is happy to pay towards a second hand model to the value of £500, what his was worth, but the brother doesn't want a second hand one... The family said that they aren't prepared to go through their contents insurance and Apple want £800 to repair it.

Added info* Brother does not live at his parents house, he was visiting.

So, if you were my sister, what would you do?
 
Last edited:
Tell them to take the £500 and if they don't like it they can **** off, cheeky so and so's.

At an absolute stretch pay the £800 to repair it (but hardly seems worth it). I wouldn't take too kindly to being asked to pay £1600 for a new one, that's taking the urine in a big way.
 
Diddums said:
Give them £500 and tell them to STFU. It was an accident, deal with it.
Click to expand...

Pretty much this. She didn't mean to do it so there should be a little empathy sent her way. I think her paying him £500 is generous. Some people wouldn't.
 
Pay to have it fixed unfortunately. Forget buying a new one, the only way you would contribute to that is giving them £500 towards it.

He wants what he had - repair it. Otherwise he has no laptop.
 
Pay for the value of the laptop but offer ~10-25% extra on the basis that they've lost data and for the pain in the arse you've caused, but with the PS that that they should have had a backup anyway.

Full value of a modern replacement is completely unreasonable if equivalent models are available at a decent rate and a basis for doing the OcUK thing of paying the deposit through the letterbox.
 
Come one! They want you to pay 1600 for a 5-year-old laptop. Nah no way. I would only pay the current market value and tell them to f off if they wanted more. It was used for last 5 years... It's not a new laptop so I can't really understand. They are trying to make money out of her
 
stick to the £500 seems reasonable for an accident.
if not poo in an envelope and post it through their letterbox.
 
Alternatively you tell them you will buy a used one the same year and spec from eBay..... plenty for £500 on there. Directly replacing what they had. Nobody loses.
 
helpimcrap said:
You'd have thought however it is 'their' insurance which would impact on them so I can see the issue. If he had spilled it they would do that...
Click to expand...
Really? I spilled coffee over a colleague's 3-year-old Macbook and my insurance policy covered it. Had to pay an excess, but she got a brand new one for not much over what she got as a payout. UK is funny.
 
pay the 500 or as the above said, pay the excess on their insurance - accidents happen, and it did.

no way on earth would i pay the 1600.
 
You must log in or register to reply here.
Back
Top Bottom