What's going on with The Royal Mail?

McGray said:
Get all that electronic.

Only post I get is menus and junk for the previous owner.
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Lets see now I had someones new credit card delivered to my (wrong) address last week trouble is I already opened it before realising it wasn't for me so that went in the bin, had someones b'day card delivered this morning (my address but lord knows who the person is I've never heard of them) so that went in the bin as well, big A4 sized card too. Oh and amazon delivery guy banged on my door and left a parcel on the doormat for yet another person the address was mangled so I guess he took pot luck and left it at mine. Deliveries eh? Dear oh dear.
 
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Werewolf said:
When was the letter sent...

IIRC my reminder arrived about 2 weeks before it was due, but several days after it appeared to have been posted.

I'm lucky my local postie is still the same about 3-4 days a week, but the packages are a mess with it seeming that half the time small packages (with tracking bar codes) are being delivered at 4-6pm by someone who I suspect is a manager.
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Good question its a plain brown franked envelope without a date stamp the letter too has no dates other than "your vehicle tax runs out on 31st May 2023"
just looked over it again... nope no dates that I can see
 
Blackjack Davy said:
Lets see now I had someones new credit card delivered to my (wrong) address last week trouble is I already opened it before realising it wasn't for me so that went in the bin, had someones b'day card delivered this morning (my address but lord knows who the person is I've never heard of them) so that went in the bin as well, big A4 sized card too. Oh and amazon delivery guy banged on my door and left a parcel on the doormat for yet another person the address was mangled so I guess he took pot luck and left it at mine. Deliveries eh? Dear oh dear.
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That is one reason why you have to do a chip n pin payment when you first get a new card.

Get customers who don’t understand this, try to pay by contactless. “Oh it’s a new card”
“You have to do chip n pin”
“Why?”
“Just in case your card gets misdelivered”
 
randal said:
We get regular post twice a week. Post person changes frequently.

Special or signed for arrives by van delivery.

Been like that for about 6 months. Bleh.
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Years and years ago, we used to know our postie. He lived a couple doors down. Since then, as you say, it's been a different person every month, almost.

Not sure if massive churn or just the way they operate, now?
 
chrismscotland said:
I have to be honest and say that Royal Mail around here remain the most reliable of any of the delivery services, seem to have constant trouble with DPD and Evri but Royal Mail come through.
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Evri is a delivery company? That's news to me! I was under the impression they operated some kind of huge vault, where you send things you never want to be seen again.
 
My postie is the same one. He even handed me a parcel at work sometime last year. As his round includes the retail area my work is in.
 
the post in my area has gone noticeably downhill the last couple of months. things are being delivered a week or two after their expected date, no post for a few days then a bulk delivery.
sad to see such an historic institution being driven into the ground :(
 
jcr said:
the post in my area has gone noticeably downhill the last couple of months. things are being delivered a week or two after their expected date, no post for a few days then a bulk delivery.
sad to see such an historic institution being driven into the ground :(
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I've had more stuff go missing this year out of a relatively small number of RM untracked items than I had when I was ordering a couple of DVD's a week from the US.

IIRC between 00-05 my "loss" rate for all my DVD orders, averaged about 0.5% (literally one a year lost out of 100-200 a year*) all the ones that got lost were international and thus travelling by ship or air through customs etc.
So far this year I'm down 2 BD's and a large book, all sent within the UK untracked via RM and the vast bulk of my discs and books are now sent tracked or via courier.

Actual post delivery time is varying daily between about 9am and 5pm, and the only stuff that is "reliably" arriving within a day or two of being posted is oddly enough the tracked stuff** which half the time is arriving via the neighbouring delivery office having not actually arrived there until lunch time (going by tracking information when it's available).

I'd be tempted to say that RM is falling apart in places, and I can make a very good guess that the reason is the staff cut backs, especially the experienced staff and changes like attempting to make things "more efficient" by using fewer trucks or sending them out later in the day or with less room for any traffic delays.

I was chatting very briefly with my "regular" postie (although regular seems to be 2-3 times a week these days), and he handed over a package that had a small "postage due" sticker commenting "it's not showing up on my scanner as being due, it keeps doing this, so here you go" (or words to that effect). I get the impression he's not happy with how things are going and wasn't willing to carry stuff back for that reason.


*The days of Play.com and DVDpacific, DVDSoon etc and a really good exchange rate, IIRC I was paying a tenner or less for a new release, and sometimes a fiver for something that was £30 over here.

**Which under the law and postal regulations is not meant to be given priority, it's the same as whatever class postage it's based on, unlike SD.
 
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Post seems to get delivered here once or twice a week here , 3-4 letters at a time as if they are hoarding them but I see the postie everyday delivering junk mail :confused:
 
The sorting office opening hours are awful here. For some unknown reason, I couldn't request to collect parcel at the post office, which I can visit either before or after work (depending on my shift). It's only 8-10am 5 days of the week. Obviously, bar Sunday, the other day its closed is one of my days off.

For many years, the sorting office did open til mid afternoon on two days.
 
I'm now at the stage of asking before buying, if Royal Fail is their choice of postage and will not use if so and no other option is offered, as it has got really that bad.
For sales I use a few and only ever receive issue's with Royal Fail.

The app and website ask and then do completely the opposite of what was requested and then it's back to DO with their opening hours better suited to a village of 10.
 
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cheesefest said:
Saw the postie doing my road at 4:30pm today!
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Well you're lucky the postie turned up at all.
I was due post today, including something on 48hr delivery with tracking stating it would be delivered today.
No show.

If it turns up tomorrow, it will still be a significant improvement on recent efforts where post has turned up 4 weeks late.
 
Royal Snail ololol.

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