Who works in Enterprise IT

[Xez]

Not Enterprise but I though I'd share anyway sorry! Our IT department is part of a small/medium size accountancy business. I'm part of an 7 man team who provide support for 300+ internal users and about 50 clients who are mainly small businesses.

Since I have started I have learned a lot. Even though I (thought) knew quite a bit about hardware and software from messing around. It is a completely different environment and it has been an enjoyable learning curve!

My job title as IT Engineer is very broad and I'm officially first line support. I basically do anything I can and jobs very rarely get escalated. If I can't do it I will ask or research it until I can do it.

I have been on one Microsoft course and keep asking for more, also trying to learn a bit about Cisco's when time allows. Also deployed several software projects in the short time I've been with my current employee.

Getting a bit sick of Helpdesk work now Hoping to move onto bigger and better things once I've gained a few years experience and hopefully gain some Microsoft certificates.

This may be a bit of a rude question but I'm curious as to how large some peoples job queues are/were? Mine never drops below 40 and I seriously struggle to knock them down as I'm always on the phone taking on another job!

 

[memyselfandi]

Senior Systems Admin for an outsourcing company. Work on HPUX kit at the moment, (up to and including Superdomes), and the odd bits of Linux and Solaris. Previously I have done a lot on IBM kit with AIX and Tivoli Storage Manager.

Been doing it for ~10-11 years ...

Seeing as my original posting is over two years old a bit of an update ...

... I still work for the same company but not in the same role. I now work as a technology specialist covering Unix/Linux in our technical engineering department. This means that we define what is acceptable and supportable (and then document this in the form of standards, reference architectures and technical guides), review and comment (or in some cases downright reject) solutions being proposed if they are not technically correct, follow our standards and are supportable, investigate new technologies in our lab and decide if we can use and support them, come up with solutions of our own for things and act as 4th line support giving advice to the Support and Project teams.

It's a lot more interesting and flexible than day to day support but can be tough at times, for instance when you have to tell a major SAN migration project they have to go back to the drawing board as they haven't considered a lot of factors and their plan is technically flawed.

Things I'm looking at at the moment include; secure Linux builds to meet PCI-DSS requirements, standard server hardware configuration updates, r&d lab upgrades and, for a little light relief a low cost plan for Linux infrastructure patching ...

 

[zetec452]

I have a new job starting in a few weeks for a large insurance firm as an Infrastructure Specialist. Mostly to do with planning and migrations. Looking forward to working in a much bigger environment.

 

[bluebox]

Over the last 14 years, I've worked in technical pre-sales for IBM and Sun, mostly in x86, then had a year in pre-sales for managed hosting at a large telco working on their cloud offerings and now I'm at SGI in server pre-sales again.

 

[MasterPlan1]

Data General MV/8000 and MV/10000's are where it's at, rockin' AOS/VS II.

If anyone knows what they are without googling, I'll give them a cookie.

But I'm currently working in a Windows\Linux based company, 2 main sites, 5 smaller sites, lots of VM stuff.

 

[Poppy]

I work for a company who provide contracted spare parts support (mainly for enterprise type kit) to third party engineering companies.

I'm involved with the initial quoting process and then the planning and implementation of the spares to ensure they're in the right place at the right time to meet the TPM's SLA's.

 

[DiscoDave]

Currently working my notice as a sysadmin/support for a small telecoms provider.

Next job will be supporting specific information security software (sophos/websense/ISA/etc) with the hope to move into sales engineer - pre+post sales support, checkups etc, then hopefully a consultant.

 

[MacRS4]

IT Contractor but typically focus on large Enterprise level stuff.

Currently working for a large software house on a system for about 600k users in total (obviously global). Mostly design work, lots of diagrams.

 

[1kiwi]

Bit of an update from post #166. I'm Currently working as a SAP BI consultant, mostly in FMCG. My current project is very interesting given that we are the first in the UK to implement the SAP Forecasting and Replenishment solution. From a BI perspective we are working with forecasting data, which means big volumes (F&R creates automated forecasts based on historic demand). This is also the first project that I have worked on which is 100% Business Objects on BW so allot of firsts! So far so good, but we are only in detailed design phase so allot more pain to come!!

 

[kaks]

Work in IT Operations for the biggest mobile operators in the world. Bit of a strange role but work generally revoles around two backend Billing Systems (one legacy running on a VMS cluster and another running on a Solaris), multiple other backend data sources (few Oracle and SQL Server databases), a few middleware platforms (Tibco, .Net, CEP and MPPA-e) and countless Care Systems (multiple web front ends running on a few Windows based web farms, online presense running on weblogic cluster, Genesys Environment 7.5 (Nortel IVRs and CTI stuff for routing of calls to agents on helpdesk), eGain environment, Clarify environment and a number of surveillance tools (TeMIP, BAC, Sitescope and a few others.

Nothing I hate more than telling people what it is I do.

 

[Stolly]

Update from 2 years ago....

I now run a project team in a large financial services company, global in scope, lots of international exposure.

We do design and implementation in a multi-thousand server environment, Wintel, *nix, Oracle, SQL, DB2, some IBM z-series.

Very rewarding, and pretty exciting with some of the numbers you seen thrown around, financial and otherwise.

We were discussing in a meeting on Thursday how it takes too long for light to get from Kuala Lumpur to New Delhi Bit of a problem to get around that one ...

 

[kaks]

Work in IT Operations for the biggest mobile operators in the world. Bit of a strange role but work generally revoles around two backend Billing Systems (one legacy running on a VMS cluster and another running on a Solaris), multiple other backend data sources (few Oracle and SQL Server databases), a few middleware platforms (Tibco, .Net, CEP and MPPA-e) and countless Care Systems (multiple web front ends running on a few Windows based web farms, online presense running on weblogic cluster, Genesys Environment 7.5 (Nortel IVRs and CTI stuff for routing of calls to agents on helpdesk), eGain environment, Clarify environment and a number of surveillance tools (TeMIP, BAC, Sitescope and a few others.

Nothing I hate more than telling people what it is I do.

To update this from last week..

Am now the Sevice Operations Manager for the IT Operations dept of the same company. Got promoted

 

[HungryHippos]

To update this from last week..

Am now the Sevice Operations Manager for the IT Operations dept of the same company. Got promoted

Gz

Work for a large hosted services provider in the UK supporting thousands of Exchange 2003/2007 mailbox users, a large number of SharePoint sites, SQL servers, CRM, OCS (soon) etc. Also support our internal staff members with hardware/software issues, work with 3rd party providers on our control panel systems and mail filtering/messaging systems.

Additionally I am part of a team responsible for the monitoring of our servers using HP Systems Insight Management and Systems Centre Operations Manager.

We have a couple of data centre rooms up at Telehouse in London but I'm not currently too involved with the day to day running of those. Some pretty cool equipment up there though, we have a LOT of servers!

I would say i'm just about never stuck for things to do unless it's christmas time, but then I welcome the break